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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Property amenity
Lobby
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is AED 245
AED 276 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham Henrietta/Rochester Area

Breakfast included
Free WiFi
Air conditioning
Parking available
6.6 out of 10, (1003)
The price is AED 247
AED 281 total
includes taxes & fees
25 Nov - 26 Nov
Super 8 by Wyndham Henrietta/Rochester Area

About the neighborhood

Map
700 Commons Way, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 3 min drive - 3.1 km
  • Monroe Community College - 4 min drive - 2.9 km
  • Tim Hortons Iceplex - 5 min drive - 3.2 km
  • University of Rochester - 8 min drive - 6.3 km
  • Rochester Institute of Technology - 9 min drive - 9.0 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Tully's Good Times - ‬5 min walk

About this property

Extended Stay America Suites Rochester Henrietta

Hotel near University of Rochester
Extended Stay America Suites Rochester Henrietta provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and an elevator
  • A vending machine, a 24-hour front desk, and coffee/tea in the lobby
Room features
All 127 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Is Extended Stay America Suites Rochester Henrietta pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Rochester Henrietta?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Rochester Henrietta?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites Rochester Henrietta?

Check-out is at 11 AM.

Where is Extended Stay America Suites Rochester Henrietta located?

Situated near the airport, this hotel is within 3 mi (5 km) of Monroe Community College, Fair and Expo Center, and Marketplace Mall. Veterans Memorial Park and Tim Hortons Iceplex are also within 3 mi (5 km).

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 190 out of 1037 reviews" "
Rating 8 - Good. 276 out of 1037 reviews" "
Rating 6 - Okay. 205 out of 1037 reviews" "
Rating 4 - Poor. 137 out of 1037 reviews" "
Rating 2 - Terrible. 229 out of 1037 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Hold on my CC still not refunded, 14 days after..
Stayed 3 nights in Nov 2024

8/10 Good

Ujjval

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Moraima

Disliked: Cleanliness, amenities, property conditions & facilities
It looked nothing like the pictures it was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jovan

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not a new hotel, but nice and clean. Very friendly staff. Would book it again!
Stayed 1 night in Oct 2024

4/10 Poor

Julio E Santiago

Disliked: Cleanliness, staff & service
I stayed for five nights and they never changed the sheets on the bed, they never brought clean towels, nobody ever asked us if we needed anything. Under the bed was very dirty. Early in the morning there were people slamming doors and talking loudly.
Stayed 5 nights in Oct 2024

6/10 Okay

Susan

Stayed 1 night in Oct 2024

8/10 Good

Nelson, Jersey City

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, property conditions & facilities
I found a bedbug ,not wifi
Stayed 2 nights in Oct 2024

6/10 Okay

Philippe

It was a bit pricey for what it is. The property and room seemed a bit dated. Also, the piercing fire alarm went off on Sunday at 7am which made for a fantastic wake-up. Apparently, it had already gone off a day or two before....
Stayed 1 night in Oct 2024

2/10 Terrible

Neal

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible.
Stayed 1 night in Sep 2024

2/10 Terrible

Daniela

Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'd have to say, this was a bad experience. As soon as i got there, i knew i had made a mistake. So, i at first i webt ro my room, but when i saw bugs on the bed, i got on the phone with Country Inn and Suites by Raddison, and left to stay at a much nicer place with a much nicer clientele.
Stayed 3 nights in Sep 2024

10/10 Excellent

branden a

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don't feel that the property matched the pictures shown on Expedia. The room was very dark and outdated, with some obvious repairs that were done. I can't put my finger on any one thing that turned me off, but it just didn't feel right, and didn't meet my expectations given by Expedia. I believe you should visit the property to reevaluate for future recommendations.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Traveled with partner
Very friendly and helpful staff. Guests were smoking near property even though posted not to do so.
Stayed 1 night in Sep 2024

10/10 Excellent

branden a

Stayed 1 night in Aug 2024

2/10 Terrible

Dustin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely disappointed with the quality of our hotel room (and our overall experience wasn’t good either). We first arrived in our room (which I was told was the last room with double beds) around 9:30pm with two tired kids after driving for 9 hours - we were in no state to consider other options. In the room: the lampshades were cracked, the dresser's drawers were chipped around the edges, the refrigerator had grime on the outside, the popcorn ceiling was brownish in certain areas, the towel rack showed rust, the sink top had deep slices in it, etc (this list is not exhaustive). Throughout our experience, the receptionist was never at the front desk (always in a back room), and as we walked into the lobby from the outside it smelled like weed. I have stayed at hotels of various quality and price throughout my life. We passed on several cheaper hotel options thinking we would be gaining a better experience staying at an Extended Stay America (ESA). The pictures of ESA looked good, and we were thinking ‘you get what you pay for’. Given that, we could have never have imagined the quality of our room would be this poor. I am ashamed my family had to go through this experience, and I feel like we should receive at least some of a refund. I reached out to ESA first (I figured I'd give them a chance to make this right), but I am being told they cannot issue a refund because I went through Expedia. I wonder if Expedia will try to make this right.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
Extremely sketchy for a fairly good area of town.
Stayed 4 nights in Aug 2024

6/10 Okay

Sharon

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kamalesh

Liked: Cleanliness, staff & service
It seems an old property
Stayed 1 night in Aug 2024

2/10 Terrible

Vijender

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Management is poor. Booked King bed and it was not available Aug 18th and 19th. Microwave not working, carpet was dirty.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nunzia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Read this before you book
My room has absolutely nothing in it. They have one bar of soap 2 towels a bed a chair a desk a tv and remote that was it - I had the kitchen without a single item in it no microwave no hair dryer and then the best part of this whole experience the shadiest people stayed here… and the fire alarm went off at 1 am … someone knocked on my door before then a bunch of drunk people. Terrible experience I do not recommend - staff was very nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Tamika

Disliked: Property conditions & facilities
I was extremely disappointed in this property. The elevator was filthy. The hallways were not well lit and when entering my assigned room, I was greeted with the distinct smell of cigarette smoke embedded in the tapestry. This was not a 5 star hotel and that was not my expectation; but the conditions were not livable even for one night. I forfeited the room without a refund.
Stayed 1 night in Aug 2024