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Wyndham Rochester Downtown

3.0 star property
Riverfront Rochester hotel in Downtown Rochester with 2 restaurants

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Photo gallery for Wyndham Rochester Downtown

Lobby
2 restaurants, breakfast served
Lobby
Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast served
Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking available
  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AED 426
AED 486 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Regency Rochester

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 1,001 reviews
The price is AED 437
AED 511 total
includes taxes & fees
23 Feb - 24 Feb
Hyatt Regency Rochester

About the neighborhood

Map
70 State St, Rochester, NY, 14614

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Eastman School of Music - 14 min walk
  • Strong - 16 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 14 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Fifth Frame Brewing - ‬8 min walk
  • ‪St Paul Proper - ‬9 min walk
  • ‪Founders Cafe - ‬6 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬7 min walk
  • ‪Pane Vino Ristorante - ‬7 min walk

About this property

Wyndham Rochester Downtown

Hotel near Strong
You can look forward to laundry facilities, a bar, and a gym at Wyndham Rochester Downtown. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and al fresco dining. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A gift shop, a ballroom, and multilingual staff
  • A banquet hall, a TV in the lobby, and an elevator
  • Guest reviews give good marks for the helpful staff
Room features
All 217 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Recycling, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 6.00-13.95 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15024 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Is Wyndham Rochester Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Wyndham Rochester Downtown?

Self parking is available for USD 5 per day.

What time is check-in at Wyndham Rochester Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Wyndham Rochester Downtown?

Check-out is at 11 AM.

Where is Wyndham Rochester Downtown located?

Located in Downtown Rochester, this hotel is within 1 mi (2 km) of Genesee River and Strong. University of Rochester is 2.2 mi (3.6 km) away. Rochester Station is 14 minutes by foot.

Wyndham Rochester Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 228 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 200 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving could not even tell where driveway started, plowing could have bern better
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so unprofessional. I walked in to check in and they’re blaring rap music. I had no idea who the receptionist was as he was standing on the other side of the counter singing and dancing. I requested late check out. Verified it at check in and received a PHONE CALL at 10am as a “reminder that check out is at 11” when I stated I had late check out the lady on the phone said “and who verified that” when I said the person who checked me in she demanded I describe them so she could contact them and reprimand them. The place was dirty. Room signs broken off and all over the floor.
Stayed 1 night in Jan 2025

6/10 Okay

CHE

Traveled with family
Liked: Staff & service
It was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Lizeth

Liked: Staff & service, property conditions & facilities
Good srvice
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Brianna

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
All the signage said Holiday Inn inside and outside the hotel. Listing was incorrect - no breakfast was available on-site. Kind of weird that very few other people seemed to be staying at the hotel, and a fuse box was open on our floor. Staff seemed friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Chad

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stay away
This was the worst experience I have ever had at a hotel. Provided credit card for incidentals which apparently didn't go through. Was woken up late at night saying that it needed to be fixed, we were in bed and asked if it could be dealt with in the morning. 7am wake up call to rudely tell us to come down and fix the problem. Room was prepaid so no fear of us skipping out. We said we would be down, then loud banging on door by security to evict us. My wife in the shower, two kids in room and treated like a criminal. Spoke to manager who said there would be a credit which never happened. Unbelievable experience.
Stayed 1 night in Mar 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel spend a week had no problem.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
Stayed 4 nights in May 2024

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities
No gym
Stayed 4 nights in May 2024

4/10 Poor

Keren

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
The bathroom wasn’t clean, there was stains in bathroom. Hair in bathroom. It wasn’t as clean. The staff was nice.
Stayed 3 nights in May 2024

2/10 Terrible

Euella R

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
Stayed 2 nights in May 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

peter, Farmington

Disliked: Staff & service, property conditions & facilities
Had to change room night of arrival. Toilet did not work. Front desk unresponsive. Unauthorized charge appeared. Had to chase front desk to get a commitment to fix. In general Front Desk seemed less than competent. I am not usually a complainer.
Stayed 2 nights in May 2024

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Roger

Stayed 5 nights in Mar 2024

8/10 Good

korryne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
Stayed 1 night in May 2024

2/10 Terrible

tawny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad isnt the word
Hotel was nice clena decent location security on site. Only issue was we left for coffee. It was a walk across the street for 15 mins, and when we came back our room was open with the top saftey lock propping the door open. It was not check out time and we still havent recived an answer to why our room was asessed by personal before check out time.
Stayed 1 night in Apr 2024

8/10 Good

S Jean

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Heater was very noisy, didn’t sleep well. Phone was totally dead, only usb plugs were on tv. Only one tv station for kids. No exhaust fan in bathroom. Room was clean and comfortable and staff was amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beverley

Stayed 1 night in Apr 2024

2/10 Terrible

Christie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was unsanitary.
Stayed 3 nights in Apr 2024

2/10 Terrible

Elsa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place restroom smell like sewage plumbing not working carpet smelled dirty and old did not end up staying left instead
Stayed 2 nights in Apr 2024

6/10 Okay

Amara

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
Stayed 2 nights in Apr 2024

2/10 Terrible

Sherri

Stayed 1 night in Apr 2024