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InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG

Private beach, white sand, beach bar, kayaking
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Premium bedding, down comforters, Select Comfort beds, minibar
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
The current price is AED 480
AED 608 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 Bedroom, Sea View

View from room

Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Premium bedding, down comforters, Select Comfort beds, minibar

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
  • 100 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Beachfront (Pool)

Room, 1 Bedroom, Beachfront (Pool) | Premium bedding, down comforters, Select Comfort beds, minibar

Room, 1 Bedroom, Beachfront (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
  • 150 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible Bathtub, Sea View (Accessible Bathtub)

View from room

Club Room, 1 King Bed, Accessible Bathtub, Sea View (Accessible Bathtub)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Balcony

Club Suite, 1 Bedroom, Accessible Bathtub, Balcony | Living room | 50-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom, Accessible Bathtub, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Accessible Bathtub, Sea View (Accessible Bathtub)

View from room

Club Room, 2 Twin Beds, Accessible Bathtub, Sea View (Accessible Bathtub)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom, Non Smoking, Sea View (Seafront)

Room amenity

Room, 1 Bedroom, Non Smoking, Sea View (Seafront)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Seafront)

Room amenity

Room, 1 Bedroom (Seafront)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Sea View

View from room

Classic Room, 2 Twin Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Terrace, Sea View

View from room

Classic Room, 1 King Bed, Terrace, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Terrace, Sea View

View from room

Classic Room, 2 Twin Beds, Terrace, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Premium bedding, down comforters, Select Comfort beds, minibar

Classic Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Sea View

View from room

Classic Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Sea View (Panoramic)

View from room

Classic Room, 2 Twin Beds, Sea View (Panoramic)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, Sea View

View from room

Classic Room, 1 King Bed, Accessible Bathtub, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Sea View (Panoramic)

View from room

Classic Room, 1 King Bed, Sea View (Panoramic)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed, Sea View (Panoramic)

Presidential Suite, 1 Twin Bed, Sea View (Panoramic) | Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 1 Twin Bed, Sea View (Panoramic)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Sea View (Accessible Bathtub)

Premium bedding, down comforters, Select Comfort beds, minibar

Club Suite, 1 Bedroom, Accessible Bathtub, Sea View (Accessible Bathtub)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Mina Al Arab, Ras Al Khaimah, 0

What's nearby

  • Al Hamra Mall - 9 min drive
  • Al Hamra Marina and Yacht Club - 11 min drive
  • Al Hamra Golf Club - 11 min drive
  • National Museum of Ras al Khaimah - 17 min drive
  • Al Manar Mall - 19 min drive

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 32 min drive

Restaurants

  • ‪Lagoon Stop - ‬5 min drive
  • ‪Glug Coffee House - ‬4 min drive
  • ‪مقهى شط الاسكندريه - ‬9 min drive
  • ‪Shrimps Pot - ‬3 min drive
  • ‪The Muse Cafe - ‬4 min drive

About this property

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG

Luxury eco-certified hotel near Al Hamra Mall
Located close to Al Hamra Marina and Yacht Club and Al Hamra Golf Club, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and kayaking. Treat yourself to a body treatment, a deep-tissue massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Turkish cuisine. Enjoy the 24-hour health club, as well as activities like parasailing. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a gift shop
  • 10 meeting rooms, concierge services, and ATM/banking services
Room features
All 351 individually furnished rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with deep soaking tubs and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 125 for adults and AED 62.5 for children
  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Levant and Nar
  • NoHo Bar & Grill
  • Amarbar
  • ShaSha
  • Saffar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboards on site
  • Parasailing
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (462 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 62.5 for children
  • Rollaway bed fee: AED 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Intercontinental Resort SPA
InterContinental Ras Al Khaimah Resort Spa an IHG Hotel

Frequently asked questions

Does InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

Is InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG?

Check-out is at noon.

Where is InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG located?

Nestled on the beach, this Mina Al Arab hotel is within 6 mi (10 km) of Al Hamra Mall, Al Hamra Marina and Yacht Club, and Al Hamra Golf Club. National Museum of Ras al Khaimah and Al Manar Mall are also within 16 mi (25 km).

