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Krystal Vallarta

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Cruise Ship Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property
Deluxe Room, Mountain View | Balcony view
Poolside bar
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
The price is AED 381
AED 453 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Terrace/patio

Standard Room, Garden View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Krystal Vallarta - All Inclusive

Pool
All inclusive
Kids pool
Waterslide
6.6 out of 10, (561)
The price is AED 628
AED 748 total
includes taxes & fees
7 Jan - 8 January 2025
Krystal Vallarta - All Inclusive

About the neighborhood

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • La Isla - 4 min walk
  • Hotel Zone Beach - 6 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • Malecon - 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach yoga. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and 3 meeting rooms
  • An elevator, luggage storage, and a front-desk safe
  • Karaoke, a porter/bellhop, and concierge services
Room features
All 388 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 390-390 for adults and MXN 200-200 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Beach yoga
  • Children's pool
  • Fitness center
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (3600 square feet)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Check-out is at 11:30 AM.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Playa de Oro and Hotel Zone Beach are also within 10 minutes.

Krystal Vallarta Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1006 reviews" "
Rating 8 - Good. 239 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 149 out of 1006 reviews" "
Rating 2 - Terrible. 150 out of 1006 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kaylin Hannah

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I honestly felt uncomfortable in my room because there was a giant black mold spot in the bathroom and in hindsight should have asked to be moved. There was also a leak above the toilet that dripped on your head while it was in use. Overall the property is nice for the price. I enjoyed the live salsa music in the lobby in the evening and the staff was very friendly.
Stayed 1 night in Dec 2024

4/10 Poor

Alberto

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Cleaning lady started around 8:40 am working in the room beside us . You can hear everything, slamming doors, moving beds, ringing her loud phone, My room 2109 just divide it for a sliding door even worse , no respect for our sleeping. I even called reception to report the loud noises she was causing and they said nobody’s is supposed to work at that time and will check but didn’t do anything about it. Chairs on the balcony so dirty needs cleaning. Most of the TV channels doesn’t work specially kids channels. There’s a few options For dinning with walkable distance including Oxxo and Chedraui.
Stayed 1 night in Dec 2024

4/10 Poor

Elias

Disliked: Cleanliness, property conditions & facilities
Food and Dirty
Stayed 8 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Areas are under construction but nothing too bad! Great service and great location
Stayed 1 night in Nov 2024

4/10 Poor

Liz, WHISTLER

Stayed 1 night in Nov 2024

6/10 Okay

Jessie Oystrek

Liked: Cleanliness, staff & service, property conditions & facilities
I only had breakfast and it was not great. Safe in room did not work. Called front desk they sent someone but he could not get his hand held device to open it either. Battery low on device not working…Received another call from desk asking if it was fixed. Not yet. Waited. No show. Had to leave taking so long… never a follow up with same.
Stayed 2 nights in Dec 2024

8/10 Good

christian

Traveled with family and small children
Liked: Cleanliness, staff & service
To much construction going on in the property which is noisy and can be heard from inside rooms. the pool is not in the best conditions but the staff is very nice and do make up for the inconveniences.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location. The hotel employees were very nice.
Stayed 5 nights in Nov 2024

8/10 Good

Darcie

Liked: Cleanliness, staff & service
Great stay but we did not do the all inclusive. Lots of restaurants in walking distance.
Stayed 6 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

4/10 Poor

Benjamin, riverside

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I believed that this place cand do much better, if they keep a Good maintenance_ in this areas, pool( cracks in it safety hasard) cucarachas in the room, no umbrellas in the beach_ etc, etc
Stayed 7 nights in Nov 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Daena

Traveled with family
Muy mal servicio, los cuartos y bańos tirandose el agua, no traen toallas suficientes, te atienden de mala gana
Stayed 4 nights in Nov 2024

10/10 Excellent

Mayra

Liked: Amenities
Amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Martyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our stay . We did visit between Nov 7-11. Great location. Walking distance to the marina where from boat excursions were departing was a nice bonus as we booked some. Nice beach. The water temperature in the ocean was amazing. We were sleeping so well there :) Forgot to check the tag on their pillows as those were super comfortable. Very helpful and kind staff . Would go back again.
Stayed 4 nights in Nov 2024

8/10 Good

Elsa

Stayed 1 night in Oct 2024

6/10 Okay

Cesar

Traveled with partner
Disliked: Amenities, property conditions & facilities
Close to all the restaurants. Needs a big facelift
Stayed 2 nights in Nov 2024

10/10 Excellent

Berenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always welcoming. The views are great. Accommodation is always very nice. The staff is beyond helpful.
Stayed 6 nights in Oct 2024

4/10 Poor

Bjorn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel grounds are under renovation, a lot of noise & construction vehicles on sight which took away from a relaxing vacation vibe. The rooms are filthy, I mean horrible, thick dust everywhere, on pictures, tv under the fridge & lots of dust bunnies on the ceiling & fan. The drapes have probably not been cleaned in years. Room safe did not work, batteries were dead, balcony doors didn’t lock & balcony light was burned out. Upside was the bed was very comfortable, towels & sheets were clean. The staff are extremely polite & accommodating & tried very hard to compensate for the aging, declining property. We cleaned up our room ourselves & stayed a week & enjoyed the fantastic view of the ocean & sunsets. The pools, deck & loungers are okay. We did not dine on site, lots of restaurants nearby & a bus stop right outside the lobby. The price was right but I would not stay again here.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jillayne

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was perfect. Concern that you could hear EVERYTHING through the doors and walls from our room. There was also a red mark on one of our pillows (looked like a drop of blood???? Evening else was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Ilda, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a local food very near like a 15 minute walk, also there was a mall area 5 minute walk.
Stayed 4 nights in Sep 2024

8/10 Good

DeLynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room. Good size rooms, clean, tons of tv channels in english, beautiful bathroom, refrigerator provided. Deck with chairs, a/c. I did find a cockroach in my bed before i slept in it but didnt find anything else. A bit noisy throughout the night out in hallway. We were on 26th floor, top of the building. A bit of a walk to the pools and beach. There is a huge active construction site on the property next to the main pool. Very loud. But would rather hear contstruction then the loudest activity director, with a microphone and huge speaker on full blast all day. Annoying. Food is subpar, expensive if you do buffet without inclusive package. But definetly not worth paying for inclusive unless you drink a lot. Great bar staff. Great front desk staff and thanks to Pablo for taking care of our luggage!! Easy check in process. Good location. Store next to hotel for limited needs. They bring in locals on busses 24 /7 so pretty packed. Pools are packed and get dirty quick. No waiters at pool which was odd
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of national visitors- good Attentive staff- good Restaurant needs cleaning, the ceiling fans and floors
Stayed 4 nights in Oct 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024