4/10 Poor
David S.
3 July 2022
Disliked: Cleanliness
Musty Cellar
Before I begin, the staff at Wonder Stay did a great job helping us with transportation and problems with the apartment. Having said that, I’d like to share with you reasons why this place should not be rentable.
First, the musty smell is overwhelming. We were told that it was normal for this apartment to smell musty due to it once having being a wine cellar. The smell was too much and I decided to investigate. The room has very low light, so I used my cellphone flashlight and started noticing that there was mold on the walls and floorboards in the apartment. I messaged the host and they told us they would send someone to clean it and paint over it. We changed our schedule so they could come take care of it. The gentleman that was coming didn’t show up until after 7. We wasted time waiting, then, we couldn’t be in the apartment because of the bleach smell so we left. We normally go out from 8:00 to 2:30 and come back from sightseeing at because of the heat and go out again at 8 or 9.
We left and wandered around Rome in the heat because we couldn’t return for a few hours.
Second, the apartment wasn’t ready by check in time. The cleaning person came in and finished quickly. The rest of Before I begin, the staff at Wonder Stay did a great job helping us with transportation and problems with the apartment. Having said that, I’d like to share with you reasons why this place should not be rentable.
First, the musty smell is overwhelming. We were told that it was normal for this apartment to smell musty due to it once having being a wine cellar. The smell was too much and I decided to investigate. The room has very low light, so I used my cellphone flashlight and started noticing that there was mold on the walls and floorboards in the apartment. I messaged the host and they told us they would send someone to clean it and paint over it. We changed our sc stay, my feet were black every time I walked barefoot on the tile.
Lastly, on the first two days, the sheets felt as if they were wet. My husband made the connection that there was a lot of humidity in this cave like apartment. He found a machine on top of the washer that dehumidifies the room.The downside was we had to empty the water tray at least twice a day or the room felt wet and musty. The entire time we were there, i was nervous that my husband’s and daughter’s asthma would act up because of the environment in the cellar. I hope other people see this info and decide not to reserve it!
David S.
Stayed 6 nights in Jun 2022