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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury Rouen hotel in Rouen City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Building design
Cocktail bar, pool views, open daily
Terrace/patio
Restaurant

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AED 648
AED 721 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel, Rouen Centre

Spa
Pet friendly
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (470)
The price is AED 369
AED 414 total
includes taxes & fees
8 Dec - 9 Dec
Radisson Blu Hotel, Rouen Centre

About the neighborhood

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Place du Vieux-Marche - 2 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 7 min walk - 0.6 km
  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Charles Nicolle Hospital - 6 min drive - 3.2 km

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury eco-certified hotel near Gros Horloge
Located close to Musée Jeanne d'Arc de Rouen and Rouen Cathedral, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like golf caddies at this hotel. Treat yourself to a massage, a manicure/pedicure, or a body treatment at Spa du Drap d'Or, the onsite spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer stores on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, bicycle parking, and massage treatment rooms
  • Golf cart on site, free newspapers, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, highchairs, and travel cribs
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with Netflix and cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 27 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 28.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L'Aumale
  • L Atrium

Things to do

  • Art gallery
  • Bike parking
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (4306 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

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Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel de Bourgtheroulde, Autograph Collection?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-out is at 11 AM. Late check-out is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is steps from Musée Jeanne d'Arc de Rouen and Gros Horloge. Rouen Cathedral and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 533 out of 765 reviews" "
Rating 8 - Good. 161 out of 765 reviews" "
Rating 6 - Okay. 41 out of 765 reviews" "
Rating 4 - Poor. 19 out of 765 reviews" "
Rating 2 - Terrible. 11 out of 765 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class staffs and service. Amazing breakfast. Will definitely come again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness
Everyone was spectacular!! All your staff was pleasant and went well beyond to make sure we had a wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set within a 15th-century building in the heart of the historical city center, this hotel is truly remarkable. The property blends historic charm with modern comforts, and the staff is exceptionally friendly and attentive. The rooms are clean and well-maintained, and the spa facilities offer a luxurious, relaxing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah, Falls Church

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Traveled with family
Liked: Amenities
Great service, beautiful building and great area.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Traveled with partner
Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

10/10 Excellent

jean claude, Leon gto.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien place à Rouen
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendolyn, Palm Beach Gardens

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

NED, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jun 2024