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Hyatt Place Richmond/Innsbrook

3.0 star property
Start your day off right with a delicious breakfast buffet. Stay connected with free in-room WiFi and enjoy hassle-free check-in.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
The price is AED 349
AED 406 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Richmond Innsbrook

Pool
Hot Tub
Pet friendly
Free WiFi
8.4 out of 10, Very Good, (1004)
The price is AED 331
AED 385 total
includes taxes & fees
2 Feb - 3 Feb
Hilton Garden Inn Richmond Innsbrook

About the neighborhood

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Henrico Sports & Events Center - 13 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hyatt Place Richmond/Innsbrook. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Free newspapers, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms boast comforts such as premium bedding and wet bars, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (1195 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self parking is free at this property.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Check-out is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Regency Square Mall are also within 6 mi (10 km).

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient. Because of the forecasted snow storm I left 1 day early but could not cancel the second night fee because it was booked on Expedia. The staff was willing to cancel had I booked directly through the hotel. Unfortunately I used Expedia. In the future I will go direct
Stayed 2 nights in Jan 2025

2/10 Terrible

ruth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We’ve stayed here at least 8 or 9 times. Between here and the Hilton garden inn which is literally next door depending on the better deal. Never had to pay to park in their lot. Now not only is it $ 7 but we were charge for two days parking when we’ve actually stayed 18 hours! What a scam. Also “remodeling” removed the coffe table/ hassock that was in front of the sofa. This leaves you with no place to put your drink iPod etc. we pulled the fedk chair over. And put a book on it.really people. Ripping us off. Last time we’ll stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Darrius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great absolutely amazing
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Switched rooms twice. First two were not clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Breakfast was delicious. Will book again!
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.
Stayed 1 night in Dec 2024

8/10 Good

Louis Alberto Del

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was just fine and the staff was friendly. The only issue we had is the at the building was being remodeled.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

no cold water. Terrible stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jule

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The construction in the lobby was chaos on my arrival. I went back to my car and called the hotel to ask if I was at the correct location. The receptionist was very nice and my room was spacious and comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great stuff
Stayed 2 nights in Dec 2024

4/10 Poor

Juan

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was a mess and needed major updating.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!
Stayed 2 nights in Nov 2024

8/10 Good

DAVID

Stayed 1 night in Oct 2024

4/10 Poor

Gabrielle

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If the hotel is under construction where the elevator doesn’t work, water doesn’t work, nor does the TV, there needs to be a disclaimer.
Stayed 2 nights in Oct 2024

2/10 Terrible

Adrienne

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel sucked our hotel room was miserable no ac
Stayed 1 night in Nov 2024

8/10 Good

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. It is a bit dusty, but you can tell they are trying to keep it clean. Our room was comfortable. The staff is very attentive and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Einar Orn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one líft working for this big building, workers in the breakfast eating whit the guests and using the only lift, dirty and noice place we were not happy. Cleaning the rooms terrible and way to small bathroom and no lundary room and no safes.
Stayed 12 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property in under renovation. Ice machines were not operable. Only one elevator worked. Not clean as espected due to construction work. Will be nice once construction work is complete.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrin

Stayed 2 nights in Sep 2024