Utuhina Hot Springs Lodge provides amenities like laundry facilities and a sauna. Stay connected with free in-room WiFi.
Additional perks include:
An outdoor pool
Free self parking
Barbecue grills, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Utuhina Hot Springs Lodge include amenities such as free WiFi.
Other conveniences in all rooms include:
Refrigerators and microwaves
TVs with cable channels
Languages
English
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 2 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge
Utuhina Hot Springs Rotorua
Utuhina Hot Springs
Utuhina Hot Springs Hotel Rotorua
Utuhina Hot Springs
Utuhina Hot Springs Lodge Lodge
Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge Lodge Rotorua
Frequently asked questions
Does Utuhina Hot Springs Lodge have a pool?
Yes, this property has an outdoor pool.
Is Utuhina Hot Springs Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Utuhina Hot Springs Lodge?
Self parking is free at this property.
What time is check-in at Utuhina Hot Springs Lodge?
Check-in start time: 2 PM; Check-in end time: 8 PM.
What time is check-out at Utuhina Hot Springs Lodge?
Check-out is at 10 AM.
Where is Utuhina Hot Springs Lodge located?
Located in Ohinemutu, this lodge is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Rotorua Hospital. Tama-te-Kapua Meeting House and St. Faith's Anglican Church are also within 10 minutes.
Utuhina Hot Springs Lodge Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.
Verified traveler
Stayed 1 night in Dec 2019
6/10 Okay
Verified traveler
Traveled with family
29 October 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets.
Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.
Verified traveler
Stayed 1 night in Oct 2019
4/10 Poor
Verified traveler
4 September 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay.
Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe.
Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great.
Would be a great cheap place to stay for 10+ people if it was a safer area.
We were late to check in and staff was very accommodative. Much appreciated.
Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.
Worst unexpected experience!!!
The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find
another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.
Jo
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveler
26 August 2019
Liked: Staff & service
It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.
Loved the hot pool.. was the only highlight of our stay here.. Motel has great potential but is unfortunately run down & requires renovation & a lot of maintanance..
Verified traveler
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveler
Traveled with family
1 August 2019
Disliked: Property conditions & facilities
Price was right. But the place was under construction and work started early morning with power tools right next to the door. Old building so i guess it was just ok.
Had 4 toilet rolls for 11 people over 3 days. Advertised with wifi and sky. None. Wifi was only in one villa. Cold. Had 2 five bar oil heaters to heat a 2 storey. Internal heating was not connected.
To make sure sheets and bed linen are clean. We had blood on our pillow cases,and insects and ae cockroach in our bed. Used Sanitary pads and underwear by the heated pool.
Toilet wouldnt stop flushing, the building was on a lean, light switch above bed was sparking and a fighting and screaming took place in the room next to us.. wont be back!
I liked the feel of the property. Many say it’s a hole. I say not. I have been back again and will keep going back. A little TLC could be had. But adds to the character. And the helpful service staff make you over look this.
Instalações antigas e precisando de uma reforma, Organização e Limpeza aceitável, ponto positivo fica para a smartv que me permitiu assistir o Netflix !
This property should be shut down. The worst part was the attitude of the female manager. Abusive to her partner and rude to customers. Premises disgusting. Room dirty. No milk. No carpark for me. Only one towel for two people. Shower didnt work. Refused to swap our room. Could hear yelling and loud traffic most of the night. Stayed one night of two booked only because we arrived to late to book elsewhere. Actually felt unsafe. Truly a harrowing experience and Im generally pretty easy to please.