You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at Best Western Refugio Inn. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
An outdoor pool
Free self parking
A 24-hour front desk, smoke-free premises, and a computer station
Multilingual staff and newspapers in the lobby
Room features
All guestrooms at Best Western Refugio Inn have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi.
More amenities include:
Bathrooms with free toiletries and hair dryers
Flat-screen TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast
Things to do
Fitness center
Outdoor pool
Family friendly
Microwave
Outdoor pool
Refrigerator
Conveniences
Newspapers in lobby
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Multilingual staff
Business services
Business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Assistive listening devices available
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Cable channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Refugio
Best Western Refugio Inn
Best Western Refugio Inn Hotel
Best Western Refugio Inn Refugio
Best Western Refugio Inn Hotel Refugio
Frequently asked questions
Does Best Western Refugio Inn have a pool?
Yes, this property has an outdoor pool.
Is Best Western Refugio Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Refugio Inn?
Self parking is free at this property.
What time is check-in at Best Western Refugio Inn?
Check-in begins at 3 PM.
What time is check-out at Best Western Refugio Inn?
Check-out is at 11 AM.
Where is Best Western Refugio Inn located?
Situated in Refugio, this hotel is within 1 mi (2 km) of Heritage Park and Refugio County Museum. Braman Winery and Lions City Park are also within 3 mi (5 km).
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Best Western Refugio Inn Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.
I was traveling all day so needed a clean, comfortable room for the night and this BW was great. Staff was friendly and helpful and the room was just what I was hoping for.
The hotel was very clean! Comfortable beds, it was my husband and myself plus 2 kids on a trip. The front desk staff were kind, the check in and out was very easy and convenient. Would stay agian if I was in the area.
Had a great stay.Came with the family to a Funeral Service.Alice was great.Thank you soooo much Alice for going above and beyond so we could have a great stay 🙏
This is a VERY clean hotel. Staff obviously pays attention to details.
Ormond
Stayed 1 night in Feb 2023
8/10 Good
Tameka
13 October 2024
Liked: Property conditions & facilities
The property is old but it was clean. The front desk clerk was not that happy to see guest lol. It’s so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from
watching her favorite tv show. But the hotel served its purpose of a one night stay. It’s a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so that’s that!
We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it!
Hotel is in great condition and well- maintained. Thank you!
The hotel was not bad, no service at the front, got pissed when I asked for extra towels. Overall not worth the money I spent but it is what it is.
Jaystin
Stayed 2 nights in May 2024
6/10 Okay
DAVID
29 May 2024
Liked: Staff & service, amenities
Property did not have an elevator to take your luggage up to the second floor had to carry them up the stairs.
DAVID
Stayed 3 nights in May 2024
2/10 Terrible
Shawn
19 September 2024
Liked: Cleanliness, staff & service
Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad
Shawn
Stayed 1 night in Sep 2024
2/10 Terrible
Yolanda
18 August 2022
Disliked: Staff & service, room comfort
They false advertised. I paid for a king nonsmoking. I arrived and found out they only had double queen rooms. I requested a refund immediately because I despise rooms with double beds
Yolanda
Stayed 1 night in Aug 2022
6/10 Okay
Mark
18 January 2023
Liked: Cleanliness, staff & service
I thought the stay was adequate and the staff accomodating. Room was clean and tidy.I did have some issue with the continental breakfast. Not up to par. I have never had breakfast sausage sitting in water
when served. Not good. and the coffeee was not drinkable.
Room layout odd. Too large for furnishings. Desk not positiond to work and watch TV. Room was so wide that sofa and bed oddly distant from TV. Felt like lots of wasted space in bathroom as well as bedroom area. Other brands have more efficient so more comfortable feeling.
I was super sad to pay$150 a night to stay here for my MIL funeral. The room was warm and we told lady at front desk and said pretty much, oh well. E we had to buy a fan from a store down the road. The ceiling in bathroom was stained and missing tiles in wall. There’s a bug trapped behind the beds that my daughter found because she was playing. It had roaches on it. Never again.
On our 7-day stay, the room was not cleaned, beds were not made, nor were fresh linens provided for 3 days in a row. I had to ask on the 4th day for the beds to be made and new towels to be provided. The key cards needed to be fixed on three days to open the door. The breakfast was mediocre and often was out of items. It would have been nice to have some fresh fruit available. The one day they served oranges, they were dried up and hard.
We were in Refugio for a funeral. Pastor requested a late checkout and it was granted by the night staff.. The next morning the front desk called being very rude about they don’t give late checkouts being extremely rude. Then my tv didn’t work and never got help with that.. the room was very dirty and dusty with a funky smell.. They treated US like we weren’t nothing. I’d like a refund and will never stay there again/. Not worth it