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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Adults-only oceanfront luxury

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Royalty Villa | Living room | 55-inch flat-screen TV with cable channels, TV
Exterior
Premium bedding, down comforters, pillowtop beds, free minibar
Nightclub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • On private beach
    On private beach
  • Room service
    Room service
  • Pool
    Pool
  • Hot Tub
    Hot Tub
The price is AED 2,130
AED 2,130 total
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

55-inch flat-screen TV with cable channels, TV

Villa, 1 King Bed, Balcony, Garden View (Monarch)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Premium bedding, down comforters, pillowtop beds, free minibar

Villa, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Premium bedding, down comforters, pillowtop beds, free minibar

Villa, 1 King Bed, Balcony (Oceanside)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Private beach, white sand, beach cabanas, sun loungers

Junior Suite, 1 King Bed, Balcony, Beachfront

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
On private beach
Pool
Hot Tub
All inclusive
9.6 out of 10, Exceptional, (1001)
The price is AED 2,295
AED 2,295 total
includes taxes & fees
1 Dec - 2 Dec
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

About the neighborhood

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Los Establos Cap Cana - 11 min drive
  • Hoyo Azul - 11 min drive
  • Scape Park - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Punch Bar - ‬8 min walk
  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪Fishing Lodge Bistro - ‬8 min drive
  • ‪The Chinola - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Luxury all-inclusive resort near Juanillo Beach
You can look forward to an adjacent golf course, a nightclub, and a swim-up bar at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive. This resort is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Treat yourself to a body treatment, a detox wrap, or a deep-tissue massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Fitness classes and yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • 6 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Beach towels, beach umbrellas, and tour/ticket assistance
  • 5 meeting rooms, concierge services, and a living plant wall
  • Guest reviews say great things about the pool and helpful staff
Room features
All 324 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • 55-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Blue Marlin
  • Casabella
  • Wok
  • The Steakhouse
  • Capriccio

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bicycle tour information
  • Fitness center
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (9839 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 82
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio
  • Yard

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a pool?

Yes, this property has 6 outdoor pools. Pool access is from 6 AM–7 PM.

Is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Self parking is free at this property.

What time is check-in at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, dance classes, and more.

Where is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive located?

Located in Punta Cana, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from Juanillo Beach, and 2.9 mi (4.6 km) from Punta Espada Golf Course. Punta Cana Beach and Scape Park are also within 6 mi (10 km).

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1005 reviews" "
Rating 8 - Good. 119 out of 1005 reviews" "
Rating 6 - Okay. 33 out of 1005 reviews" "
Rating 4 - Poor. 22 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Oct 2024

10/10 Excellent

Vanesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved most was the staff and service!!! Not a party resort by any means but it’s a relaxing time with fun activities and so many cool spaces form pools to beaches.
Stayed 6 nights in Oct 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities
This resort is absolutely beautiful with great amenities but the best part is the staff. They are so pleasant and want to make you time there pleasurable. We could not have asked for better service. This was the best we have ever had.
Stayed 7 nights in Oct 2024

6/10 Okay

Esty

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! The staff was fantastic. Food was wonderful! Very clean and well maintained!
Stayed 7 nights in Oct 2024

10/10 Excellent

Dianelba

Traveled with partner
Liked: Amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is spectacular. The only thing I was unhappy about is their beach was a small man made beach and I didn’t think it was what we’d expect. You couldn’t see through the water so I never saw anyone enjoying it. Everything else exceeded our expectations. Food, drink quality was amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la mejor estadía! Celebramos mi cumpleaños a todo lujo. Las instalaciones eran maravillosas, la decoración increíble, la comida y bebidas de buena calidad. Todos los empleados eran muy eficientes y amigables- destacando a Alexis en Casa Bella, Alexis en el destination bar, Olga en el Coffee Shop, Yaniris en Casa Bella, El Gato en la playa, entre otros como nuestro amistoso maletero, las chicas del gift shop y la que nos refrescaba la habitación que no recordamos el nombre pero que nos hicieron la estadía mucho más especial. La única cosa que podría ser mejor (personalmente) sería la condición y tamaño del area de la playa que no le hizo justicia a la belleza natural de Punta Cana. Estaba llena de algas, rocas y una separación que no me hizo sentir completamente en el paraíso en donde estábamos. Apartando eso, es totalmente recomendable por su precio! Con su buena vibra y buen servicio, nos hicieron sentir súper cómodas y apreciadas. Gracias por todo!
Stayed 5 nights in Oct 2024

10/10 Excellent

Candice Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Dana Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, views, pools, amenities all fantastic! The language barrier is difficult at times, but the staff is kind and accomodating and willing to help with every need you have. We will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increíblemente bueno para descansar. Altamente recomendado. Todo el personal increible en la atencion, presentación y dedicación. Destaco de entre todos los buenos funcionarios a Francisco, jefe de camareros y Miguel de Loyola. Realmente sobresalen entre todos.
Stayed 5 nights in Oct 2024

10/10 Excellent

Larissa

Traveled with partner
Liked: Amenities
Amazing resort and staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

A phenomenal experience, everything about our stay was excellent!
Stayed 5 nights in Oct 2024

10/10 Excellent

Dejan, Lombard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming!
Stayed 10 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph Authur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Convenient for short stays. Incredible Staff and service! Great food! You should try the Italian restaurant! Definitely recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dillian, boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was beyond our expectations. From the moment we got there to the moment we won’t ready to leave. All the staff we interacted with was respectful, polite and accommodating just to state a few. We are horrible with names but happy boy stood out, Elvi and others at the pool area. All our servers, dance instructor and yoga instructor were all amazing. Our butler Angel’s efforts and dedication to our needs was the perfect compliment to our week of royalty staying in our castle on the beach. He was very helpful in solving problems, getting us reservations, attending to our special requests and in being there with his golf cart when we most needed a quick ride. I highly recommend Angel and Sanctuary in general. The staff overall was also very polite, attentive and above all friendly and helpful. We hope to return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort!!! We would definitely come back
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary is exactly that! A getaway that is secluded, relaxing, and you have everything you need. The staff is amazing and the property is beautiful! We will be back next year, and my fiancée and I are already counting down the days! Cheers to The Sanctuary, The Staff, especially Happy Boy which makes this place so special.
Stayed 3 nights in Sep 2024

2/10 Terrible

diana, MIAMI

Liked: Cleanliness
Disliked: Staff & service
The hotel experience was outstanding until check out day. Left the room for less than 5 min to check out and came back to the room to pick up my jewelry box which was left in the bathroom and everything was gone by the time we came back to get the box, also had some shampoos left and housekeeping already had the shampoos set aside in a bag for them but the jewelry box which was with the shampoo was gone, no one was able to help us and they simply said there wasn’t anything left in the room. I will be filling a dispute
Stayed 3 nights in Sep 2024