Marsden Stay Rotorua

3.0 star property
Hotel with free parking, near Polynesian Spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Marsden Stay Rotorua

Superior Twin Room | Free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Exterior
Superior Room, 1 King Bed | Living area | 42-inch Smart TV with digital channels
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 242
AED 281 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
Hair dryer
2 bathrooms
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Twin Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Central Mall - 8 min walk
  • Tamaki Maori Village - 15 min walk
  • Polynesian Spa - 16 min walk
  • Eat Street - 2 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel near Polynesian Spa
Close to Skyline Rotorua, Marsden Stay Rotorua has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage and smoke-free premises
Room features
All 56 rooms have amenities such as free WiFi.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 42-inch Smart TVs with digital channels
  • Heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Digital channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Is Marsden Stay Rotorua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marsden Stay Rotorua?

Self parking is free at this property.

What time is check-in at Marsden Stay Rotorua?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Marsden Stay Rotorua?

Check-out is at 10:00 AM.

Where is Marsden Stay Rotorua located?

Located in Glenholme, this hotel is within 1 mi (2 km) of Racing Rotorua and Polynesian Spa. Rotorua Central Mall and Government Gardens are also within 15 minutes.

Marsden Stay Rotorua Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 100 reviews" "
Rating 8 - Good. 35 out of 100 reviews" "
Rating 6 - Okay. 29 out of 100 reviews" "
Rating 4 - Poor. 11 out of 100 reviews" "
Rating 2 - Terrible. 6 out of 100 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Traveled with family
Disliked: Property conditions & facilities
We were disappointed that there was no air conditioning in the room. We had to sleep with windows open at night with a fan brought in by the front desk.The pool was out of service and the sight of it was very unpleasant.
Stayed 2 nights in Jan 2025

4/10 Poor

Mohammad

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We’re family with kids stayed there & the parking assigned too far from the room. Upstairs room was inconvenient with family with kids. The amenities were not refilled. However, the manager brought refill of shampoo, shower jell & hand wash after informing. Given only 2 towels for 4 guests. It was quite expensive compared to the cost & seems proper care wasn't taken preparing the room for check in.
Stayed 2 nights in Jan 2025

6/10 Okay

Leon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The female staff members were very helpful I think that daily servicing of rooms would be a bonus as things like toilet paper soap etc need replacing
Stayed 4 nights in Jan 2025

10/10 Excellent

Zita

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean property, part of the hotel is still under construction. Helpful staff. Great value for money
Stayed 1 night in Jan 2025

4/10 Poor

Mathew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room photographs beautifully but that is where the positivity ends. The pool was green, the restaurant was gutted. It was very hot when we visited and there is no AC or fans. We stayed two nights and the cleaners never came once despite having a sign on the door asking them to do so. Despite having a room out the back we had to park to an assigned car space no where near our room. Tried to discuss concerns with manager but he was useless. Avoid at all cost as there is no value for money here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Warwick

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nothing close by
Stayed 2 nights in Jan 2025

6/10 Okay

Olga, Auckland

Stayed 5 nights in Dec 2024

4/10 Poor

Subarmani

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The toilet n shower facilities were terrible. Will not recommend to anyone
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. There was no air conditioning in the room and the place is under renovation and you can see by some of the finishes it was done on the cheap but it also reflected on the cheap price to stay here so it was value for money, we were also upgraded for free, so we are more than happy with our stay. Thought there might have been netflix or sky tv to watch but there is none of these, We did enjoy our stay and the staff were super friendly and helpful and the place was super clean. I would stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Very disappointed in this property. Beds comfortable. Room clean but basic. No dishes or cutlery provided. Wifi very unreliable, kept dropping out and then dropped out completely. Pools under maintenance which not aware of, they were very dirty and green. Pool area very shabby. Light switch on opposite side of room to lights over bed.
Stayed 1 night in Jan 2025

8/10 Good

Adonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Stacey, Lower Hutt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in, staff was friendly. Properly very run down. We booked for 4 (2A and 2C) but the room was only set up for 2 rearly. We were upstairs and the stairs need some attention at the top.
Stayed 2 nights in Jan 2025

6/10 Okay

Steph

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Would not re book this place again.
Stayed 3 nights in Jan 2025

8/10 Good

Milton and Lola

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Eri

Stayed 3 nights in Dec 2024

2/10 Terrible

Hiren

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying there for 2 nights. Room clean staff friendly but one thing I disappointed is no air conditioners.
Stayed 2 nights in Jan 2025

6/10 Okay

Thanh

Stayed 2 nights in Dec 2024

6/10 Okay

Marania

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Wish the pool and hot pool were usable
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashish

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathrooms arent able to be locked, only one keycard given per room, swimming pool seems to be under maintenance for so long, worst of all, no air conditioning or fan provided. Going in summer is not good.

8/10 Good

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were very comfortable and very clean. tv was good with channels, but couldn't find a news channel. overall was good could have done with more power points beside bed for phone charing (etc)
Stayed 5 nights in Dec 2024