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DoubleTree by Hilton Rochester

4.0 star property
Hotel with free parking, near Marketplace Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Reception
Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Junior Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Parking included
    Parking included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is AED 434
AED 488 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard, Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1046)
The price is AED 409
AED 463 total
includes taxes & fees
28 Nov - 29 Nov
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 2 min drive - 2.1 km
  • Tim Hortons Iceplex - 4 min drive - 2.5 km
  • University of Rochester - 7 min drive - 5.6 km
  • Rochester Institute of Technology - 8 min drive - 8.2 km
  • Strong - 10 min drive - 8.5 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Tully's Good Times - ‬12 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free roundtrip airport shuttle, a free grocery shopping service, and a terrace. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Express check-out, wedding services, and ATM/banking services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 248 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5 AM - 11 PM
  • Airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 15.50 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (12480 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

DoubleTree by Hilton Rochester Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 490 out of 1044 reviews" "
Rating 8 - Good. 278 out of 1044 reviews" "
Rating 6 - Okay. 118 out of 1044 reviews" "
Rating 4 - Poor. 88 out of 1044 reviews" "
Rating 2 - Terrible. 70 out of 1044 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fridge had rotten food in it
Stayed 1 night in Nov 2024

4/10 Poor

Sara ramos

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
- room was old and not clean. Outlets didn't work. Stayed at the property bc it had a restaurant that was not serving food when I checked in bc they were focused on a catering event. Won't stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was cold
Stayed 1 night in Nov 2024

2/10 Terrible

Yiwei

Stayed 1 night in Oct 2024

6/10 Okay

Abbe

Traveled with family
Room was not cleaned and a large pile of dirty towels and sheets were left outside my door for about 18 hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria, PHILADELPHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel when visiting relatives. Comfortable bed, shower.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Room was not clean when we entered the sheets were not changed. There was food in the refrigerator from the prior guest. There was no option for lunch at the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look, it’s a hotel by the airport and it’s mostly what you’d expect. That said the courtyard greenhouse design really surprised me and it made the common area space quite nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Burçin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It should be more clean and new. Elevators were awful
Stayed 1 night in Oct 2024

6/10 Okay

Mary Beth

Traveled with family
Liked: Cleanliness, amenities
The design of the building is very poor. If you have a room with a balcony that overlooks the center of the hotel, all sounds filter up to your room. There was a function until midnight. We could hear noise and conversations even up the 4th floor. Also, vents in the rooms are connected. We could hear the TV loud and clear at 1 am from the room above us through the vent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Frederica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Easy and convenience parking
Stayed 2 nights in Oct 2024

10/10 Excellent

Jiazhen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles E Stevens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was professional and courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, shopping and restaurants near by. Reasonably close to RIT
Stayed 2 nights in Aug 2024

8/10 Good

Jillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was very beautiful and clean but things were broken: sink faucet was super lose, lights didn't work, gym floor was extremely warped- it took away from the overall quality of the other details. Everyone was very friendly and the room was really nice. We enjoyed our stay: would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Colleen, Tappan

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel and amenities are amazing. You are really wowed by the property! We did have a hang up with the staff, and my wife had an odd interaction with the check in staff. I just assume she was new and didn’t understand the process. But, then the next day a different lady who worked there also made a snide comment about conversation and interaction earlier, when it was the hotel staff who were confused and in the wrong. But, other than the 5 min interaction, everything else was very wonderful! Happy with the rooms and the ambience!
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Rene

Stayed 1 night in Aug 2024

8/10 Good

Edwin Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experience
Stayed 3 nights in Aug 2024

6/10 Okay

Lai Ling

Convenience, but not comfortable
Stayed 1 night in Aug 2024