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The Mission Inn Hotel & Spa

4.0 star property
Family-friendly Riverside hotel in Downtown Riverside with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mission Inn Hotel & Spa

Outdoor wedding area
Outdoor pool
Property grounds
Reception hall
Courtyard

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
The price is AED 559
AED 737 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King Accessible

Premium bedding, minibar, in-room safe, desk

Glenwood King Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross Queen

Premium bedding, minibar, in-room safe, desk

Raincross Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross King

Premium bedding, minibar, in-room safe, desk

Raincross King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King

Premium bedding, minibar, in-room safe, desk

Glenwood King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Glenwood Two Queen Beds

Premium bedding, minibar, in-room safe, desk

Glenwood Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Marriott Riverside at the Convention Center

Pool
Hot Tub
Restaurant
Air conditioning
8.4 out of 10, Very Good, (1006)
The price is AED 496
AED 562 total
includes taxes & fees
5 Jan - 6 January 2025
Marriott Riverside at the Convention Center

About the neighborhood

Map
3649 Mission Inn Ave, Riverside, CA, 92501

What's nearby

  • Riverside Convention Center - 3 min walk - 0.3 km
  • Fox Performing Arts Center - 4 min walk - 0.4 km
  • Riverside Community Hospital - 18 min walk - 1.5 km
  • Mount Rubidoux Park - 2 min drive - 1.8 km
  • University of California, Riverside - 3 min drive - 3.1 km

Getting around

  • Riverside-Downtown Station - 15 min walk
  • Los Angeles Intl. (LAX) - 85 min drive

Restaurants

  • ‪Riverside Food Lab - ‬4 min walk
  • ‪Beerfarm - ‬4 min walk
  • ‪Mission Inn Restaurant - ‬2 min walk
  • ‪Back To The Grind - ‬4 min walk
  • ‪Shrimp Shack Cajun Fusion - ‬4 min walk

About this property

The Mission Inn Hotel & Spa

Upscale historic hotel near University of California, Riverside
At The Mission Inn Hotel & Spa, you can look forward to shopping on site, a coffee shop/cafe, and a garden. Treat yourself to a manicure/pedicure, a body wrap, or a body scrub at Kelly's Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A 24-hour front desk, wedding services, and a banquet hall
  • Massage treatment rooms, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 238 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 25-85 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Duane's Prime Steaks
  • Mission Inn Restaurant
  • Presidential Lounge
  • Las Campanas
  • Bella Trattoria

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Highchair
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (19999 square feet)

Outdoors

  • Garden

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 85 per person
  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Mission Inn Hotel
Mission Inn Hotel Riverside
Mission Riverside
The Mission & Spa Riverside
The Mission Inn Hotel & Spa Hotel
The Mission Inn Hotel & Spa Riverside
The Mission Inn Hotel & Spa Hotel Riverside

Frequently asked questions

Does The Mission Inn Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is The Mission Inn Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mission Inn Hotel & Spa?

Self parking is available for USD 30 per night. Valet parking is available for USD 35 per night.

What time is check-in at The Mission Inn Hotel & Spa?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Mission Inn Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Mission Inn Hotel & Spa located?

This family-friendly Riverside hotel is located in the historical district, within a 5-minute walk of Riverside Metropolitan Museum, California Museum of Photography, and Fox Performing Arts Center. Riverside Convention Center and Fox Entertainment Plaza are also within 5 minutes. Riverside-Downtown Station is 15 minutes by foot.

The Mission Inn Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1209 out of 1893 reviews" "
Rating 8 - Good. 298 out of 1893 reviews" "
Rating 6 - Okay. 152 out of 1893 reviews" "
Rating 4 - Poor. 108 out of 1893 reviews" "
Rating 2 - Terrible. 126 out of 1893 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joe, Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady named America at check in was outstanding. Provided lots of information on all the events and places to visit being our first time here.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

John, Chino Hills

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are absolutely rude! The property is very unclean.
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
the most beautiful hotel
Stayed 2 nights in Dec 2024

8/10 Good

Jacquie, Carmichael

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Mission Inn itself is a beautiful, one of a kind property. Coming at Christmas in the middle of the Festival of Lights is magical. The lobby, the exterior, wow, just wow, an unexpected suprise. The rooms though are dated , the internet very spotty and the housecleaning was OK, not great. So, if not for the magic of the holiday event i would not stay there .
Stayed 4 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with group
Liked: Property conditions & facilities
Lots of fun and festive for the holidays
Stayed 1 night in Dec 2024

