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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
2 bars/lounges, beach bar
Lobby
Aerial view
2 bars/lounges, beach bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • 24/7 front desk
  • Parking available
The price is AED 829
AED 986 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Krystal Grand Nuevo Vallarta – All Inclusive

Pool
Breakfast included
All inclusive
Spa
7.8 out of 10, Good, (1010)
The price is AED 841
AED 1,017 total
includes taxes & fees
20 Dec - 21 Dec
Krystal Grand Nuevo Vallarta – All Inclusive

About the neighborhood

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 4 min drive
  • Vista Vallarta Club de Golf - 7 min drive
  • La Isla - 11 min drive
  • Cruise Ship Terminal - 11 min drive
  • Malecon - 14 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury all-inclusive hotel by the ocean
At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to reflexology, a body treatment, or a Swedish massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on site, and luggage storage
  • Multilingual staff, a computer station, and beach towels
  • Concierge services, coworking spaces, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 451 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers, and children's books
  • Designer toiletries, showers, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, a personal chef, and art supplies

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sea Fire
  • Le Délice
  • Il Formaggio
  • Fogo
  • O' West

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Babysitting services
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (11141 square feet of space)
  • Coworking space
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Chef
  • Children's slippers
  • Connecting rooms available
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Puerto Vallarta All Inclusive?

Valet parking is available for MXN 55 per night.

What time is check-in at Krystal Grand Puerto Vallarta All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Krystal Grand Puerto Vallarta All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Puerto Vallarta All Inclusive located?

Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa, and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and El Salado Estuary State Park are also within 3 mi (5 km).

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 267 reviews" "
Rating 8 - Good. 66 out of 267 reviews" "
Rating 6 - Okay. 47 out of 267 reviews" "
Rating 4 - Poor. 29 out of 267 reviews" "
Rating 2 - Terrible. 17 out of 267 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tali

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we received had black mold on the ceiling. They couldn’t switch our room till 2 days later and even the upgraded room was very dirty. Mold on ceiling torn blanket and broken mirror in bathroom. I would not recommend this hotel to anyone.
Stayed 7 nights in Dec 2024

2/10 Terrible

Galit

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like a representative to call me. My stay was unacceptable
Stayed 4 nights in Dec 2024

2/10 Terrible

Victoria

Disliked: Staff & service, property conditions & facilities
I don’t suggest this place at all. Worst experience in puerto Vallarta. Only reason we stayed was we were attending a wedding here.
Stayed 6 nights in Dec 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
REVIEW FOR KRYSTAL GRAND ONLY NOT THE HACIENDA SIDE Pros: easy to walk around and close proximity to downtown, shopping centers, the marina and grocery stores. The staff are wonderful and super nice. Owest (sushi bar 18 pool) was the highlight of our stay. Pretty quiet and lots of infinity pool space to relax and watch the sunset. The food was decent (not the breakfast it was terrible), but im not a super picky eater and usually just ate salad, yogurt and Ceviche (so good) the whole time. If youre picky with your food you may not enjoy your stay as much. If you go to the steakhouse get the beef fillet its was so good and tender. Cons: Our room frequently smelt of sewage and the shower was spotty going from sprinkles to normal pressue. It was frequently cold water coming from the shower as well. The bedding is another, the sheets were clean but the douvet underneath the cover was really gross, stained and honeslty shouldnt be reused. One of the elevators were not functioning and when it would get down to the main floor you had to hold on the open button and pry open the door (if you're alone good luck). We ended up getting off on the second floor and taking to stairs. This was reported to the desk but remained an issue throughout our stay. Overall i did enjoy my stay but no way is this at all a 5 star hotel. My intitial search shows it listed as a 5 star but I believe that may just be the rating for the Hacienda side only.
Stayed 6 nights in Nov 2024

6/10 Okay

Sunil

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was Okay’ only. Front desk agent was not very cooperative or helpful. Rooms were not family friendly as there was no door in the restroom and shower. Broken AC since the room temperature never went below 28 degree Celsius during our 5 days stay. All inclusive food and beverages were too mediocre and repetitive. Only the good thing about this Resort is it’s right to next to the beach. Thats it !
Stayed 5 nights in Dec 2024

2/10 Terrible

Coco

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was dirty
Stayed 1 night in Dec 2024

4/10 Poor

Francisco

Disliked: Staff & service
Service is slow, they forget you ask for basic things such as towel in the room, hair dryer had to ask 3 different days and they always said it was coming and never arrived, not sure if they are understaff but for the amount of money they change you can find way better options
Stayed 3 nights in Nov 2024

8/10 Good

Sareth

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The staff were very friendly, resort felt safe. The buffet needs more options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort.
Stayed 5 nights in Nov 2024

4/10 Poor

Virginia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not enough staff
Stayed 5 nights in Oct 2024

8/10 Good

ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the hacienda for adults only
Stayed 4 nights in Oct 2024

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food variety, nice view of the ocean.
Stayed 3 nights in Sep 2024

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it there
Stayed 3 nights in Jun 2024

10/10 Excellent

MITRA, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place. It was our second visit and not disappointed. Well be back. Food was excellent and staff was wonderful.
Stayed 7 nights in Sep 2024

4/10 Poor

Trina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our initial room didn’t have any air. They switched our room and that room shower was broken no hot water . Room keys didn’t work no phone in room to call front desk so we had to go down there and have the keys fixed every time .
Stayed 4 nights in Sep 2024

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was great and the food also. Bathroom shower was slippery. I actually fell the last night. Maybe a mat would help?
Stayed 8 nights in Jul 2024

10/10 Excellent

Angelina Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so supportive, loved staying here 10/10
Stayed 4 nights in Jul 2024

8/10 Good

Johonas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t that great. The alcohol is water down
Stayed 2 nights in Jul 2024

2/10 Terrible

Mauricio

Stayed 1 night in Jul 2024

10/10 Excellent

Juventino

Stayed 1 night in Jun 2024

8/10 Good

Tomas

Stayed 3 nights in Jun 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Eduardo Pérez

Food was nasty
Stayed 4 nights in May 2024

8/10 Good

Jimmy, Rockwall

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Staff was excellent, to many birds while dining outside, not enough towels also, missing a watch.
Stayed 4 nights in Jun 2024

6/10 Okay

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024