Sunscape Coco Punta Cana - All Inclusive

4.0 star property
On beach with 6 outdoor pools, near Bavaro Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sunscape Coco Punta Cana - All Inclusive

Children's activities
10 bars/lounges, 3 beach bars, swim-up bar, poolside bar
Lobby sitting area
6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
14 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • All inclusive
  • Laundry
The price is AED 1,680
AED 1,680 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 36 of 36 rooms

ROH-Deal of the Day

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sun Club Junior Suite Pool Access King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Sofa bed - queen
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool Access- Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 2 Double Beds

Sun Club Jr. Suite Pool Access- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Swim out King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Day bed
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Day bed
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Day bed
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Day bed
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cabeza de Toro Beach - 8 min walk
  • Catalonia Caribe Golf Club - 3 min drive
  • Downtown Punta Cana - 10 min drive
  • Coco Bongo Punta Cana - 10 min drive
  • Bavaro Beach - 27 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬14 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Coral Sea Food - ‬19 min drive
  • ‪Yuca - ‬4 min drive
  • ‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Upscale all-inclusive property refurbished in 2023 and located near Cabeza de Toro Beach
Take advantage of a free breakfast buffet, free water park access, and a nightclub at Sunscape Coco Punta Cana - All Inclusive. With a white sand beach, 3 beach bars, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a body scrub, or a deep-tissue massage at Spa by Pevonia, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the gym; Sunscape Coco Punta Cana - All Inclusive also has a swim-up bar, a poolside bar, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An electric car charging station, babysitting (surcharge), and an elevator
  • A 24-hour front desk, ATM/banking services, and beach towels
  • Guest reviews give top marks for the helpful staff
Room features
All 1055 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Balconies or patios, recycling, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 14 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 10 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Tiki Tako
  • Tierra
  • Da Mario

Things to do

  • 6 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3411 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Sunscape Coco Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Coco Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Sunscape Coco Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Coco Punta Cana - All Inclusive?

Yes, the property is all-inclusive. Activities include soccer, volleyball, aerobics classes, and more.

Where is Sunscape Coco Punta Cana - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 10-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 mi (10 km).

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 67 out of 161 reviews" "
Rating 8 - Good. 31 out of 161 reviews" "
Rating 6 - Okay. 28 out of 161 reviews" "
Rating 4 - Poor. 12 out of 161 reviews" "
Rating 2 - Terrible. 23 out of 161 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was fun, great activities, and areas to chill. It was a little difficult to get reservations for some restaurants.
Stayed 7 nights in Dec 2024

4/10 Poor

diego

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think room it was 10115 , there was loud music for 36 hours behin the wall. The beach and water is fullnof plastic
Stayed 5 nights in Dec 2024

6/10 Okay

Jesse Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely stunning. Loved how they did the different restaurants and how there were so many pools.
Stayed 14 nights in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Jean, Muskego

Traveled with partner
Disliked: Staff & service
Our room had an odor, and no hot water. Our tropical view was a few trees and the roof of an abandoned resort. By the elevator on the 4th floor, I had some ceiling fall on my head and it was all over the floor. We complained, asked for a room with hot water and where the ceiling wasn’t falling, but extra $50/day more. They fixed the water the next day. All guests were given a $200 coupon credit to use on massages, wine, extra dinners. It was a scam. $10 or $20 off and only use 1 at a time. They would give us $100 credit towards a lobster dinner but we’d need to sit through 1.5hr presentation off site and then it would only cost around $40 each. We said no and he told us “cmon, I need more credits”. Not all restaurants were included and the booze was mostly cheap rail and awful! I asked for patron and was told $14, and not included. Very boring with only a few activities. Adult pool had to walk to beach for towels. Our towels got wet and we were not allowed to trade them in for a dry towel. The “adult only” restaurant had children and babies. They said The Sunclub children can be there. They were limited chairs in adult pool and only 1 day we got chairs as guests would lay towels down in the middle of night. We finally got chairs, put our towels & bag on chairs and our towels and bag we tossed to the side and guests took them. This was a common practice and caused a few yelling fights. Babies sitting at and on bars. No smoking signs but nobody obeyed!! NOT GOOD RULES!!
Stayed 7 nights in Dec 2024

8/10 Good

Gizzelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was okay… food was really good. Also, we got a room upgrade but door couldn’t lock so we felt uncomfortable sleeping and couldn’t get anyone at reception. But my stay was good for most part and staff always have a warm smile.
Stayed 2 nights in Dec 2024

4/10 Poor

Jacqueline

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Me gustó que estaba a orilla de la playa y tenía acceso a ella fácilmente, pero la experiencia en sí no es muy buena ha sido uno de los resorts más caros que he pagado y con muy poco que ofrecer, la comida estaba regular pero lo peor de todo es la mala gestión que tienen a la hora de hacer reservas para cenas a la carta, una logística pésima, si tengo oportunidad de volver sería el último resort al que iría
Stayed 3 nights in Dec 2024

