Chase Hotel

3.0 star property
Hotel in Ross-on-Wye with free breakfast and a 24-hour front desk

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January 2025

Photo gallery for Chase Hotel

Terrace/patio
Front of property
Interior entrance
Reception
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room Four Poster

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Gloucester Road, Ross-on-Wye, England, HR9 5LH

What's nearby

  • Wilton Castle - 3 min drive - 2.1 km
  • Goodrich Castle - 8 min drive - 8.8 km
  • St Mary's Church - 13 min drive - 7.5 km
  • Forest of Dean - 13 min drive - 11.0 km
  • Symonds Yat West Leisure Park - 14 min drive - 10.8 km

Getting around

  • Colwall Station - 24 min drive
  • Birmingham Airport (BHX) - 78 min drive

Restaurants

  • ‪The Mail Rooms - ‬4 min walk
  • ‪Cantilupe Road Bus Station - ‬5 min walk
  • ‪Caffe Eleganza - ‬7 min walk
  • ‪Avellino Italian Restaurant - ‬10 min walk
  • ‪King Charles II - ‬7 min walk

About this property

Chase Hotel

Property highlights
Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Chase Hotel. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, a ballroom, and luggage storage
  • A front-desk safe, smoke-free premises, and meeting rooms
Room features
All guestrooms at Chase Hotel include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Harrys
  • The Chase Bar

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Ballroom
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (500 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chase Hotel Ross-on-wye
Chase Ross-on-wye
Hotel Chase
Chase Hotel Hotel
Chase Hotel Ross-on-Wye
Chase Hotel Hotel Ross-on-Wye

Frequently asked questions

Is Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chase Hotel?

Self parking is free at this property.

What time is check-in at Chase Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Chase Hotel?

Check-out is at 11:00 AM.

Where is Chase Hotel located?

Situated in Ross-on-Wye, this hotel is within a 10-minute walk of Made In Ross Gallery, The Maltings, and The Phoenix Theatre. The Prospect and Long Acres are also within 10 minutes.

Chase Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 162 reviews" "
Rating 8 - Good. 76 out of 162 reviews" "
Rating 6 - Okay. 16 out of 162 reviews" "
Rating 4 - Poor. 5 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent and we returned within 2weeks of our first trip. However, this hotel was closed on 15th September and is being turned into apartments. Dreadful decision.
Stayed 2 nights in Aug 2019

8/10 Good

Robin

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We found out that it was closing down at 5pm on Friday 20th September. To be redeveloped. Beautiful Georgian main building, set in 11 acres of well kept grounds. Very sad that will no longer be a hotel.
Stayed 4 nights in Sep 2019

6/10 Okay

Robert

Traveled with family
Disliked: Staff & service
The Hotel was really nice and the room was comfortable and clean. Unfortunately the cooked breakfast was awful – not cooked to order but pre-cooked and kept on a hot plate in the kitchen. This was confirmed by the waiting staff. I complained to the duty manager and got a refund. However the professionalism of the duty manager (or lack of it) when I was trying to explain that I was not happy, left a lot to be desired…
Stayed 1 night in Sep 2019

2/10 Terrible

GARRY

Disliked: Cleanliness, property conditions & facilities, room comfort
Shocking place.
Disappointing from the start. Paid £50 extra to stay in superior suite, there was nothing superior about it, old and very dated and full of dead insects. Breakfast was shocking. All in all I have stayed in better £35 rooms. I paid £124 for this shambles. Staff tried to put on a smile and informed us the hotel was being knocked down end of the month to build flats. I guess that explained the poor state of the place. Worst value for money hotel I have stayed in in 20yrs. Do not be fooled by previous reviews, these people must be delusional.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was convenient for the town centre. It had plenty of parking and was set in its own grounds. Excellent breakfast cooked to order. Our room was clean but it was in need of some TLC. Sadly we found out on our departure that the hotel is due to close soon.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the staff were very helpful. Close to shops and pubs and restaurants. Lovely walks and plenty to see and do.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Grounds are lovely . Understand the look of the hotel is ,of an era, nevertheless - Room/hotel decor a little tired/dated.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 for ‘‘this hotel
Lovely grand building set in beautiful grounds. Very friendly staff, especially Renata in the bar. Nothing was too much trouble for her and she was so polite it was refreshing to experience such great service. Breakfast was superb. Room was spotlessly clean and comfortable. Will definitely stay again.
Stayed 1 night in Mar 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chase Hotel
Friendly service and excellent food quality. Room a little dated but very clean and comfortable. Would definitely recommend it for central base for Ross-on-Wye.
Stayed 1 night in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break in Ross on Wye
Stayed 1 night in Feb 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid hotel
The bedroom was large and nicely furnished with a king size bed. I enjoyed the splendour of this lovely hotel which is in an excellent location and has very nice views.
Stayed 1 night in Jan 2019

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff, top quality food from the restaurant
Stayed 1 night in Nov 2018

10/10 Excellent

Chris, Blandford Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff, comfortable traditional room
Stayed 1 night in Nov 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to visit Forest of Dean
Stayed 3 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to town but quiet.
Pleasant stay in quiet surroundings.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wye Valley Walkers
Good overnight stay whilst walking the Wye Valley Walk. Close to town centre. Room very comfortable. Staff friendly and helpful
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018