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"Overall very good. There were a couple of maintenance issues I raised with our room which unfortunately weren’t resolved during our stay (eg bath plug was not operating so bath could not be filled). There was no follow up on this to keep us informed. There was no turndown service which seemed a bit odd for a 5* hotel. Otherwise, everything was great and it is a lovely hotel."

"Highly recommend, staff member try hard and are very helpful. Great location."

"We really like the big room we had. Not new, but in good condition. Very friendly stuff... but nothing was going on for new year in hotel. If they start to serve good coffe for breakfast we come back. Best part was the taxi servis to the lifts with great drivers..."

"Outstanding customer service Best breakfast Lots of free rides Very flexible English speaking is available"

"Very friendly and helpful staff. Very nice breakfast with a variety of food. New and nice in-house decoration. 10 min walk from the train station. Offer free cable car ticket for one day. Would be perfect if there is a fridge in the room."

"Good location Helpful staff Good spa hamam. And massage"

"The staff was very kind! The location was excellent and we would definitely stay again. Breakfast was good and the view was incredible. Definitely worth the price. "

"Great location. Beautiful hotel. Good restaurant. "