Quetzal

Riyadh hotel in Ash Shuhada with 4 indoor pools and a full-service spa

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November 2024
December 2024

Photo gallery for Quetzal

Reception
42-inch flat-screen TV with satellite channels, TV
42-inch flat-screen TV with satellite channels, TV
4 indoor pools
4 indoor pools

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Economy Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bidet
Bathrobes
Hair dryer
Cookware/dishes/utensils
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Bidet
Bathrobes
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
2 bedrooms
  • 90 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Bidet
Bathrobes
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Granada al Doha Street, Riyadh, Riyadh, 1135

What's nearby

  • Granada Business Park - 13 min walk
  • Granada Mall - 14 min walk
  • Cenomi Al Nakheel Mall - 6 min drive
  • Riyadh International Convention and Exhibition Center - 8 min drive
  • Riyadh Front Exhibition & Convention Center - 10 min drive

Getting around

  • Riyadh Station - 32 min drive
  • King Khaled Intl. Airport (RUH) - 22 min drive

Restaurants

  • ‪مكث - ‬7 min walk
  • ‪Sweet Date - ‬8 min walk
  • ‪مقهى أندرينا - ‬8 min walk
  • ‪تيم هورتنز - ‬12 min walk
  • ‪Nara - ‬8 min walk

About this property

Quetzal

Hotel near Riyadh International Convention and Exhibition Center
You can look forward to a garden, dry cleaning/laundry services, and a 24-hour gym at Quetzal. Indulge in some rest and relaxation at Quetzal, the onsite spa. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • 4 indoor pools
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
Room features
All 67 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Showers, bidets, and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Refrigerators, stovetops, and cookware/dishes/utensils

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (549 square feet)
  • Meeting rooms - 15

Outdoors

  • Garden

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
24-hour pool access

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

Does Quetzal have a pool?

Yes, this property has 4 Indoor pools. Pool access is available 24 hours a day.

Is Quetzal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quetzal?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quetzal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Quetzal?

Check-out is at 3:00 PM.

Does Quetzal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 100 per vehicle applies.

Where is Quetzal located?

Located in Ash Shuhada, this spa hotel is within a 15-minute walk of Mouwasat Hospital, Shuhada Park, and Granada Business Park. Granada Mall and Cenomi Al Nakheel Mall are also within 3 mi (5 km).

Quetzal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Essa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Quiet and convenient
Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

8/10 Good

Yousif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sylvain, France

Business traveler
Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport layover with fun
Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

10/10 Excellent

Yosif

Stayed 2 nights in Sep 2019

8/10 Good

Abdulilah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

ferit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

10/10 Excellent

shujaa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021