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"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"This is a beautiful hotel in a nice part of the old town. The hotel decor is stunning. The wellness section was a great addition. We got a free upgrade to a gorgeous suite - thank you hotel!! It made our stay even more special. We would highly recommend. "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."

"Quite good. Good service with the shuttle bus service to airport. Terrible WiFi in my room 1312 - couldn’t connect my pc only my phone had a week signal. "

"Grosses Zimmer, modern eingerichtet"

"Great place- issues with air conditioning- but that’s the norm in Europe"

"Staff was very helpful and nice. Public transportation was easily accessible and navigable "

"Large room, very clean and comfortable. Walking distance to restaurants and public transportation. "