I booked my stay last minute, online. When I got there and rang the outside bell at 11 p.m., no one answered so that I could check in. I then called the front desk 5 times, letting it ring 15 times each. No answer. After 45 minutes of waiting on a chilly, rainy night, I tried to cancel my reservation so I could at least take myself and my two kids somewhere so we could sleep. When the Days Inn national number was called, they just said the staff was out turning on the property lights and would return to let me in soon. They were less than helpful. When I called hotels.com, they were great about keeping in contact with me until I was in the hotel. When they called the front desk, the staff member finally answered, let me in, and got me checked in. The hotel is older, but was clean and the breakfast was sufficient.