Take advantage of laundry facilities, a bar, and a restaurant at Empire Hotel Queenstown. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Secured bicycle storage, a billiards/pool table, and a TV in the lobby
Coffee/tea in the lobby and 1 meeting room
Room features
All guestrooms at Empire Hotel Queenstown offer amenities such as free WiFi.
Extra conveniences in all rooms include:
Showers and free toiletries
Heating and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant
1 bar
Coffee/tea in common area(s)
Things to do
Bike parking
Bike repair services
Bike storage
Billiards/pool table
Hiking/biking trails
Mountain biking
Family friendly
Laundry facilities
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Business services
Meeting room
Accessibility
This property does not have elevators
More
Communal living room
Designated smoking areas
Shared microwave
Shared refrigerator
TV in lobby
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Shower
Towels
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property will be renovating from February 1 2025 to February 8 2025 (completion date subject to change). The following areas are affected:
Guestrooms
During renovations, the inn will make every effort to minimize noise and disturbance.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown
Frequently asked questions
Is Empire Hotel Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empire Hotel Queenstown?
Self parking is free at this property.
What time is check-in at Empire Hotel Queenstown?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Empire Hotel Queenstown?
Check-out is at 10 AM.
Where is Empire Hotel Queenstown located?
Situated in Queenstown, this inn is steps from The Paragon Theatre, West Coast Wilderness Railway, and Miners Siding. Queenstown Library and Queenstown Galley Museum are just steps away.
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Empire Hotel Queenstown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a heritage property beautiful wood throughout
The staircase is exceptional parting at the top intp two directions
Huge dining room
Wonderful location in this unique town
The bedroom we giot was small but the bathroom was new and all in all comfortable
The best old hotel we have stayed in. Grand old hotel in mint condition. We could only stay one night due to our time table but would have liked a
longer stay. Highly recommend.
The staff at the Hotel were thoroughly entertaining and I inclusive of anyone who walked in be they a local regular or tourist. They were all just amazing
Some reviews made me apprehensive. Our stay was great. Room spotless and quiet, en suite more than adequate, water pressure fabulous!!! Dinner menu more than adequate - apparently new cook/chef? Continental breakfast fine. All staff delightful. Would definitely stay again. Excellent value for the very reasonable tariff.
Not just a pub, my stay here exceeded my expectations.
Kim
Stayed 1 night in Dec 2023
6/10 Okay
Karoly
10 December 2023
Liked: Staff & service
Disliked: Amenities
Friendly and helpful staff.
Karoly
Stayed 2 nights in Dec 2023
6/10 Okay
Ernest
1 May 2024
Liked: Cleanliness, staff & service
over priced for a very basic room
Ernest
Stayed 1 night in Apr 2024
6/10 Okay
Verified traveler
6 October 2024
Liked: Cleanliness, staff & service, room comfort
Nice but could be better
The bathroom, although outside the room, was new and recently renovated, very clean and very comfortable. However, the room was old, with a very soft bed, bad pillows and a cramped room with little furniture. The window kept banging because of the wind, which woke us up several times during the night. Breakfast was free but it was very poor, basically it only had bread, milk and coffee.