2/10 Terrible
Rod
Traveled with partner
23 December 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival there were 2 a quad cars in the parking lot. Quite an introduction to River Falls. Bathroom floors were dirty. Toe nail clippings on bathroom floor. The bathroom door has rust due to the fact the ceiling fan does not work. There is mold on the shower curtain. The water temperature in the bathroom is scolding hot. Someone is going to suffer severe burning if they are not careful, especially a child. The shower curtain is totally inadequate. We had to mop up the water on the floor after each shower.
No in room microwave, no coffee pot!!!!
My wife is disabled and we soon discovered the entrance doors are manual, no handicapped assisted doors.
Pool and hot tub were closed. No advanced notification of being closed
We were unable to regulate the heat. It got so warm we had to turn the ac on a couple times during the night even with an outside temperature at 5 above.
The mattresse must be 20 plus years old. It was like sleeping in a “bounce house”.
No ice. The woman at the front desk had to wait for her boss to get here so he could give her cash to run to a convenience store to get some.
Needless to say, we won’t be staying there again.
Rod
Stayed 2 nights in Dec 2024