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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
3 outdoor pools, cabanas (surcharge), pool umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, spa tub, steam room, hot springs
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

The price is AED 2,682
AED 2,682 total
includes taxes & fees
21 Jan - 22 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Resort View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Swim Up Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Indigenous Eyes Ecological Park - 9 min drive - 6.2 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 12 min drive - 7.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Luxury family-friendly property near Juanillo Beach
You can look forward to free water park access, 2 swim-up bars, and a beach bar at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. With a private beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body treatment, or a body scrub at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include beach volleyball and beach yoga. In addition to a poolside bar and a grocery/convenience store, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 3 outdoor pools with a lazy river, a waterslide, and 2 swim-up bars
  • Free valet parking
  • An electric car charging station, a vegetable garden, and concierge services
  • 18 meeting rooms, a porter/bellhop, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 375 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Electric car charging station on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Pier
  • Brandos
  • Journeys
  • Shutters Beachside
  • Waves

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Valet parking is free at this property.

What time is check-in at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive located?

This Punta Cana property is on the beach, 0.7 mi (1.2 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Cana Beach and Caleton Beach Club. Punta Espada Golf Course and La Cana Golf Course are also within 6 mi (10 km).

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1003 reviews" "
Rating 8 - Good. 99 out of 1003 reviews" "
Rating 6 - Okay. 38 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Would highly recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the room was comfortable with a great view of the ocean. The food is unmatched to any restaurant we have eaten at in North and Central America. The staff was excellent throughout the property.
Stayed 5 nights in Dec 2024

10/10 Excellent

NANCY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every way. Best gym I’ve ever worked out in. food was phenomenal. Blew away our expectations! 5stars!!!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is top notch!!! I give it a million stars! It is beautiful and the entertainment was so fun. It’s everything you’re looking for in a resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Keren, Toronto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Zilara in the Dominican Republic, it was clear we were in for an unforgettable experience. Nestled along the pristine coastline, the resort offers a harmonious blend of natural beauty, luxurious comfort, and impeccable service. Location: The resort’s beachfront setting is breathtaking. Picture powdery white sand and crystal-clear turquoise waters that seem to stretch endlessly into the horizon. The grounds are immaculately maintained, with lush tropical gardens that create a serene and private escape. Accommodations: Our suite was nothing short of spectacular. Spacious, beautifully designed, and featuring a private balcony with sweeping ocean views, it was a sanctuary of tranquility. The attention to detail was remarkable, from the plush bedding to the locally inspired decor that added an authentic touch. Dining: The dining experience exceeded all expectations. With multiple restaurants offering a range of cuisines—authentic Dominican dishes, fresh seafood, international favorites, and even gourmet options—every meal was a celebration of flavor. Don’t miss the beachfront grill for a casual yet unforgettable dining experience under the stars. Activities & Amenities: Whether you’re looking for relaxation or adventure, [ilara has something for everyone. The infinity pools are a dream, with plenty of loungers and cabanas to soak up the sun. Danny and other pool waitstaff were fun and helpfufl
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all-inclusive vacation I've ever been on. I can't wait to go back, the food was outstanding the staff there are the friendliest people and it has one of the best gyms in the Caribbean. I highly recommend it and I think I am now a Hyatt customer for life! Amazing vacation!
Stayed 5 nights in Dec 2024

8/10 Good

Yoonjeong

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Here’s a detailed and honest review, completely unpaid: Pros • The hotel is stunning and perfect for Instagram photos. • When I visited (late November), there was no seaweed. • The beach sand is very soft and firm. • most of the staff here were able to communicate in English quite well. • The pizza, the grill BBQ by the pool, and the Italian restaurant were all delicious. • If you’re on a short trip or not planning other activities, the water park inside the hotel is well-equipped and highly recommended. • Visiting in November, it wasn’t overly crowded, and the overall atmosphere was peaceful. • The hotel is just a 15-minute drive from the airport. Cons • Maintenance is lacking. For example, door handles, faucets, and toilet paper holders were rarely properly fixed—most were loose or crooked. • Food at the restaurants takes a very long time to arrive. We waited over 40 minutes for our meal. Club Member • The Club Member exclusive lounge for check-in had too many people waiting, and we had to wait about 40 minutes. • Better view. • Breakfast at Shutters Beachside, a restaurant exclusive to Club Members, was chaotic. There were too many people, too few staff, and the food took a long time to arrive. However, the ocean view was absolutely stunning. • Still, the price difference between regular rooms and Club Member rooms is small, so it doesn’t feel like a waste of money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing exp
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with partner
Great resort to relax and enjoy the beach. They have a lot of facilities and a bunch of nice restaurants to choose.
Stayed 5 nights in Nov 2024

10/10 Excellent

Johannes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service always available and super friendly. The best food out of all the resort I went to. Can walk anywhere. The hotel and the beach was clean, the Acqua park fun and the spa was amazing. It’s pricy but worth it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great hut should be better rewarded. In addition, to any towels used per guest and the hotel allows this. Also, clients take as many pool chairs they want even though they ended up using only 2. Hotel approves this and it diminishes the use by other clients
Stayed 4 nights in Nov 2024

2/10 Terrible

Milagros Aurelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Para mi el entrenimiento es bien aburrido.no dan lo que ofrecen cuando uno llega .no porque sea de pareja debe de ser tan aburrido
Stayed 4 nights in Nov 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nestor

Excelente thaks
Stayed 4 nights in Nov 2024

8/10 Good

Monica Eva

Stayed 7 nights in Nov 2024

10/10 Excellent

Kathleen Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Samantha Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing - Food was incredible - Beach was beautiful - Absolutely loved our stay and can't wait to go back
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

CeCelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit here this year and I was hoping to experience the same level of service I did during my first visit. I even upgraded to the club level. I did not receive neither concierge service nor a bottle of wine. I love this resort, but am quite disappointed, especially at not receiving what I paid for. Additionally, there seemed to be less of an effort in keeping the beach clean. I witnessed multiple guests cleaning out plastic and other trash from the ocean. I really hope the resort works to resolve this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

8/10 Good

Kimlee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough entertainment for the adults. There should be a nightclub or turn one of the conference rooms into a nightclub on Fri or Sat night.
Stayed 4 nights in Nov 2024

10/10 Excellent

IDEAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un recurso humano y infraestructura excelente. Todos sin destinciin. Este hotel tengo 6 visitas hechas. Mi familia y yo. Y siempre es excelente en todos los sentidos.
Stayed 2 nights in Nov 2024