10/10 Excellent

Lovel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2024

4/10 Poor

Amber

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jo, Lake Arrowhead

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much we extended our trip twice! Everyone is so friendly and spoil you! Felix was amazing with arranging our room, luggage, arranging taxis etc. The Sun Club is the way to go! You can walk from the hotel to a Party Catamaran.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosario and Yurka in the sun club were amazing. They make the best drinks out of all the bars. The hospitality was great. We were very disappointed with the show at chopsticks, our chef was a little boring, he only did a few tricks in the beginning and then rest of the time he just cooked as opposed to the other chef who was great entertainment throughout. Anything we asked for or needed was quickly sent to our room. The spa was absolutely amazing. Alexandria did my hair and she was fantastic! We got a mini facial but I can’t remember the ladies names but they were so good! The food was fine, nothing out of the ordinary, the Italian portion of the windows buffet was really. Overall I would definitely come back. At the store I would suggest you make sure if you are paying in pesos that you make sure they give you the right amount back and we almost lost 78 pesos because their calculations were wrong.
Stayed 6 nights in Dec 2024

6/10 Okay

Lea

Traveled with partner
Liked: Cleanliness
This is our first time with this resort, however been to DR many times. We did not read all reviews prior to book and had hoped that they were exaggerated once we did dive into them. Unfortunately they were not. This all inclusive resort had lots of outside vendor interference, there were constant vendors in front of ropes on beach selling their goods (including drugs) only a handful of pleasant staff members we encountered, and the included dining was not great at all. The Italian restaurant was terrible. Long wait, limited options, and bad tasting food. The service staff ie. housekeeping, bartenders, and food service could not understand basic english requests. We asked for directions to another part of resort to 3 different staff before we got a some what answer. Concierge desk was just salesmen, and bartenders did not understand drink requests such as Whiskey and coke. It took several times to get that right. We did like the app to make food reservations and did enjoy the quiet areas. I do know that we went during the rainy season, but it did not seem like there were many alternate activities indoors during the day, The rooms are comfortable, however did not enjoy the bathroom and bedroom all one room. No space for privacy at all. No drawers to unpack your clothes. Overall this place was not our favorite and we won't be back.
Stayed 4 nights in Dec 2024

8/10 Good

Ana M

Traveled with family
Liked: Staff & service, amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Juezel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be more Caribbean options as it relates to the food
Stayed 2 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable I was greeted upon arrival. Was given an overview of the property. My king suite room was spacious and the bathroom nicely appointed with glass surrounded water closet and shower. Nice balcony spent time out there and the beach side Bali beds. The restaurants were amazing with various scrumptious entree offerings. Many activities, shopping and onsite casino. Something for everyone. My first trip to the DR, this resort was impressive, I thoroughly enjoyed myself.
Stayed 2 nights in Dec 2024

10/10 Excellent

hilary, Haverhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place to stay!
Stayed 1 night in Dec 2024

8/10 Good

Kateryna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have more cuisine and variety of food and fish, I was a little short of seafood
Stayed 10 nights in Dec 2024

2/10 Terrible

Charles

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction noise and paint going on for four days on the kids waterpark right in front of our room. All the garbage on the beach was piled up into one disgusting pile or mountain in front of the beach seating area so that that’s what you had to look at while you relaxed. The drinking water was poisoned so after four days of poisoning people they had to switch to bottled water for the whole resort. And the peddlers on the beach were so aggressive. I’ve never seen something like that in my life. Practically harassing us every 5 to 10 minutes.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pools, and restaurant options, beautiful beach area. Adults only section. Honeymoon suite. Beautiful room, deck and view from the room
Stayed 6 nights in Nov 2024

6/10 Okay

CYNTHIA

Liked: Staff & service, property conditions & facilities
Customer service was good. However, I didn’t like the fact that there were no carts to get around the property and no help carrying bags to our rooms
Stayed 3 nights in Sep 2024

8/10 Good

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean the staff was excellent the food was ok I had a few hiccups but I was willing to over look them. The only thing that was most uncomfortable was the heat
Stayed 8 nights in Oct 2024

10/10 Excellent

basheer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Keith

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Scam artists selling “excursions” on the beach. They will pester you constantly. Hotel staff acknowledges they suck but they do nothing to get rid of them. Food at this hotel is terrible. The resort itself is nice. Inky way I’d do it again is pay the $30 a day for a cabana. You get a waiter to bring drinks, roped off so the scam artists can’t approach, and a cookout of burgers/hot dogs. Some of the inky edible food in property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
How amazing the staff was.
Stayed 7 nights in Sep 2024