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Plaza Camelinas Hotel

3.5 star property
Colonial hotel with a full-service spa and free valet parking

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Photo gallery for Plaza Camelinas Hotel

Outdoor pool
Interior entrance
Outdoor pool
Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Laundry
The current price is AED 224
AED 267 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, (1177)
The price is AED 182
AED 218 total
includes taxes & fees
25 Mar - 26 Mar
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About the neighborhood

Map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170

What's nearby

  • Plaza Galerias Shopping Center - 7 min walk
  • Plaza Santa Maria Bullring - 12 min walk
  • Autonomous University of Querétaro - 3 min drive
  • Josefa Ortiz de Domínguez Auditorium - 4 min drive
  • Aqueduct of Santiago de Querétaro - 4 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Chili's - ‬7 min walk
  • ‪Sanborns - ‬9 min walk
  • ‪Sushi Roll - ‬6 min walk
  • ‪Nutrisa - ‬7 min walk

About this property

Plaza Camelinas Hotel

Family-friendly hotel near Aqueduct of Santiago de Querétaro
You can look forward to a terrace, a garden, and a playground at Plaza Camelinas Hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant, Acuarelas, offers breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), smoke-free premises, and a TV in the lobby
  • Luggage storage, wedding services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 182 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and hair dryers
  • TVs with cable channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: MXN 184-260 for adults and MXN 130-130 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Acuarelas

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults, and MXN 130 to 130 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Frequently asked questions

Does Plaza Camelinas Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Plaza Camelinas Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Plaza Camelinas Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Plaza Camelinas Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Plaza Camelinas Hotel?

Check-out is at noon.

Where is Plaza Camelinas Hotel located?

Located in the center of Querétaro, this family-friendly hotel is within a 15-minute walk of Plaza Galerias Shopping Center and Plaza Santa Maria Bullring. HILVANA Shoe & Fashion Outlet and Autonomous University of Querétaro are also within 1 mi (2 km).

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Plaza Camelinas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

A nice clean property with a pool and restraunt
Stayed 2 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Sep 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice !
Stayed 1 night in Jun 2024

10/10 Excellent

Severiano

Liked: Cleanliness, staff & service
Super
Stayed 1 night in Dec 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025

6/10 Okay

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not very hospitable
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario Francisco

Liked: Cleanliness, amenities
Every thing
Stayed 2 nights in Sep 2024

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not very attentive
Stayed 2 nights in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Property would be rated higher if not for a handicap ramp that is not clearly marked creating a trip hazard. While wearing flip flops, I ended up with a black and blue big toe. Secondly, there was confusion whether a breakfast buffet was included.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Ok

2/10 Terrible

eunjung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are from USA. This place is different from the pictures on the website, and only the lobby is clean. Room was not cleaned properly, and there was a pervasive foul odor emanating from the bathroom.
Stayed 3 nights in Jul 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Stayed 2 nights in Jul 2024

4/10 Poor

Maria de la Luz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hotel el lugar está ubicado en un buen lugar fácil para poder trasladarse a todas partes
Stayed 4 nights in Jan 2025

10/10 Excellent

Aldo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PALOMA AYALA

Disliked: Property conditions & facilities
No me gustooo
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Feb 2025

2/10 Terrible

ISABEL

Disliked: Amenities, property conditions & facilities
PASE DOS PESIMAS NOCHES, NO FUNCIONABA EL AC, DOS TECNICOS ATENDIERON EL REPORTE, PERO NUNCA FUNCIONO, LA SOLUCIÓN DESPUES DE MEDIA NOCHE FUE MANDARME UN ABANICO, PERO NO FUE SUFICIENTE
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Feb 2025

10/10 Excellent

America

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien en general, limpieza, servicio, en especial el servicio del restaurante me encantó, todo bien. Una vez solicité nos puedan limpiar unas sillas y una mesa en la terraza y aunque me dijeron que enviarían a alguien, nunca lo hicieron, ese fue un detalle negativo.
Stayed 2 nights in Jan 2025

10/10 Excellent

JUAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 2 nights in Jan 2025