Tommy was timely and very friendly and even assisted us with getting our bags inside the apartment. Overall the apartment was great. Few things that deducted one star:
- the listing was a bit misleading in regard to parking. Maybe it's a verbiage thing, but "parking available" led us to believe that the unit had a designated spot (even if it would've been an additional charge). Parking was not included/available, though we were directed to the City of RVA's parking
website by the hosts).
- we received communication about the parking situation 24 hours prior to our stay, therefore could not cancel without incurring a fee.
- the TV remote was not functional. We attempted to change the batteries but it still did not work. Not a big deal, we both downloaded the firetv app on our phones and worked around it
These did not deduct from the rating, but just an FYI to future renters:
- the bedroom is windowless. It provides a restful night's sleep, but we did not elect to hang out in the bedroom at all because of the lack of natural light.
- the location is in the middle of downtown/shockoe and Carytown. We prefer to walk around to sitesee but because this was smack in the middle of two neighborhoods where more action is, we had to Uber everywhere.