There are few places on the Isle Sheppey, the place of my birth, that to my mind would not be the perfect place to visit Hart Ferry being one of the few exceptions. Until now Queenborough would not be my first choice as a place to stay, but the Queen Phillippa changed my perception. Yes, there was confusion regarding whether payment in full or part when I first arrived. That is possibly down to my not fully understanding the Expedia booking system.
The room allocated was sparkling clean and while the view was not outstanding (the site of a rusting barge in a tidal creek when the tide was out, was not the most alluring, but probably better that what guests had. But the room was clean, tidy, functional, the bed was comfortable and everything was sparklingly clean! I would have proferred a more comfortable pair of pillows, but that is a matter of personal taste. I could not sit at the desk with my knees under the table because of its design (the table not my knees!). The restaurant fare was not haute cuisine, but neither was it unacceptable. The steak I had on the first evening was cooked to perfection and almost melted in the mouth, The choice of a large or a small cooked breakfast was perfect (with the option of removing items that were not to one's taste).
My one complaint is that guests of a larger size (big rather than tall) risk being trapped either entering or exiting the shower due to restricted access offered by the sliding door in my room.