Symonds Yat West Leisure Park - 14 min drive - 10.8 km
Getting around
Colwall Station - 24 min drive
Birmingham Airport (BHX) - 78 min drive
Restaurants
The Mail Rooms - 4 min walk
Cantilupe Road Bus Station - 5 min walk
Caffe Eleganza - 7 min walk
Avellino Italian Restaurant - 10 min walk
King Charles II - 7 min walk
About this property
Chase Hotel
Property highlights
Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Chase Hotel. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
Free self parking
A 24-hour front desk, a ballroom, and luggage storage
A front-desk safe, smoke-free premises, and meeting rooms
Room features
All guestrooms at Chase Hotel include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
TVs with digital channels and DVD players
Electric kettles, heating, and daily housekeeping
Languages
English, Polish, Romanian, Slovak
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free cooked-to-order breakfast
1 restaurant
1 bar
24-hour room service
Restaurants on site
Harrys
The Chase Bar
Family friendly
DVD player
Laundry facilities
Conveniences
Ballroom
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Business services
Business center
Conference space (500 square feet)
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Pillow-top mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
Digital channels
DVD player
TV
Food and drink
Electric kettle
More
Connecting rooms available
Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Chase Hotel Ross-on-wye
Chase Ross-on-wye
Hotel Chase
Chase Hotel Hotel
Chase Hotel Ross-on-Wye
Chase Hotel Hotel Ross-on-Wye
Frequently asked questions
Is Chase Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Chase Hotel?
Self parking is free at this property.
What time is check-in at Chase Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Chase Hotel?
Check-out is at 11:00 AM.
Where is Chase Hotel located?
Situated in Ross-on-Wye, this hotel is within a 10-minute walk of Made In Ross Gallery, The Maltings, and The Phoenix Theatre. The Prospect and Long Acres are also within 10 minutes.
Chase Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel was excellent and we returned within 2weeks of our first trip. However, this hotel was closed on 15th September and is being turned into apartments. Dreadful decision.
Verified traveler
Stayed 2 nights in Aug 2019
8/10 Good
Robin
20 September 2019
Liked: Cleanliness, room comfort
Robin
Stayed 1 night in Sep 2019
8/10 Good
Verified traveler
Traveled with partner
20 September 2019
Liked: Cleanliness, staff & service
We found out that it was closing down at 5pm on Friday 20th September. To be redeveloped. Beautiful Georgian main building, set in 11 acres of well kept grounds. Very sad that will no longer be a hotel.
Verified traveler
Stayed 4 nights in Sep 2019
6/10 Okay
Robert
Traveled with family
9 September 2019
Disliked: Staff & service
The Hotel was really nice and the room was comfortable and clean. Unfortunately the cooked breakfast was awful – not cooked to order but pre-cooked and kept on a hot plate in the kitchen. This was confirmed by the waiting staff. I complained to the duty manager and got a refund. However the professionalism of the duty manager (or lack of it) when I was trying to explain that I was not happy, left a lot to be desired…
Disappointing from the start. Paid £50 extra to stay in superior suite, there was nothing superior about it, old and very dated and full of dead insects. Breakfast was shocking. All in all I have stayed in better £35 rooms. I paid £124 for this shambles. Staff tried to put on a smile and informed us the hotel was being knocked down end of the month to build flats. I guess that explained the poor state of the place. Worst value for money hotel I have stayed in in 20yrs. Do not be fooled by previous reviews, these people must be delusional.
GARRY
Stayed 1 night in Aug 2019
8/10 Good
Verified traveler
Traveled with partner
31 August 2019
Liked: Cleanliness, staff & service, amenities
Hotel was convenient for the town centre. It had plenty of parking and was set in its own grounds. Excellent breakfast cooked to order. Our room was clean but it was in need of some TLC.
Sadly we found out on our departure that the hotel is due to close soon.
Lovely grand building set in beautiful grounds. Very friendly staff, especially Renata in the bar. Nothing was too much trouble for her and she was so polite it was refreshing to experience such great service. Breakfast was superb. Room was spotlessly clean and comfortable. Will definitely stay again.
Friendly service and excellent food quality. Room a little dated but very clean and comfortable. Would definitely recommend it for central base for Ross-on-Wye.
The bedroom was large and nicely furnished with a king size bed. I enjoyed the splendour of this lovely hotel which is in an excellent location and has very nice views.