2/10 Terrible
Saad
Traveled with family
23 December 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As of December 23rd, 2024, The Ministry of Tourism is still investigating. however all this is not worth ruining your vacation by staying at the wrong place. if you have to, just book one night and see for yourself. Do not book a week like I did because they will never refund you.
this hotel is a scam, not 4-star. It does not have two restaurants nor a health club as they claim on the website.
Smoking smell is everywhere.
very noisy Wedding hall downstairs and it’s. You hear the loud music in your room even weekdays after midnight.
They don’t wash the bed sheets. They just rotate them and put stickers on them to make you think they brought you new ones. I even took the bed sheets downstairs to show the manager, When I confronted them, they did not even apologize and they don’t care as if it was a regular complaint from all their customers. So I decided to take pictures and videos and call the Ministry of tourism and they started an investigation.