10/10 Excellent

Bernadette

Liked: Property conditions & facilities
A bit loud at night during the festival of lights
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Dec 2024

2/10 Terrible

flor

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Went here to relax and enjoy holiday season. First of all, looking for the parking is horrible. Road close everywhere and traffic is ridiculous. Second, we were given a wrong room number. Third, the people who checked in upstairs on the third floor you can really hear them having sex so loud and the floor is squeaking a lot. Fourth, staff keeps bothering and knocking on the door to let us out at 11 when we’re just barely packing and about to head out and was just waiting for the family to come back to the room fifth, tried to check out and was told that system was down and was only given a paper receipt. Sixth, they were racially profiling us every time we are out of the hotel, asking us if we checked in and asking us for our key card if we really are a guest in the hotel. Seventh, up for room service for breakfast and our food is already cold by the time it got there. We were not satisfied and happy with our stay, we were supposed to relaxed and have fun and then wine, but the trip was really stressing us out instead. So if you plan to check in, just FYI, this hotel is not for you if you want noise proof and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful. Poor service in President's Lounge, and overpriced food.
Stayed 1 night in Dec 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place to vacation during the holiday season.
Stayed 1 night in Dec 2024

8/10 Good

Annalyn

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas lights exceeded expectations
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah, Rancho Cucamonga

Liked: Cleanliness, property conditions & facilities
Loved the Christmas lights!
Stayed 1 night in Dec 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness
For the price, not worth it
Stayed 1 night in Dec 2024

4/10 Poor

Stuart

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Had high hopes. Went in December to see the lights. Property is v pretty, but all the staff were not friendly at all. We had a reservation at Las Campanas inside the hotel for 7:30. We weren’t sat until 8:15. And then the food was awful and everything took forever to come out. They didn’t have enough glasses or plates either so things came out randomly. The hotel rooms are also old dated and not very clean. Dirty carpets and dirty v old bathrooms. We had to move from the first room they gave us because the whole room shook constantly from some pipes underneath it. We will not return, and I suggest you don’t go either. You’ll only be hugely disappointed. Such a shame, because the building is beautiful, but it’s just v poorly managed.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaqurah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mission Inn is such a beautiful establishment and has so charm and character. We were lucky to get a sneak peak of the beautiful holiday lights and decorations, they really out do themselves! The amenities are great the staff is very professional and I look forward to visiting again when I’m back in Riverside.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay and the property is simply magical during the holiday lights season. Front desk was friendly and accommodating. However we had an odd experience even trying to dine at the Mission Inn cafe, we drove about 3 1/2 hours to get to the property and we’re checking in around 3:15 PM. By the time we checked in with the front desk, we walked over to try and grab a table for lunch and we’re told that they are no longer seating. mind you the lunch hours close at 4 PM. It was 332 and they told us that they stop seating at 3:30 a two minute difference they saw that we were with a baby and I mentioned that we had just driven 3 1/2 hours and we’re just trying to get something to eat and they did not care to accommodate us. They told us to come back when the dinner service opens which we did but then when we came back even though we asked for a table outside, they told us they can’t see us outside because they’re booked and a lot of people want to sit outside. OK so who gets to decide which people get to sit outside in which people don’t really odd experience with a girl upfront who just kept pushing back knowing that we already missed lunch by two minutes waited another 30 minutes, came back and she was still giving us a hard time. It was a really frustrating experience, but luckily, we had an absolutely amazing server who made our dinner very very pleasant. When we were leaving, there were at least six open tables that never got sat at during our time mind you.
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ryan

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Check in was a nightmare, I was lied to by the staff repeatedly. I requested early check in (2pm) and was happy to pay the fee. Upon arrival @145pm I filled out the paperwork and was told you room will be ready in 20 minutes. No problem I walked around and stopped by the desk 3 more times each time being told your room isn’t quite ready. I then went to the Presidential Lounge to sit down and wait for a friend. My friend arrives (from Los Angeles) and tells me they already got there room and asked what floor I was on? As you might imagine I was a bit agitated. Went back to the front desk to inquire about my room 2 queens btw- exact same room as my friend “ sorry not quite ready yet”. Finally asked to speak with management and like magic my room was ready….. Overall, the hotel was cool- the staff and management are not.
Stayed 1 night in Dec 2024

10/10 Excellent

Valentina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Festival of Lights is phenomenal! The hotel itself is so beautifully decorated. I will definitely return!!
Stayed 1 night in Nov 2024