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Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury hotel with 2 hot tubs and a fitness center

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Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Golf
Breakfast, lunch and dinner served
View from room
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
The current price is AED 656
AED 755 total
includes taxes & fees
1 May - 2 May

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
10-18 Brunswick Street, Queenstown, 9348

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Queenstown Mall - 9 min walk - 0.8 km
  • Kiwi and Birdlife Park - 9 min walk - 0.8 km
  • Skyline Queenstown - 11 min walk - 0.9 km
  • Queenstown Gardens - 17 min walk - 1.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury eco-certified hotel located in Queenstown City Centre
A garden, a library, and dry cleaning/laundry services are just a few of the amenities provided at Hotel St Moritz, Queenstown - MGallery. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the 2 hot tubs. The on-site restaurant, Lombardi Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 142 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Is Hotel St Moritz, Queenstown - MGallery pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel St Moritz, Queenstown - MGallery?

Self parking is available for NZD 40 per night.

What time is check-in at Hotel St Moritz, Queenstown - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel St Moritz, Queenstown - MGallery?

Check-out is at 11 AM.

Where is Hotel St Moritz, Queenstown - MGallery located?

This family-friendly Queenstown hotel is located near the airport, within a 5-minute walk of Lake Wakatipu, Steamer Wharf, and SKYCITY Wharf Casino. Underwater Observatory and CaddyShack City Mini Golf are also within 10 minutes.

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Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1034 reviews
Rating 8 - Good. 273 out of 1034 reviews
Rating 6 - Okay. 75 out of 1034 reviews
Rating 4 - Poor. 31 out of 1034 reviews
Rating 2 - Terrible. 5 out of 1034 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and is in walking distance of the main shopping & dining of Queenstown. The staff is wonderful and was very helpful with a tv glitch in our room and with parking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay! Everyone was friendly, the room was spacious, the vibes were good.
Stayed 2 nights in Feb 2025

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel in the perfect location will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Location and staff were great. Building/roadworks and road outside made it hard to access sometimes
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A good location close to the Queenstown action but far enough away to provide some quiet
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Nice hotel and a good location. We only stayed one night, however the room was a bit dusty and set off my allergies, so we could tell it had not been cleaned properly. Overall, a decent hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Liked: Amenities
Great location, beautiful hotel with a great view to the lake …the bar and restaurant has a terrace with a bread taking and the food is amazing. The hotel staff is adorable friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Pauline was so kind and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Staff super friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time staying here and we absolutely love it Special shout out to maddie at the front desk who went above and beyond for us during our stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Amacing place
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 3 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation conveniently located right where you need to be for all things Queenstown has to offer. If you travel here during summer be aware the hotel was built a while back when they prioritized heating over a/c so their is no a/c. The room we stayed in on the 2nd floor sat at 24.4°C for the most part. They do provide effective fans to help cool things. The staff is wonderful and just a short walk to restaurants, shopping, and attractions.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location but still quiet. Short walk into town. Property is aging but has a very chalet feel.
Stayed 5 nights in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, spacious rooms. Had renovations when we stayed so view was obstructed but we were told prior to arriving.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Amazing service and beautiful hotel .
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location beautifully comfortable rooms
Stayed 3 nights in Sep 2022

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Hotel had maintenance and room was located under the restaurant.
Stayed 6 nights in Oct 2024

10/10 Excellent

Amarjit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Maryanne Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay

8/10 Good

Deepthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights and I asked the room to be cleaned one of those days. The room was cleaned but not replenished the soap and other basics. Air condition is set to a higher temperature than my preference not able to adjust.
Stayed 3 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel St. Moritz. However we had booked and paid more for a lake view room and our room was on the 3rd floor facing the lake but could only see about 1/3rd of the lake as the building in front blocked out the rest. I’m sure the view was better on the higher floors. The room was great and we loved our stay but was disappointed in the obstructed view.
Stayed 4 nights in Jan 2025