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Hotel Mamá Carlota

3.5 star property
Unwind in style with rejuvenating spa treatments and thoughtful amenities at your fingertips.

Choose dates to view prices

Photo gallery for Hotel Mamá Carlota

Property entrance
Signature Double Room, 1 Queen Bed, Non Smoking | Room amenity
Blackout drapes, soundproofing, iron/ironing board
Terrace/patio
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AED 141
AED 169 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 Queen Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (1160)
The price is AED 196
AED 234 total
includes taxes & fees
10 Feb - 11 Feb
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About the neighborhood

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 5 min walk
  • Alameda Hidalgo Park - 17 min walk
  • Aqueduct of Santiago de Querétaro - 3 min drive
  • Plaza Santa Maria Bullring - 5 min drive
  • Corregidora Stadium - 6 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

Hotel near Alameda Hidalgo Park
Located close to Zenea Garden and San Francisco Temple, Hotel Mamá Carlota provides a terrace and a library. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, concierge services, and a front-desk safe
  • Wedding services, luggage storage, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Mamá Carlota include amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 43-inch Smart TVs with Netflix, streaming services, and premium channels
  • Balconies or patios, free infant beds, and ceiling fans

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Is Hotel Mamá Carlota pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mamá Carlota?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Mamá Carlota?

Check-out is at 11:00 AM.

Where is Hotel Mamá Carlota located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Zenea Garden and San Francisco Temple. Alameda Hidalgo Park and Santa Rosa de Viterbo Temple are also within 1 mi (2 km).

Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 310 reviews
Rating 8 - Good. 78 out of 310 reviews
Rating 6 - Okay. 26 out of 310 reviews
Rating 4 - Poor. 8 out of 310 reviews
Rating 2 - Terrible. 13 out of 310 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mayrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homie vibe, if you’re looking for something chill, cheap, and not so noisy this right here is the way to go. You can go walking to the shops, plazas and more. Only downside was that the parking is a bit far, but other than that it was good.
Stayed 2 nights in Jan 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service
For the price of our room was very uncomfortable room. Not enough furniture to put our staff, no closet you need to require the iron, no tissue in the bathroom. The location very very inconvenient to unloaded our luggage. The place itself was nice, but the patio got a very uncomfortably chairs and no place to put your drink while you relax. The only good thing was a very delicious breakfast and was free.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice choice 💕
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in downtown Queretaro
Stayed 5 nights in Nov 2024

8/10 Good

Christina

Stayed 4 nights in Oct 2024

10/10 Excellent

Martha Angelica Del Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but cute...would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Frida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente para caminar y visitar Querétaro. El personal es muy amable, las habitaciones limpias y con lo necesario para una estancia agradable.
Stayed 1 night in Oct 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2024

6/10 Okay

Deyanira

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy lindo el hotel, lo único triste es el desayuno:(
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, eco friendly. We arrived late and it wasn’t a problem. Sweet breakfast area too.
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humberto was a wonderfu helpful person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel pequeño pero con lo necesario para funcionar perfectamente y sin problemas. La habitación cómoda y de muy buen tamaño al igual que el baño. Excelente ubicación, el estacionamiento a dos cuadras antes de llegar al hotel sobre la misma calle, lo volveré a utilizar sin dudas.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel with courtyard in a great location with very friendly staff. Large room with sitting area. What would have made it better, more selection at breakfast although it is a plus that breakfast is provided. Also as a boutique hotel newer looking towels could only help its image. I have already recommended this hotel and will stay there again. It’s a little gem!!
Stayed 5 nights in Sep 2024

6/10 Okay

Melanie

Liked: Staff & service
Great location. Did not like that the door locks were like house locks that you lock from the inside. The chain lock was broken. New towels and wash clothes needed...they were worn and dingy. The staff was amazing although no one spoke English.
Stayed 4 nights in Aug 2024

6/10 Okay

Angelica, Watsonville

Liked: Staff & service, amenities, property conditions & facilities
The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Incredible stay. Very secure and great location.
Stayed 3 nights in May 2024

2/10 Terrible

yolanda

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night here!!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024