6/10 Okay
Felix
20 December 2024
Disliked: Cleanliness
1. Intentionally was checked in the room with no ocean, no view. But reception insisted that is how they interpret the "room with the ocean view". After my insistence, was finally moved to a room with ocean view. The one I originally paid extra for.
2. TV in the room not working.
3. Balcony door won't lock.
4. Food is far bellow expectations.
4. "Full bar" in the room has four cans of beer, coke, juice. Not my interpretation of a bar.
5. The transportation, ordered thru Expedia, screwed up pick up time for my arrival to and departure from Punta Cana. Although, both times, the name of the airline and flight number have been provided.
6. And promissed bottle of wine was never delivered to me.
Cancun has much better all-inclusive, and for the less money.
Felix
Stayed 7 nights in Dec 2024