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Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Outdoor pool
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is AED 372
AED 431 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Richmond Innsbrook
Pool
Hot Tub
Pet friendly
Free WiFi
8.4 out of 10, Very Good, (1001)
The price is AED 309
AED 359 total
includes taxes & fees
8 Dec - 9 Dec
Hilton Garden Inn Richmond Innsbrook

About the neighborhood

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive - 4.0 km
  • Henrico Doctors' Hospital - 8 min drive - 8.0 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.3 km
  • University of Richmond - 12 min drive - 12.6 km
  • Virginia Commonwealth University - 16 min drive - 19.4 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hyatt Place Richmond/Innsbrook. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a TV in the lobby
  • Free newspapers, meeting rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms boast comforts such as premium bedding and wet bars, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (1195 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self parking is free at this property.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Check-out is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Regency Square Mall are also within 6 mi (10 km).

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 79 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Stayed 1 night in Oct 2024

4/10 Poor

Gabrielle

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If the hotel is under construction where the elevator doesn’t work, water doesn’t work, nor does the TV, there needs to be a disclaimer.
Stayed 2 nights in Oct 2024

2/10 Terrible

Adrienne

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel sucked our hotel room was miserable no ac
Stayed 1 night in Nov 2024

8/10 Good

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. It is a bit dusty, but you can tell they are trying to keep it clean. Our room was comfortable. The staff is very attentive and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Einar Orn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one líft working for this big building, workers in the breakfast eating whit the guests and using the only lift, dirty and noice place we were not happy. Cleaning the rooms terrible and way to small bathroom and no lundary room and no safes.
Stayed 12 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property in under renovation. Ice machines were not operable. Only one elevator worked. Not clean as espected due to construction work. Will be nice once construction work is complete.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrin

Stayed 2 nights in Sep 2024

6/10 Okay

Angela, Bumpass

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

La'Shona

Traveled with partner
Disliked: Property conditions & facilities
They were under construction and some furniture was missing out the room
Stayed 3 nights in Oct 2024

8/10 Good

Darrin

Stayed 1 night in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave 4 stars instead of 5 for most because of construction work
Stayed 1 night in Oct 2024

2/10 Terrible

Todd

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and only one elevator was working and it was barely moving. Got to the room and it had not been cleaned there were plastic baggies and other trash on the floor. There were no towels at all. The fold out bed would not fold out. We even had the manager come try and she could not get it to open. Then we realized that there were no blankets in the room so the manager had to go back and get those. She was rude and mumbled something like I’ll put in a work order. Overall terrible experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Vibha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service ever.. dirty bathroom..
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness
Take to long to send money back
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Traveled with family
Disliked: Property conditions & facilities
Did not know about the renovations until after we booked . Noisy due to the construction .
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Shawnetta

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the ballroom and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property!!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Danay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’m sorry but if there is going to be remodeling I think we should know ahead of time the bathroom had mold the entrance had a dirty rug and 2 giant black trash can in the entrance because it was raining and water was dripping from ceiling I have stay here before and it was never like this
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and really good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

grayling

Traveled with family
Disliked: Staff & service, property conditions & facilities
You have a lot of work to do you overbooked or too
I was very disappointment that your staff didn’t have enough supply Face cloth body cloth that’s sad. What do you expect someone to use the same dirty towels and bath towels every day and I wouldn’t impress with the room service. My room was not clean sheets I spoke to the front desk also to house keeper couldn’t do more than that, I’m ashamed and you should be embarrassed for such treatment. I need to be compensated for that stay my name is Grayling Bass. I stayed in room 324.
Stayed 2 nights in Aug 2024

10/10 Excellent

grayling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need work with your management team also, your
My feelings about my stay how can I say when I asked for Face bath towels even have my room clean it didn’t happen. I spoke to the front desk and I also spoke to the cleaning. Crew told me they were clean my room had to use my and Bath my whole stay that speaks a lot about this establishment did you overbook or have too many people staying in one room, when you were not able to handle Demand, what does that say about The hotel need I say more now
Stayed 2 nights in Aug 2024