20-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Living room
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 4 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Hot Poring
Hot Spring Poring
Poring Hot
Sutera Sanctuary Lodges Poring Hot Springs Ranau
Poring Hot Spring House Ranau
Poring Hot Spring Ranau
Poring Spring
Sutera Sanctuary Lodges Poring Hot Springs
Sutera Sanctuary Poring Hot Springs Ranau
Sutera Sanctuary Poring Hot Springs
Sutera ctuary Poring Hot Spri
Sutera Sanctuary Lodges at Poring Hot Springs Ranau
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau
Frequently asked questions
Does Sutera Sanctuary Lodges at Poring Hot Springs have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Sutera Sanctuary Lodges at Poring Hot Springs?
As of 11 April 2025, prices found for a 1-night stay for 2 adults at Sutera Sanctuary Lodges at Poring Hot Springs on 21 April 2025 start from $94.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sutera Sanctuary Lodges at Poring Hot Springs pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sutera Sanctuary Lodges at Poring Hot Springs?
This guest house doesn't offer parking.
What time is check-in at Sutera Sanctuary Lodges at Poring Hot Springs?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Sutera Sanctuary Lodges at Poring Hot Springs?
Check-out is at noon.
Where is Sutera Sanctuary Lodges at Poring Hot Springs located?
Situated in the mountains, this guesthouse is within a 15-minute walk of Poring Hot Spring and Viviane Rafflesia Garden. Kokob Rafflesia Conservation Garden is 10.5 mi (16.8 km) away.
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Sutera Sanctuary Lodges at Poring Hot Springs Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Man Hei
Stayed 1 night in Jan 2020
6/10 Okay
Francis J
31 January 2020
Liked: Cleanliness, room comfort
Nice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Francis J
Stayed 3 nights in Jan 2020
4/10 Poor
Verified traveler
22 December 2019
Disliked: Room comfort
Room not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators???
And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient.
The location at Poring Hot springs is absolutely spectacular
Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.
Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here.
It was a wonderful experience for our family. The service was great & breakfast was nice too. The villa is of good size & very welcoming. Thank you for giving us a memorable stay!