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Sofitel Queenstown Hotel & Spa

5.0 star property
Indulge your senses with world-class spa treatments and international flavors. Explore the beauty of Queenstown City Centre by bike or take in stunning views from nearby Skyline.

Choose dates to view prices

Photo gallery for Sofitel Queenstown Hotel & Spa

Front of property
Tapas bar
Tapas bar
Exterior
Separate tub and shower, jetted tub, rainfall showerhead

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Bar
The current price is AED 918
AED 1,055 total
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds, Balcony

Superior Double Room, 2 Double Beds, Balcony | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Bar (on property)

QT Queenstown

  • Pool
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, (920)
The price is AED 918
AED 1,056 total
includes taxes & fees
5 Mar - 6 Mar
QT Queenstown

About the neighborhood

Map
8 Duke Street, Queenstown, 9300

What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 km
  • Queenstown Mall - 4 min walk - 0.4 km
  • Kiwi and Birdlife Park - 5 min walk - 0.5 km
  • Queenstown Gardens - 6 min walk - 0.6 km
  • Skyline Queenstown - 6 min walk - 0.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬2 min walk
  • ‪Red Rock Bar Cafe - ‬2 min walk

About this property

Sofitel Queenstown Hotel & Spa

Luxury eco-certified hotel near Skyline Queenstown
Consider a stay at Sofitel Queenstown Hotel & Spa and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Treat yourself to a hot stone massage, a body scrub, or a manicure/pedicure at So SPA, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an elevator, and a 24-hour front desk
  • Meeting rooms, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 82 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and rainfall showers
  • 32-inch LCD TVs with satellite channels and DVD players
  • Balconies, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 42 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Left Bank Cafe/Bistro
  • 1789 Wine & Jazz Lounge

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (3003 square feet)
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Pay movies
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • Rollaway bed fee: NZD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Is Sofitel Queenstown Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Queenstown Hotel & Spa?

Valet parking is available for NZD 50 per day.

What time is check-in at Sofitel Queenstown Hotel & Spa?

Check-in begins at 2 PM.

What time is check-out at Sofitel Queenstown Hotel & Spa?

Check-out is at 11 AM.

Where is Sofitel Queenstown Hotel & Spa located?

Located in Queenstown City Centre, this luxury hotel is within a 10-minute walk of Toi o Tahuna and Skyline Queenstown. Fear Factory Queenstown and Skycity Queenstown Casino are just steps away.

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Sofitel Queenstown Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 536 out of 687 reviews
Rating 8 - Good. 110 out of 687 reviews
Rating 6 - Okay. 22 out of 687 reviews
Rating 4 - Poor. 7 out of 687 reviews
Rating 2 - Terrible. 12 out of 687 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Warm and friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Piano playing and helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Babette

Liked: Property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very nice rooms. Nice vibe.
Stayed 4 nights in Dec 2024

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at the heart of Queenstown. Very convenient. It provides all basic needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!
Stayed 4 nights in Jun 2024

10/10 Excellent

Babette

Fabulous
Stayed 5 nights in Dec 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxurious hotel in the heart of Queenstown. Came here as a little treat to myself while away on business and was delighted with every aspect.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all ammenities
Stayed 9 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to all amenities. All staff friendly and extremely helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff. Excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was absolutely beautiful!
Stayed 4 nights in Mar 2023

10/10 Excellent

Jacquelyn E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a great area, provided a very clean room, and gave us a great breakfast.
Stayed 2 nights in Feb 2023

8/10 Good

Mohammed

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great position and service. Only drawback was the age of the rooms
Stayed 5 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, friendly staff
Stayed 5 nights in Dec 2022

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very luxurious 😊
Stayed 2 nights in Feb 2023

4/10 Poor

cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need update
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucy

It is in the heart of the city. The room is big. Facilities are great.
Stayed 6 nights in May 2024

10/10 Excellent

Gihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
Stayed 1 night in Jan 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in Dec 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property, great location, amazing service and staff - highly recommend and will be back! 5 STARS!!
Stayed 3 nights in Aug 2023