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"I recently stayed at this budget hotel and was so impressed that I ended up staying an extra night! The room was spotless, and the bed was incredibly comfortable, thanks to the high-end Hypnos mattress—super supportive and perfect for a restful night's sleep. The bathroom was another highlight: a piping hot shower with excellent pressure, plus some lovely soaps that added a nice touch of luxury. However, I did run into a small issue: the hand soap wasn’t refilled after it ran out on the first night, even though I had daily housekeeping. It wasn’t a huge inconvenience, but it was a little surprising given the otherwise great attention to detail. The only other downside was the brown, dated decor, which feels like it could use a refresh. It's a bit stuck in the past, but honestly, that didn’t impact my stay much at all. Overall, the hotel offers incredible value for money, and I’ll definitely be back! "

"Although hotel is obviously having parts refurbished there was no detrimental impact on guests. Staff were extremely helpful & friendly, nothing was too much trouble. Food in the restaurant was excellent. We felt valued as guests & thoroughly enjoyed our stay"

"Lovely welcome from the front of house staff, comfortable bed and lovely room"

"Our room was spotless and I can't find a fault with the hotel. The bed was very comfy and the staff were amazing and very friendly. Will definitely be going back. "

"Couldn't fault the hotel, considering the building is 150 years old it was in great condition, very well looked after, everywhere was clean and tidy. It was -1 outside but the whole hotel was lovely and warm, very relaxing. The staff were all nice and very helpful, the food and the dining room were great. The only thing that let it down was the parking outside, not enough spaces."

"Amazing little find hotel i loved it quickness…. Staff were friendly and helpful too, no problem when I didn’t wanna sleep on the ground floor and the staff on charge changed it without any problem! Would definitely stay again but this time with the Seaview! "

"Just here for one night. The room is fine, if a little cramped. Very clean, with a hospitality tray and shampoo, soap, and shower gel in the bathroom. Have stayed here for many years but will be interested to see if/how it changes with new owners."

"Our first room was ideal for me and my mum , but the tv didn’t work , so there was no hesitation from the staff and they moved us straight away and wow we got upgraded to a suite which was amazing , my 85 year old was crying when she saw it and the view was overlooking the sea .. plus we had 2 tvs:) Thanks to the staff for making our stay extra special "

"We really enjoyed staying at Haven Crest. We were made to feel welcome and we liked the location. It is quiet and close to the coast and there was a pub nearby for dinner. Breakfast was very nice."