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Hilton Richmond Downtown

4.0 star property
Hotel with 3 restaurants, steps from Greater Richmond Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Richmond Downtown

Courtyard
Serves lunch, dinner, and happy hour
Lobby
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Gym
    Gym
  • Pet friendly
    Pet friendly
The price is AED 559
AED 659 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area | 47-inch LCD TV with cable channels, TV, pay movies

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area | 47-inch LCD TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Pool
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8.8 out of 10, Excellent, (1096)
The price is AED 555
AED 644 total
includes taxes & fees
15 Dec - 16 Dec
Omni Richmond Hotel

About the neighborhood

Map
501 E Broad St, Richmond, VA, 23219

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • Greater Richmond Convention Center - 2 min walk - 0.2 km
  • The National - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 12 min walk - 1.0 km
  • Altria Theater - 19 min walk - 1.6 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Hilton Richmond Downtown

Upscale hotel revitalized in 2021 and located near Greater Richmond Convention Center
Located close to Black History Museum and Altria Theater, Hilton Richmond Downtown provides a grocery/convenience store, a coffee shop/cafe, and a garden. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a living plant wall, and a vending machine
  • An elevator, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with designer toiletries and hair dryers
  • 47-inch HDTVs with streaming services and premium channels
  • Wardrobes/closets, mini fridges, and travel cribs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel crib

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (15000 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - June 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10 PM.

How much does it cost to stay at Hilton Richmond Downtown?

As of 24 November 2024, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on 30 November 2024 start from $176.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Downtown pet-friendly?

Yes, Hilton Richmond Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Richmond Downtown?

Valet parking is available for USD 41 per night.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Richmond Downtown?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Richmond Downtown located?

Located in Downtown Richmond, this hotel is within a 15-minute walk of Greater Richmond Convention Center and Black History Museum. Altria Theater and Edgar Allan Poe Museum are also within 1 mi (2 km). Richmond Main Street Station is 17 minutes by foot.

Hilton Richmond Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews" "
Rating 8 - Good. 235 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 50 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent front desk
Stayed 1 night in Nov 2024

2/10 Terrible

Christian, Frederick

Stayed 1 night in Oct 2024

10/10 Excellent

Lita, FAIRFAX STATION

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Renek

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to I95
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tierra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this incredible hotel, and I can't say enough about the amazing staff! From the moment I arrived, the valet went above and beyond to ensure a seamless experience. Their friendliness and efficiency set a positive tone for my stay. The front desk team was equally impressive, providing prompt service with a warm smile. They made check-in a breeze and were always ready to assist with any inquiries. A special shoutout to the housekeeper on the sixth floor! Their attention to detail and commitment to cleanliness made my room feel like a home away from home. It was clear that they took great pride in their work. Overall, the entire staff truly made my stay memorable. I highly recommend this hotel for anyone looking for exceptional service and a welcoming atmosphere
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a historic building. Close to the music venue we were visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Kaitlin

Business traveler
I stayed at this hotel during a festival. The first night the A/C broke and started making a constant clicking sound. When I called the front desk, there was no answer. When I went downstairs, the front desk offered to have the engineer come work on it. It was already close to 10pm, and I was staying alone. I didn't feel comfortable with this so they gave me another room but couldn't refund me the difference since I was changing from King to Double Queen room. After a long day and more long days ahead of me working at this festival, I opted to change rooms. The room I changed to had a window facing an abandoned block. The first night I was kept up by 2 homeless men fighting outside my window and the loud (but working) A/C unit that literally woke me up as I fell asleep. When I came back from a long day working the festival, I found that no one had even visited my room from housekeeping. The entire stay no one cleaned my room. Just not a good stay all around.
Stayed 3 nights in Sep 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James, Andover

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came nearly at 1 am. Gal at the desk treated me like it was 1pm and not 1am. Place is super safe and very nice. You don’t need to leave unless you have to. Good food, good folks and great amenities. Will stay again if I come back on business
Stayed 1 night in Sep 2024

8/10 Good

Pearlyne

Stayed 1 night in Aug 2024

8/10 Good

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 3 nights in Aug 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, cleanliness, friendly staff. Parking is valet only and at 40 dollars a day is not the best price wise. Pool was clean but empty due to it being super cold all day .
Stayed 1 night in Aug 2024

4/10 Poor

Antonino

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty sheets were not changed from previous occupant. Hair and crumbs were on the sheets when we pulled back the comforter. Was charged an incidental fee of $50 that I was told would be reimbursed but it never was.
Stayed 1 night in Aug 2024

10/10 Excellent

MaryAnn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and staff were friendly and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
When I arrived I was given a different type room than requested. After going to my room, I realized that it was not a handicapped room, which in all fairness I did not request. I did go back to the desk to request one, but if one was not available, I asked to be in room closer to the elevator-this request was denied due to full capacity. On the second night of my stay, the air in my room went out. I woke at about 11:30pm to a room that was almost 80 degrees. After two calls to the front desk, the maintenance associate arrived. I was informed that the drip pan was full, and after draining the drip pan, I was told that the unit was working. Approximately 20-25 minutes after the maintenance associate left, the AC unit began making a clicking noise followed by a noticeably loud buzzing noise. I called again for service-to which they responded quickly. I was informed that the unit was blowing cold air, but there was no explanation for the loud buzzing sound. Also, because the hotel was full I could not be moved to another room. I've stayed at other Hilton locations and this is the first time I've had a less than 5 star experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

2/10 Terrible

Darron

Stayed 3 nights in Aug 2024

4/10 Poor

Chiquita

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean
Very dirty carpets, and doors.
Stayed 2 nights in Aug 2024