We would not stay here again and would definitely recommend you book elsewhere. We spent two nights and really wanted to like it after our first night. It was updated, clean and modern, as well as a good price. Our biggest issue was the lack of support from the hotel itself. We returned back to our room on a 36 degree day, turned on the air conditioner and it did not work. We texted, called, used their WhatsApp chat and did not receive a response until the next day at 10am (15hrs later). Their text reply simply stated that reception was now open and how could they help (really!?!?). Having now read other reviews, I see they have numerous complaints from other guests with similar issues. Needless to say, we did not sleep in that heat and open windows didn't help. Which leads me to the next issue: the room is very loud. Even with the windows closed, they must not seal well because it sounded as though they were always open. The street is very busy and has a night club with thumping music (at least on the weekends). We slept with earplugs. The entrance is very tricky to find, as there is no address on the doors - should you still choose to book after reading this review, the entrance is beside a Thai massage parlour (legit and not seedy). Had all the issues not occurred, we would have given them a 4/5. I would now give them 1/5. Why go into the hospitality sector and not be hospitable?