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Mar Sereno Hotel & Suites

3.0 star property
Beach fun in outdoor pool, near Playa Mismaloya

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Photo gallery for Mar Sereno Hotel & Suites

Suite, 1 King Bed | View from room
Junior Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed | Living room | TV
Outdoor pool
Aerial view

Reviews

4.2 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | TV

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Kitchenette
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Microwave
  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Kitchenette
TV
Ceiling fan
Sofa bed
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Room

Quadruple Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Quadruple Suite With Sea View

Room

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Puerto Vallarta

What's nearby

  • Colomitos Beach - 1 min drive
  • Los Arcos - 4 min drive
  • Vallarta Zoo - 5 min drive
  • Playa Mismaloya - 8 min drive
  • Playa Gemelas - 9 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 58 min drive

Restaurants

  • ‪Playa Mismaloya - ‬4 min drive
  • ‪BocaDos STK - ‬7 min drive
  • ‪Noi - ‬8 min drive
  • ‪Hiroshi - ‬7 min drive
  • ‪Aquazul Beach Bar & Lounge - ‬8 min drive

About this property

Mar Sereno Hotel & Suites

Beach fun in outdoor pool, near Playa Mismaloya
Guests at this beach aparthotel will appreciate convenient onsite amenities such as limo/town car service and laundry facilities. Each apartment features a balcony, a TV, and a kitchenette with a microwave. A rainfall shower, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
Mar Sereno Hotel & Suites offers 30 air-conditioned accommodations with ceiling fans. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Wired Internet

Parking and transportation

  • Free self parking on site
  • Area shuttle (surcharge)
  • Limo/town car service
  • On site car rental

Family friendly

  • Children's pool
  • Childcare in room (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • 24-hour front desk
  • Wedding services

Things to do

  • Fitness facilities nearby (discounted access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • 11 floors
  • 1 building

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta

Frequently asked questions

Does Mar Sereno Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mar Sereno Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mar Sereno Hotel & Suites?

Self parking is free at this property.

What time is check-in at Mar Sereno Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mar Sereno Hotel & Suites?

Check-out is at noon.

Where is Mar Sereno Hotel & Suites located?

Situated in Puerto Vallarta, this beach aparthotel is within 1 mi (2 km) of Boca de Tomatlan Trailhead and Boca. Colomitos Beach and Playa Emma are also within 3 mi (5 km).

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Mar Sereno Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 154 reviews
Rating 8 - Good. 17 out of 154 reviews
Rating 6 - Okay. 24 out of 154 reviews
Rating 4 - Poor. 18 out of 154 reviews
Rating 2 - Terrible. 83 out of 154 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property is not open no water no beds its under construction
Stayed 1 night in Mar 2023

2/10 Terrible

Alan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Stayed 4 nights in Mar 2023

8/10 Good

jason

Stayed 2 nights in Mar 2023

2/10 Terrible

Filiberta Beninla

Disliked: Cleanliness, room comfort, communication
Los voy a demandar
me robarom el hoteñ eata en remodelacion y no me quieren devolver mi dinero los voy a demandar
Stayed 3 nights in Nov 2022

2/10 Terrible

alvaro

Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
no apto para delicados.
Es un diamante en bruto, requiere su buen mantenimiento, esta en una zona con gran vista, pero si tiene muchas carencias, en el lobby habia una parte sin barandal lo cual es muy peligroso. tuve que pagar un extra al hacer check in porque estaban llenos y la habitacion que me dieron era la suite de lujo, la cual tenia chinches en la cama y fugas de agua en el techo. valio la pena por el "cenote" artificial en la parte baja.
Stayed 2 nights in Feb 2022

4/10 Poor

brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar tiene mucho potencial, pero está sumamente desaprovechado. Quizá con el tiempo mejore, pero aún les falta mucho
Stayed 3 nights in May 2022

6/10 Okay

Virginia

Stayed 1 night in May 2022

4/10 Poor

Alejandro

Stayed 1 night in Apr 2022

10/10 Excellent

OLINTO NOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífic@ simplicidad
El Hotel se encuentra en remodelación, pero si vas estar en Boca de Tomatlán, Colomitos, Playas las Animas, Mismaloya, etc. Y lo único que deseas es un lugar para descansar y no eres whitexican o te la tiras de freson, este lugar está perfecto, no hay servicio de restaurante y bar, solo es para descansar!
Stayed 2 nights in Apr 2022

2/10 Terrible

ALFREDO BENAVIDES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en construcción y no es lo que ofrecieron
Stayed 1 night in Apr 2022

2/10 Terrible

CESAR OCTAVIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una barbarie, la casa del terror se queda corto a comparación de este hotel. Está en construcción o remodelación ya no se sabe, no hay limpieza en las habitaciones. Deje una pizza en la barra de la cocina y en 5 minutos se llena de hormigas, nada recomendable, no deberían dar servicio ya.
Stayed 2 nights in Mar 2022

6/10 Okay

JUAN MANUEL

Disliked: Cleanliness, staff & service
Mala experiencia
Cuando llegamos nos dijeron que no tenía reservada ni pagada una habitación triple, cuando, de acuerdo a la confirmación, lo estaba, para no entrar en conflictos ya que estábamos cansados pagamos 200.00 pesos por la diferencia. Los muebles, ropa de cama, toallas viejos, la TV y el aire no funcionaban, la alberca sucia, el hotel en construcción, antes de las 9 am comenzaron los ruidos, el precio no va de acuerdo con lo que te dan
Stayed 1 night in Mar 2022

10/10 Excellent

LIDIA

Stayed 2 nights in Feb 2022

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco solo a los alrededores
Stayed 1 night in Feb 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel hizo posible que tuviéramos las mejores vacaciones no importa donde estes situaciones inesperadas un buen servicio cambia totalmente todo volveríamos 100 perciento … Daniel es una persona maravillosa atenta profesional excelente servicio .. ;)
Stayed 4 nights in Dec 2021

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbed by the staff
Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Stayed 1 night in Dec 2021

2/10 Terrible

Sergio Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunca vayan
Me robaron un reloj y no me dieron respuesta, todavía para colmo me están cobrando la reservación que quedaron en hacerme un reembolso, pésimo lugar
Stayed 4 nights in Dec 2021

2/10 Terrible

Maria

Stayed 4 nights in Dec 2021

2/10 Terrible

Tolandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JERRY

Liked: Staff & service, room comfort
Hotel Rustico
I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Stayed 7 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel que no debería de recibir huespedes
Por dónde empezar, este hotel es una estafa, se dice que está en remodelación pero casi literal es obra negra, las habitaciones súper sucias con mocos y pelos en las sábanas, en el piso del baño cucarachas, sin agua caliente. No deberían de recibir huespedes ahorita que se encuentra en remodelación, las únicas habitaciones disponibles se encuentran al lado de donde están trabajando los albañiles, por lo tanto está el ruido. La vista al mar es lo único bello de ese lugar, lamentablemente no se podía disfrutar de la vista por los albañiles de al lado.
Stayed 1 night in Nov 2021

2/10 Terrible

Henry

Disliked: Property conditions & facilities, room comfort
Under construction
Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Stayed 2 nights in Oct 2021

2/10 Terrible

Maria Fernanda

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021