2/10 Terrible
Sue M.
14 Feb, 2024
Disliked: Cleanliness
Host totally ripped us off!
We received all the confirmation that our reservation was secure. Text stated host at location as we did not have WiFi to connect. After renting a car and driving around finding this place we were told by the host they canceled listing with you back in August!
Not having access to Wi-Fi and unable to contact VRBO (need Wi-Fi to access) the 24hr notification lapsed so no refund.
To anyone who books outside US and has limited connections please write down all necessary contact numbers. This mistake costs us several hundred dollars.
Been on the phone with VRBO the last couple days as they’ve been unable to contact the host and already released funds.
Unsatisfied furious former customer
Susan and Leonard Madsen
Sue M.
Stayed 3 nights in Feb 2024