2/10 Terrible
Victoria
Traveled with partner
22 June 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should honestly be taken off of Expedia. The bathroom was filled with mold: shower, floors, ceiling, toilet, etc. My fiance and I were not able to shower due to 1. The mold & 2. Absolutely no hot water.
Our second issue was the television being completely broken. Missing the clicker needed to actually make the television function. When I notified the listing person about this, they said they would “notify the owners”. No one offered to come fix it, and we were ultimately left with no TV the entirety of the stay. Keep in mind, it was 102 degrees in Rome, so we spent much more time in this dark, smelly, dirty room with no Tv than we wanted to.
Oh, and there is no physical key to get in and out of the property. It is a virtual key you have to access through a link on your phone. In other words, you better hope your phone has service and is fully charged otherwise you will be locked out of the place. The absolute icing on the cake was when we opened the cabinet to grab a blanket before bed, only to find 3 dirty, stained blankets with who knows what on them. I am feeling so disgusting after staying here and will make sure to tell EVERYONE i know to avoid this listing like the PLAGUE!
Victoria
Stayed 2 nights in Jun 2024