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La Palma Polo Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Palma Polo Hotel

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Interior
Interior entrance
Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Housekeeping
The price is AED 610
AED 684 total
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, Garden View, Ground Floor

Highlights

Patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Royal Suite, Garden View, Ground Floor

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Garden View, Garden Area

Highlights

Yard
Patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Quito Airport, an IHG Hotel

Pool
Hot Tub
Spa
Free airport shuttle
9.2 out of 10, Wonderful, (824)
The price is AED 452
AED 502 total
includes taxes & fees
2 Feb - 3 Feb
Holiday Inn Quito Airport, an IHG Hotel

About the neighborhood

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179

What's nearby

  • Atahualpa Olympic Stadium - 32 min drive
  • Parque La Carolina - 32 min drive
  • Foch Square - 32 min drive
  • Quicentro Shopping - 33 min drive
  • Parque Bicentenario - 35 min drive

Getting around

  • La Alameda Station - 34 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪Amazonia Café - ‬27 min drive
  • ‪TGI Fridays - ‬27 min drive
  • ‪Juan Valdez Café - ‬27 min drive
  • ‪CasaRES Steak House - ‬27 min drive
  • ‪Guacamole Grill - ‬27 min drive

About this property

La Palma Polo Hotel

Upscale family-friendly hotel
You can look forward to free continental breakfast, a poolside bar, and a terrace at La Palma Polo Hotel. Indulge in a massage at LUM, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • 2 outdoor tennis courts, airport pick-up service (surcharge), and express check-out
  • Express check-in, wedding services, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and heated floors, as well as thoughtful touches like pillow menus and separate dining areas.
Other amenities include:
  • Highchairs and cribs/infant beds
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, patios, and heated floors

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Horse riding/rentals
  • Pilates classes
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Dining table
  • Free children's club
  • Free supervised childcare
  • Highchair
  • Kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (301 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free local calls
  • Free newspapers
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

Frequently asked questions

Does La Palma Polo Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is La Palma Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Palma Polo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at La Palma Polo Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at La Palma Polo Hotel?

Check-out is at noon.

Does La Palma Polo Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 20 per vehicle applies.

Where is La Palma Polo Hotel located?

Set in Puembo, this family-friendly hotel is within 12 mi (20 km) of Ilaló, Scala Shopping Mall, and Paseo San Francisco. Cumbaya Park and University of San Francisco Quito Campus are also within 12 mi (20 km).

La Palma Polo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 170 reviews" "
Rating 8 - Good. 25 out of 170 reviews" "
Rating 6 - Okay. 4 out of 170 reviews" "
Rating 4 - Poor. 2 out of 170 reviews" "
Rating 2 - Terrible. 7 out of 170 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Miao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg - stunning!
Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Edenic Gem!!
Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible experience
Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica, Lake Tapps

Stayed 1 night in Oct 2023

2/10 Terrible

Roberto

Traveled with partner
Disliked: Staff & service
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Daniel, DPO AA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Traveled with family
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Stayed 1 night in May 2023

10/10 Excellent

ROY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
Stayed 2 nights in May 2023

10/10 Excellent

Andres

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2023

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Stayed 1 night in Mar 2023