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Marcela Resort & Spa

4.0 star property
Resort with 3 outdoor swimming pools, 6-minute walk to Playa de los Muertos

Choose dates to view prices

Located near the vibrant Malecon, Marcela Resort & Spa offers an upscale escape. Choose from three outdoor pools for sunbathing, book restorative spa treatments, or savor Mexican specialties at Restaurant Marcelita with pool views.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Gym
  • Parking included
The current price is AED 373
AED 447 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Apartment, 1 King Bed, Kitchen, Ocean View

Superior Apartment, 1 King Bed, Kitchen, Ocean View | 3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 King Bed, Kitchen, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • 246 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Penthouse, 1 King Bed with Sofa bed, Hot Tub, Ocean View

3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Penthouse, 1 King Bed with Sofa bed, Hot Tub, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • 108 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Penthouse, 1 King Bed with Sofa bed, Hot Tub, Bay View

Beach/ocean view

Superior Penthouse, 1 King Bed with Sofa bed, Hot Tub, Bay View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 126 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Penthouse, 2 Bedrooms, Kitchen, Ocean View

3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Penthouse, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 125 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Superior Penthouse, 2 Bedrooms, Kitchen, Sea View

55-inch flat-screen TV with digital channels, streaming services

Superior Penthouse, 2 Bedrooms, Kitchen, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 125 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Superior Penthouse, 2 Bedrooms, Kitchen, Ocean View

View from room

Superior Penthouse, 2 Bedrooms, Kitchen, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Superior Penthouse, 2 Bedrooms, Bay View

3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Penthouse, 2 Bedrooms, Bay View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 122 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Kitchen, Bay View

Beach/ocean view

Deluxe Apartment, 3 Bedrooms, Kitchen, Bay View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3 bedrooms
  • Bay view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Kitchen, Bay View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 1 Bedroom, Kitchen, Bay View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 54 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, Bay View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 2 Bedrooms, Kitchen, Bay View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 137 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Apartment, 1 Bedroom, Kitchen, Bay View

55-inch flat-screen TV with digital channels, streaming services

Classic Apartment, 1 Bedroom, Kitchen, Bay View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 49 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, Ocean View

55-inch flat-screen TV with digital channels, streaming services

Deluxe Apartment, 2 Bedrooms, Kitchen, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 180 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Apartment, 1 Bedroom, Kitchen, Garden View

55-inch flat-screen TV with digital channels, streaming services

Classic Apartment, 1 Bedroom, Kitchen, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms, Hot Tub, Garden View

Superior Apartment, 3 Bedrooms, Hot Tub, Garden View | View from room

Superior Apartment, 3 Bedrooms, Hot Tub, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 329 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Kitchen, City View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 3 Bedrooms, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 135 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Classic Studio, 1 Bedroom, Kitchen, Garden View

3 bedrooms, in-room safe, individually decorated, individually furnished

Classic Studio, 1 Bedroom, Kitchen, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms, Hot Tub, Ocean View

3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Penthouse, 2 Bedrooms, Hot Tub, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • 216 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Superior Penthouse, 4 Bedrooms, Kitchen, Ocean View

View from room

Superior Penthouse, 4 Bedrooms, Kitchen, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 150 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 2 Twin Sofa Beds

View all photos for Superior Penthouse, 4 Bedrooms, Kitchen, Ocean View

3 bedrooms, in-room safe, individually decorated, individually furnished

Superior Penthouse, 4 Bedrooms, Kitchen, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, 4 Bedrooms, Kitchen, Bay View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 4 Bedrooms, Kitchen, Bay View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 4 bedrooms
  • Bay view
  • Sleeps 11
  • 2 King Beds, 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Kitchen, Bay View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 3 Bedrooms, Kitchen, Bay View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 137 sq m
  • 3 bedrooms
  • Bay view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Kitchen, Ocean View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 3 Bedrooms, Kitchen, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 4 Bedrooms, Kitchen, City View

3 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 4 Bedrooms, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

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About the neighborhood

Map
125 C. Hortensias Amapas, Puerto Vallarta, Jal., 48399

What's nearby

  • Olas Altas Street - 3 min walk - 0.3 km
  • Playa de los Muertos - 6 min walk - 0.5 km
  • Los Muertos Pier - 7 min walk - 0.6 km
  • Conchas Chinas Beach - 17 min walk - 1.5 km
  • Malecon - 7 min drive - 1.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Cocos Kitchen - ‬7 min walk
  • ‪Blondies - ‬7 min walk
  • ‪Sky Roof Pinnacle - ‬8 min walk
  • ‪Anonimo - ‬9 min walk
  • ‪Piano Bar & Jazz Garbo - ‬8 min walk

About this property

Marcela Resort & Spa

Upscale resort near Playa de los Muertos
You can look forward to a poolside bar, a garden, and a hair salon at Marcela Resort & Spa. Treat yourself to a Thai massage, a body wrap, or a facial at the onsite spa. The on-site Mexican cuisine restaurant, Restaurant Marcelita, offers breakfast, brunch, lunch, dinner, and pool views. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 3 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • Local meal delivery service, outdoor furniture, and tour/ticket assistance
  • Multilingual staff, luggage storage, and concierge services
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, in addition to perks like separate dining areas and bathrobes.
Extra conveniences in all rooms include:
  • Jetted tubs, hair dryers, and shampoo
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Balconies or patios, separate sitting areas, and separate dining areas

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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, 862 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurant Marcelita

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Separate in-room dining area

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

C. Hortensias 125
Marcela Resort Spa
Marcela Resort & Spa Resort
Marcela Resort & Spa Puerto Vallarta
Marcela Resort & Spa Resort Puerto Vallarta

Frequently asked questions

Does Marcela Resort & Spa have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–10:00 PM.

