See all properties
Save

Hyatt Regency Rochester

3.5 star property
Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Lounge
City view
Point of interest
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
The price is AED 437
AED 511 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Rochester Downtown, NY

Pool
Pet friendly
Free WiFi
Restaurant
8.4 out of 10, Very Good, (713)
The price is AED 482
AED 562 total
includes taxes & fees
2 Feb - 3 Feb
Hilton Garden Inn Rochester Downtown, NY

About the neighborhood

Map
125 East Main Street, Rochester, NY, 14604

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬1 min walk

About this property

Hyatt Regency Rochester

Hotel near Rochester Riverside Convention Center
Located close to Blue Cross Arena and Strong, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe, and laundry facilities. The on-site American cuisine restaurant, CORSO ~ Italian Casual, offers breakfast, lunch, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a ballroom, and ATM/banking services
  • A front-desk safe, a TV in the lobby, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 341 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: USD 10-22 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • CORSO ~ Italian Casual
  • CORSO ~ Bar

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 72
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Is Hyatt Regency Rochester pet-friendly?

Yes, Hyatt Regency Rochester allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Rochester?

Self parking is available for USD 17.00 per day.

What time is check-in at Hyatt Regency Rochester?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Rochester?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Rochester located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center, Blue Cross Arena, and Eastman School of Music. Strong is 0.5 mi (0.8 km) away. Rochester Station is 10 minutes by foot.

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1003 reviews" "
Rating 8 - Good. 231 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 96 out of 1003 reviews" "
Rating 2 - Terrible. 86 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joyselen

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Trixie

Liked: Staff & service, amenities
Bed was horrible. I had to literally purchase a styrofoam crate to sleep on. That didn't help much, maintenance had to come inand remove the mattress altogether.
Stayed 1 night in Jan 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Ashdiell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great. The bartender did a great job mixing up some tasty off menu cocktails. The building is a bit older and the parkade is rough but we thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple hotel, close to everything downtown.
Stayed 1 night in Nov 2024

4/10 Poor

Vicky

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean enough. The air smells not freshly. The shower room tiles are yellow and rusted . Also , the hair dryer and remote control are very dirty which have the stain . The cleanness should be improved.
Stayed 1 night in Dec 2024

4/10 Poor

Medine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed at the Hyatt Regency three years ago and were quite satisfied with our experience, but unfortunately, our recent stay fell short of expectations. To start, the service at reception was disappointing. The ladies at the front desk were curt and unwelcoming, which set a poor tone for the stay. The issues with our room were even more concerning. There weren’t enough towels when we arrived, and we noticed the wallpaper peeling off the walls, as well water marks on the ceiling and wall. We had to report the issue to reception, who placed a work order, but it felt like something that should have been addressed before guests arrived. Our key cards also stopped working twice, requiring us to go back to reception to resolve the issue—an unnecessary inconvenience. After our second night, we requested room service. Instead of the full service we anticipated, only towels were dropped off, leaving the room otherwise unattended. Overall, this stay was a letdown compared to our previous visit. The lack of attention to detail and subpar service made it feel far from the standard we’ve come to expect from Hyatt Regency. We hope these issues are addressed for future guests.
Stayed 3 nights in Dec 2024

4/10 Poor

Josh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend it.
Stayed 2 nights in Dec 2024

6/10 Okay

Kassie

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no heat in the lobby and the only place that you could be warm was the hotel room. Hoping this will be fixed for other guests to enjoy the lobby bar.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarod

Stayed 1 night in Dec 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 24th floor and the view was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Cortez

Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and helpful, and went out of their way to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peter James

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
Stayed 1 night in Nov 2024

8/10 Good

Peter James

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Perfect to get to the Blue Cross Centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in with friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for a wedding at the Winter Garden
Stayed 1 night in Nov 2024

4/10 Poor

Concetta

Liked: Cleanliness, property conditions & facilities
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
Stayed 3 nights in Nov 2024

2/10 Terrible

Goran

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Nov 2024