4/10 Poor
Amir
Traveled with partner
3 January 2025
Disliked: Amenities, property conditions & facilities
- This is not a 5 star hotel. This is a solid 4 star hotel. Do not book this if you are expecting any amenities or luxury that are expected by a 5 star, even in comparison to any of the 5 stars in Rio. This is below all of them. Book any of the others, I have visited several.
- Terrible check in process, where I was charged significantly extra because I had accidently marked one person instead of two people for a room with a king bed. If you are booking one room, it should not make a difference if there are one person or two people in the room.
- The room we checked into had a moth. We switched rooms. The new room had an ant infestation
- hotel overall is run down for a 5 star. lacks the services, lacks the amenities. If this was a 4 star, it would be fine (nothing special), but considering the 5 star, you can absolutely do better.
Amir
Stayed 3 nights in Dec 2024