Is Marcela Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marcela Resort & Spa?

Self parking is free at this property.

What time is check-in at Marcela Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Marcela Resort & Spa?

Check-out is at 11:00 AM.

Where is Marcela Resort & Spa located?

Located in Romantic Zone, this spa resort is within a 10-minute walk of Playa de los Muertos and Bay of Banderas. Malecon is 1.4 mi (2.3 km) away.

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Marcela Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 84 reviews
Rating 8 - Good. 10 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darika

Beautiful view. Great services
Stayed 3 nights in Jun 2025

10/10 Excellent

APRIL

Wonderful view's 💓
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Amenities, property conditions & facilities
Very chic and clean. Very much enjoyed our stay !
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Gorgeous Mexican decor, beautiful grounds, small and quiet boutique resort feel, close proximity to shops and restaurants- just the recharge we needed!
Stayed 3 nights in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with lovely, friendly, helpful staff. Would love to stay here again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff were very friendly and helpful. Beautiful views from the room, room was very spacious, and nice pool area. Only downside is the driveway is very steep and since it’s on the side of a hill, there are a lot of stairs to get down to the beach/town area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, grounds and amenities. The pool was nice and bar well stocked. Family friendly and close to town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Marcela Resort. The rooms were comfortable, clean, and quiet. The resort is conveniently located near the beach and grocery stores. The staff were friendly, and both the food and the bar were excellent.
Stayed 5 nights in Nov 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Beautiful location. We will be back again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Our stay was amazing. Friendly staff, large clean rooms, amazing pool & stunning views. I will stay there again in the future.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and charming property. Would recommend to anyone.
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best place I've ever stayed! Beautiful grounds, friendly staff, huge rooms and outdoor space. Unbelievable value for money! We will be back as often as possible.
Stayed 1 night in Nov 2024

10/10 Excellent

Ravinder

Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in 15 different resorts and condos in the last 10 years of going to Puerto Vallarta and this one is close to the top of the list. Place is quiet, grounds are beautiful, staff is wonderful and rooms are clean. We will return. Highly recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marcela resort was an amazing destination in itself, with great food and beautiful surroundings, and a great pool area. It was relatively easy for two able-bodied people to walk to the Romantica Zone and back, as long as you are ok with a little exercise. The staff was exceptional, especially Oscar! I hope we are lucky enough to come back again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. I saw photos and looked nice but in person it is one of the best places i have stayed at. Staff is so friendly and helpful and the room was like from a movie. We loved it and next time will take my wife who unfortunately could not go with us. Thank you all at Marcelas.
Stayed 1 night in Sep 2023

6/10 Okay

Elisandro

Disliked: Property conditions & facilities
Hot elevators and hallways. Too many stairs. No A/C in restaurant. Definitely do not recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for anyone willing to walk uphill a little bit--easily walkable to all the restaurants and the beach, but just up the hill, so it's more peaceful and quiet. Facilities were great and very spacious, with the only negative being 1 of our 3 bathrooms didn't have shower curtains. The staff was super helpful and nearly always accessible via Whatsapp!
Stayed 6 nights in Jan 2024

4/10 Poor

Doug

Disliked: Property conditions & facilities
My wife and I prepaid for an 8 night stay at Marcela and left after 2 nights to move to a different hotel and different part of town. Positives: friendly staff, large room more like an apartment than a hotel room, outstanding views of the city (we booked the top floor suite), reasonable kitchen. Negatives: Way too many steps to get down to the beach and food shopping, you must be in very good shape and willing to climb - we found it too inconvenient as I had a sore back, laundry worked but made loud noises and sounded like it was on its last legs, shower drain did not clear so water was a few inches deep by end of shower, communication with staff only through WhatsApp not ideal, noisy environment around the hotel while we were there, hotel pool excessively crowded. Overall nice large room and a great view, but because of location and lack of amenities we decided to go somewhere else
Stayed 8 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the uniqueness of this hotel! Lots of nature built into the vibe. Quiet and cozy. Within walking distance of the beach. Loved the big windows in our suite that open up to a great view of the pools, city, and ocean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

La comida muy rica y el lugar excelente
Stayed 3 nights in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, we had a great time.
Stayed 6 nights in Jul 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok not great. Pictures better than reality.

The hotel is ok. We actually came on this trip to see if we wanted to stay here for Thanksgiving and are choosing another property instead. It is just not very polished, the pictures are definitely better than the reality. There were some noise issues as well as the rooms are all connecting rooms and the space underneath the door is quite a large gap as well as the doors being thin. One night the noise from a neighbor property was like a night club from about 3am to 5am. There was also an issue with the keys one day and they texted us - which was great but we had to leave dinner and uber back to the hotel because otherwise there would be no attendant on property and no way for us to get the new keys. Luckily our dinner wasn’t too far away. I wouldn’t say that we would refuse to stay here again but just think there are better options.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Vacation in years!

We just had the best time! Enjoy several spa services and they were excellent. All of the employees were fantastic. The rooms were beautiful, quiet and safe. We will be back! PS May was the perfect month.
Poolside
View from our room.
Breakfast
Stayed 5 nights in May 2025

8/10 Good

YINGJIA

Liked: Staff & service, property conditions & facilities
Overall was good -
Stayed 4 nights in Apr 2025