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InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 45 reviews
Rating 8 - Good. 8 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kadejeh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quite holiday nice to relax
Stayed 1 night in Dec 2024

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely four nights spent in the hotel. Staff are super friendly and helpful and the set up was ideal for our desire to chill for a few days. The only caveat we would mention was the unfortunate noise from construction alongside the hotel, but that is the price you sometimes have to accept in a state expanding at the pace of Dubai. This was our second visit and I would have no problems returning. Great for families too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
the views of ocean and pool is amazing from the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Matvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than construction noise, everything else was perfect. It’s not the hotel fault though….
Stayed 1 night in Jan 2025

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality and better place to escape from crowd
Stayed 1 night in Jul 2024

8/10 Good

Meshal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. It is highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend away on the beach, good choice of restaurants
Stayed 2 nights in Feb 2024

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, stayed in the villa great food, beach and staff are exceptional.
Stayed 3 nights in Feb 2024

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

4/10 Poor

jenan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- dust room - unhelpful staff - services are not worth the money - Overcrowded beach
Stayed 1 night in Aug 2024

8/10 Good

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in RAK
Very nice hotel opened less than 1 yr ago. Nicely decorated. Rooms are elegant as well. Staff was very helpful
Stayed 1 night in Dec 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
It is rare for a hotel to be almost perfect, at least for us. From arriving we were warmly greeted, the room had a huge terrace and we were allowed to check in early which brilliant. Pool was so warm like a bath, lots of nice sun beds and swings and swinging baskets for relaxing and photos. Beach beautiful white sand, staff so nice, breakfast yummy!! I can only say room service was disappointing and could be improved but the restaurant food was amazing. Of course there is the construction next door which is loud and dusty, and the other guests were not all the best to be around, but I was really surprised and happy to stay at the RAK intercontinental.
Stayed 2 nights in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I were visiting the Intercontinental and both of us were overwhelmed. Incomparable service, super delicious food in every of the various restaurants and the quality of the whole hotel complex is incredible. I am not the person to visit a hotel twice but here I would definitely make an exception. We’re from Dubai/Switzerland and will choose the Intercontinental when visiting Ras Al Khaimah again.
Stayed 3 nights in Mar 2022

4/10 Poor

edery

Disliked: Cleanliness, staff & service
Staff is unfriendly , place is not clean , food not good and super expensive
Stayed 2 nights in Jul 2023

4/10 Poor

Laama

After 3 o’clock and the room was not ready
Stayed 1 night in Sep 2022

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it, almost ….
Roomboy Sudi, I never had so friendly service! Even Margret, Fred or Ali very friendly staff. They made my stay almost to a perfect holidaytrip One bad point: breakfast. I used only one time, it is very bad. I paid a lot of money and when I arrived breakfast area they want give me a table on the corridor. Area was overcrowded. I really couldn’t. believe and was disappointed Food was bad quality. Even I paid, I didn’t go a second time. Very pity for a 5 star hotel.
Stayed 5 nights in Feb 2023

8/10 Good

Ali Iqtedar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property, Staff - but could do a little be
stayed from 22 - 24 July as a staycation taking the Club Access room. The Amazing Staff: Jessica, Shanu and Saurav at Club Lounge were superb. Qattan at Levant & Nar was super helpful and courteous. Room: Great size - nicely decorated overlooking the sea. Kids & Teens Club: Absolutely amazing! Ambiance: Very family and child friendly. Breakfast & Club House food: The breakfast came with a lot of options at Saffar, enjoyed it. Club house high tea was excellent, the cocktails were all right. The negatives: 1. I was double charged - I paid the hotel website and then my card was fully charged at the property at 2 am in the night. Luckily saw the sms and took an inconvenient 10 mins to resolve it. On that note - the amount held on my card for security deposit is still pending to be returned and I do hope that resolves without me having to follow up. 2. Room service: Took longer than desired. Twice we requested for milk for our little daughter that literally did not come. 3. Sha Sha: Nicely designed restaurant pool bar. It took them over 35 minutes to get me a salad to the point I cancelled it, as my family had finished and jumped in the pool already. Unacceptable. Summary: its a great hotel, the staff is pleasant and very hospitable. There are a few service challenges as narrated above which I sincerely hope they improve on as had those episodes not happened, this review would have been a 5 out of 5.
Stayed 2 nights in Jul 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dirk

Stayed 1 night in Sep 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Vyomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024