4/10 Poor
Luissettea
Traveled with family
3 January 2025
which I booked through your platform. Unfortunately, my experience was far below the standards I expected, and I feel it’s important to share the issues I faced.
1. No Hot Water: Throughout my stay, the property failed to provide hot water. Despite reporting the issue, no effective steps were taken to resolve it, causing significant discomfort.
2. Staff Attitude: The staff members were neither courteous nor respectful during my stay. Their lack of professionalism and unhelpful attitude made the experience even worse.
These issues completely disrupted my trip and made my stay unpleasant. I kindly request that you investigate this matter with the property and consider compensating me for the inconvenience I endured.
Luissettea
Stayed 2 nights in Jan 2025