Escape into a haven where delicious breakfasts are served up alongside warm hospitality. Connect over lunch or meet new people while working from our shared office space.
Paultons Family Theme Park - Home of Peppa Pig World - 14 min drive
Southampton Cruise Terminal - 20 min drive
Getting around
Eastleigh Chandlers Ford Station - 6 min drive
Gatwick Airport (LGW) - 87 min drive
Restaurants
King Rufus - Pub & Grill - 6 min drive
Josie’s - 6 min drive
Costa Coffee - 6 min drive
Domino's Pizza - 6 min drive
Monks Brook - 5 min drive
About this property
Potters Heron Hotel
Property highlights
A terrace, a garden, and a bar are just a few of the amenities provided at Potters Heron Hotel. Be sure to enjoy British cuisine at the on-site restaurant. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
Free self parking
Full breakfast (surcharge), a nature reserve, and smoke-free premises
A 24-hour front desk, luggage storage, and an elevator
Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 53 rooms feature comforts such as premium bedding, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Bathrooms with shower/tub combinations and free toiletries
Plasma TVs with digital channels
Electric kettles, heating, and daily housekeeping
Languages
Dutch, English, French, German, Polish, Romanian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 14.95 per person
1 restaurant
1 bar
Room service available
Family friendly
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Business center
Conference space (65 square feet)
Coworking space
Meeting rooms - 6
Outdoors
Garden
Nature reserve
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 14.95 per person
Pet fee: GBP 20 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property is also known as
Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey
Frequently asked questions
Is Potters Heron Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 20 per accommodation, per day. Service animals are exempt from fees.
How much is parking at Potters Heron Hotel?
Self parking is free at this property.
What time is check-in at Potters Heron Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Potters Heron Hotel?
Check-out is at 11 AM.
Where is Potters Heron Hotel located?
Situated in Romsey, this hotel is within 3 mi (5 km) of River Test, Sir Harold Hillier Gardens, and The Race Centre. The Rapids and Broadlands Estate are also within 6 mi (10 km).
Potters Heron Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 290 out of 739 reviews" "
10 - Excellent
290
Rating 8 - Good. 281 out of 739 reviews" "
8 - Good
281
Rating 6 - Okay. 107 out of 739 reviews" "
6 - Okay
107
Rating 4 - Poor. 48 out of 739 reviews" "
4 - Poor
48
Rating 2 - Terrible. 13 out of 739 reviews" "
2 - Terrible
13
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Paul
27 January 2025
Liked: Cleanliness, staff & service
There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.
First room hadn’t been clean, we were left a nasty surprise in the loo, we moved rooms without any issues, very limited evening meal choices, staff were friendly but it was quite odvious that some of the staff didn’t want to be there, also I can only assume that two different members of staff were senior and called the junior staff members the kids, the only saving grace was the breakfast.
Peter
Stayed 1 night in Nov 2024
10/10 Excellent
RICHARD
Business traveler
1 November 2024
Liked: Cleanliness, staff & service, room comfort
Regular visitor never had a bad stay
Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.
Good stay, reception very helpful in allowing early check in for our wedding party. Rooms a little dated but it’s a thatched building so I suspect some restrictions. Nice breakfast, good parking
JOANNE
Stayed 1 night in Sep 2024
6/10 Okay
Janet
26 September 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Janet
Stayed 2 nights in Sep 2024
6/10 Okay
Antony
Business traveler
21 September 2024
Liked: Staff & service
It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project
Antony
Stayed 1 night in Sep 2024
8/10 Good
Monique
21 September 2024
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.
Monique
Stayed 1 night in Sep 2024
6/10 Okay
Stephen
21 September 2024
Liked: Cleanliness
Stephen
Stayed 4 nights in Sep 2024
4/10 Poor
Jada
Traveled with family and small children, Traveled with group
15 September 2024
The property lacks amenities and is out dated.
Jada
Stayed 2 nights in Sep 2024
6/10 Okay
Ian
Traveled with partner
15 September 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Ian
Stayed 1 night in Sep 2024
4/10 Poor
Jeanette
Traveled with partner
13 September 2024
Disliked: Cleanliness
From a distance a nice thatched hotel but up closer the hotel side looked to need much upgrading and decoration. The receptionist did state that upgrading to the hotel was starting.
Our room needed a good clean, window ledges with mould, side of the easy chair had visible fluid drips down.
The bathroom had a bath that was cracked, brown spots on the bottom, dirt around taps and mould on tiles. Same on sink, dirt around taps, mirror dirty. The toilet brush needed replacing and was sitting in dirty water!!! The non slip mat was yellowed.
Really not up to a good level of cleanliness.
I mentioned this on check out to receptionist and I think another staff member, cleaning supervisor maybe and they apologised. Disappointed.
The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again
Poor standard of accomodation. Bathroom was old and tatty.
Restaurant staff in the evening were great, but rude and weren't the leastbit interested.
Breakfast was poor, only two choices of cereal and breakfast was cold.
I wouldn't stay here again.
It is difficult to rate the stay, there was no one at checkin on arrival, in the end after going to find a member of staff reception was manned. Reception was deserted on checkout. The room was modern, clean and great. The outside area had a table, chair and a lot of cigarette ends, which could have been swept away. So good rooms, but no visible members of staff at all.
Doug
Stayed 1 night in Aug 2024
6/10 Okay
Phillip
26 August 2024
Liked: Staff & service
The hotel was fine for a one night stop over. It is in need of a face lift and renovation.
The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you