4/10 Poor
Russell
20 November 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great, and this is nothing against them as I'm sure they are limited in replacing or being able to fully control upkeep of the facility. Check in was great, and the night manager was helpful and friendly. All else was not as warming. My room was, while tidy and upkept, the condition was appalling. the walls in the bathroom were clearly water damaged, and there was water on the floor and I could not source it. I left the fan on and it slowly dried up but I only would wear shoes in there. The bed, even though it was a non smoking room, had countless burn holes in the sheets. I did not even open up the bed as I slept on top as I was worried what else was going on. I moved a trash can and there was a roach underneath that went behind the tv stand. The TV would turn on, but nothing would function or was available. The front door would not deadbolt and had only a chain, which is not piece of mind. The back slider was unlocked when I checked and the locking mechanism was very flimsy. I had to secure both with furniture just so I would have some limited comfort of security. I picked it as there was close food and gas, but I will pick a farther option for the chance of better conditions.
Russell
Stayed 1 night in Nov 2024