6/10 Okay
Judy L.
29 September 2024
5 star location, house not as much
There is a 3 star review about the house from Ana G that I saw after we made our reservation and before we came down to the house. I specifically emailed to say the review had raised concerns for me and I wanted to know if the issues had been addressed (torn screens, worn out towels and sheets). I got a response from Owen B that all the issues has been addressed. But..that was not the case. The house is comfortable, the heat and wifi work well. But the towels are thin and rough, the sheets are old, not at all soft, and covered with pilling, and the screens were still torn. It turns out there were supposed to be brochures on a table in the living room - but they weren't there. It feels like the house gets a slap and a promise cleaning but there is a lack of someone really taking care of it. When we pulled up, I noticed that there is a letter missing in the sign "Aliyah's retreat". It struck me that it was missing and that is what it all feels like - not enough attention to detail and upkeep and no accountability for making sure things are in place - like repaired screens, local info, and new towels and sheets. The location is 5 star for sure and it would be so great if the house was as well. The kitchen appears to be well stocked and most things were OK but we noted no salad spinner, veggie peeler that was so dull it was unusable and the knife we tried to use instead was no better.
If you reserve the house, be prepared to find only one ounce of Dove shampoo, on
Judy L.
Stayed 6 nights in Sep 2024