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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

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Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Pet friendly
  • Pool
  • Parking available
The current price is AED 528
AED 624 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Lobby

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 2,637 reviews
The price is AED 463
AED 538 total
includes taxes & fees
16 Mar - 17 Mar
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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden
Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception, and shopping on site. Be sure to enjoy breakfast and dinner along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A banquet hall, an elevator, and a gift shop
  • Luggage storage, outdoor furniture, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 225 rooms boast comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • E'terie Bar and Grill
  • Atrium

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference center (10000 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Richmond?

Self parking is available for USD 10.00 per night.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM–6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Check-out is at noon. Late check-out is available for USD 25.00.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond, and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

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Embassy Suites by Hilton Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Itarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect woulda definitely revisit
Stayed 2 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property itself needs to be updated and refreshed. The staff was wonderful and everyone was so friendly from the cleaning staff in the hallways checking in on us to the staff in the breakfast area. We were very pleased with the location and the staff made the stay pleasant.
Stayed 4 nights in Feb 2025

8/10 Good

Latasha

Liked: Cleanliness, staff & service, amenities
We had a decent stay our room was nice and spacious but the elevators kept going out and walking the stairs to the 8th floor was a lot.
Stayed 2 nights in Feb 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the welcome Happy Hour and the hot breakfast. The staff was friendly and helpful. The room was quiet and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Dec 2024

8/10 Good

Maureen

Liked: Staff & service
Room was fine, except the bathroom. All the door and wall hooks fell off; the shower floor didn’t drain for 20 minutes, and the sink didn’t have a stopper. But the breakfasts were abundant and healthy. Staff were all super nice and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Nice breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of children were running around with no supervision
Stayed 2 nights in Feb 2025

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Willetta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No heat in the room until the second day. I was promised blankets thag never came.
Stayed 2 nights in Feb 2025

4/10 Poor

Monica

Disliked: Staff & service
Booked a 2 queen bed. Said they only had a king. Was there with my 2 grown men sons I had to sleep on a roll away bed. So uncomfortably. Had fruit flies in the room.
Stayed 1 night in Feb 2025

6/10 Okay

Farkhad

Liked: Staff & service, property conditions & facilities
We was family of 4 it was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Alore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing everyone was very friendly loved the room and the bar restaurant food was delicious and the nightly reception was awesome would definitely stay here again
Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities are dated. Only 1 of 4 elevators were working and seemed run down, especially the elevator doors. We have stayed here for years, however, have realized Hilton needs to invest some dollars in updating and upgrading the property.
Stayed 1 night in Feb 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Taneka

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the embassy suite hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Good nice
Stayed 8 nights in Dec 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. Room was too warm and AC was not working for winter. Kids were running all through property unsupervised and hotel didn’t stop it. 2 of the 4 elevators didn’t work. Place wasn’t up to Embassy Suites standards. It’s a dump. When I called the front desk to complain, I was told that these conditions were listed on their website. It was not - she lied. Do not stay here!
Stayed 1 night in Mar 2025

6/10 Okay

bethanne

Liked: Cleanliness, staff & service
The heating/cooling system was broken and our rooms weren't below 78 degrees. Slept with the balcony door open. Bed was comfortable and clean
Stayed 2 nights in Jan 2025