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Hotel Rio Lagartos

3.0 star property
Boardwalk/promenade hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Rio Lagartos

Dock
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets
Aerial view
Outdoor pool
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
The current price is AED 211
AED 255 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite, Sea View

Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Deluxe Studio Suite, Sea View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room, Garden View

Free WiFi, bed sheets

Comfort Double Room, Garden View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room, Sea View

Comfort Triple Room, Sea View | Free WiFi, bed sheets

Comfort Triple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View | Free WiFi, bed sheets

Comfort Triple Room, Garden View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Partial Ocean View

Comfort Double Room, Partial Ocean View | Free WiFi, bed sheets

Comfort Double Room, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 14, 19, Río Lagartos, YUC, 97720

What's nearby

  • Municipal Palace - 3 min walk
  • Malecón Río Lagartos - 3 min walk
  • Rio Lagartos Lighthouse - 4 min walk
  • Playa Cancuncito - 21 min drive
  • Ría Lagartos Beach - 74 min drive

Restaurants

  • ‪El Perico Marinero - ‬4 min walk
  • ‪Restaurante Danylu - ‬14 min drive
  • ‪Maleconcito Gourmet - ‬5 min walk
  • ‪Ria Maya Restaurant & Ecotours - ‬2 min walk
  • ‪Restaurante el Popular Vaselina - ‬15 min drive

About this property

Hotel Rio Lagartos

Hotel near Municipal Palace
Located close to Rio Lagartos Lighthouse, Hotel Rio Lagartos provides a poolside bar, a rooftop terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a 24-hour front desk
  • Tour/ticket assistance, a TV in the lobby, and luggage storage
Room features
All guestrooms at Hotel Rio Lagartos feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 150 for adults and MXN 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Private picnics
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 100.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 75 for children
  • Crib (infant bed) fee: MXN 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Hotel Rio Lagartos Hotel
Hotel Hotel Rio Lagartos
Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Rio Lagartos
Hotel Rio Lagartos Hotel
Hotel Rio Lagartos Río Lagartos
Hotel Rio Lagartos Hotel Río Lagartos

Frequently asked questions

Does Hotel Rio Lagartos have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is Hotel Rio Lagartos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Rio Lagartos?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Rio Lagartos?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Rio Lagartos?

Check-out is at noon.

Where is Hotel Rio Lagartos located?

Situated on the boardwalk/promenade, this hotel is within a 5-minute walk of Municipal Palace and Rio Lagartos Lighthouse.

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Hotel Rio Lagartos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 191 reviews
Rating 8 - Good. 71 out of 191 reviews
Rating 6 - Okay. 11 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 4 out of 191 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Qinglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is excelent. Staffs are friendly and helpful.room is large.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Karen

I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Staff were accommodating and helpful.
Stayed 2 nights in Dec 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and with the sunset dock.
Stayed 1 night in Jan 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day trip
Very comfortable hotel with a gorgeous warm pool. Hotel has its own dock where you can get picked up for waterboat tours.
Stayed 1 night in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay in Rio, with great views, a nice pool, and food service starting at 7am so you don’t miss out on morning flamingo tours, etc.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice! The lace was great!
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
Staff are super helpful and friendly, the hotel is spotlessly clean. I really want to leave a good review as they are trying so hard, but there are shortcomings that could easily be addressed. The rooms are pretty basic and a couple of glasses, a hairdryer, extra towels etc would make a huge difference. Restaurant staff need proper training - they try very hard but seem unsure as to what they should be doing. They didn’t offer us the correct breakfast menu or explain options. There wasn’t much choice on the menu but food was ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, hotel was better that we expected. Excellent staff, food and drinks at the restaurant were great, fresh and delicous. Beatutiful view. Niece pool and garden, would highly recommend to anyone
Stayed 2 nights in Jan 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. The wifi was not good at all either in the room or the lobby. Basically non existent

2/10 Terrible

Cindy

Disliked: Staff & service
We were welcomed with a drink, and sent up 3 flights of stairs to our room (my husband is 70), The room was mediocre and overlooked the kids playground. No waterview and not romantic. When I asked for a room with a view I was told NO. I was informed that waterview suites were only for families. I made it clear I wasnt on vacation to sleep outside a playground. As no alternative was offered we moved to another hotel,

2/10 Terrible

Anders

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I have travelled all over the world. Stayed at many hotels from 1 star till 5 star. I know the hotel is a 3 star category, but it should be only 1 star. The bathroom was awful. I have never slept so bad in a bed. Even better to sleep on the floor. My wife even suggested we sleep in the car. And that never happened in our 25 years of marriage. No further comments before I get more upset. The price for that room should have been for free. And then I would still say no thank you. Has Hotel.com ever been at that hotel.
Stayed 1 night in Jan 2023

6/10 Okay

DELPHINE

Liked: Staff & service, amenities, property conditions & facilities
Points positifs : personnel adorable aux petits soins, la vue incroyable sur le petit port et le phare, l espace piscine très sympa. Petit dej au top copieux. La sortie en bateau dans la mangrove genial Points négatifs : deux jours de travaux sur 4, deux nuits avec de la musique jusqu'à pas d heure très très forte 2 nuits sur 4 avec impossibilité de dormir. Très bruyant
Stayed 4 nights in Jan 2025

8/10 Good

JORGE ARTURO ACERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, el personal de restaurante y cocina muy atento y servicial.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para pasar 1 o 2 noches
Stayed 2 nights in Oct 2024

10/10 Excellent

Valeria Puente

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 2 nights in Oct 2024

10/10 Excellent

Helma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar hermoso para venir a relajarse y olvidarse del día a día, tienen servicio de bicicletas, incluye almuerzo tipo buffet el cual está delicioso, las áreas están preciosas así como la habitación y del trato al público excelente, se siente tan tranquilo, seguro, hogareño que volvería a venir sin dudarlo, me voy encantada con este lugar
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Un lindo hotel sencillo pero con una vista espe
Stayed 1 night in Oct 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien en relación calidad precio. Fueron muy amables, los cuartos estaban limpios, tienen clima y ventilador, el desayuno estaba completo, el jardín está lindo, la alberca es pequeña, en general recomendable.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

YENNY KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, tiene una ubicación privilegiada, el trato del personal es súper amable. Lo recomiendo ampliamente
Stayed 1 night in Aug 2024

4/10 Poor

Enya

Liked: Cleanliness, staff & service, property conditions & facilities
Honestamente el trato que nos dieron fue bueno, lamentablemente para nosotros el día en que llegamos iniciaba la feria de la ciudad y nuestra habitación estaba justo donde se escucha TODOOOOO! A las 11 de la noche tuvimos que pedir que nos cambien de habitación porque nos dijeron que esa fiesta duraba de 10pm a 8am del otro día!!! Y en efecto!! Fue una noche con juegos pirotécnicos TODA LA NOCHE Y MADRUGADA! La verdad mi esposo y yo fuimos a relajarnos y lo último que encontramos fue eso… al menos, no por la noche y por tanto no pudimos descansar. Por otra parte, consideramos que deberían avisar a los clientes que reservan para estas fechas ya que como nos comentan, esto es algo que dura 3/4 días, y para aquellos que reserven en esas fechas, si buscan relajación, es lo último que encontrarán.
Stayed 1 night in Jul 2024