Close to Malecon, Hotel Hortencia provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel Hortencia include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
Bathrooms with showers and free toiletries
TVs with cable channels
Ceiling fans and daily housekeeping
Languages
English, Spanish
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta
Frequently asked questions
Is Hotel Hortencia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hortencia?
This property doesn't offer parking.
What time is check-in at Hotel Hortencia?
Check-in begins at 3 PM. After-hours check-in is not available.
What time is check-out at Hotel Hortencia?
Check-out is at noon.
Where is Hotel Hortencia located?
Located in Romantic Zone, this hotel is within a 10-minute walk of Cuale Island and Playa de los Muertos. Malecon is 0.8 mi (1.2 km) away.
Hotel Hortencia Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 82 reviews" "
10 - Excellent
19
Rating 8 - Good. 38 out of 82 reviews" "
8 - Good
38
Rating 6 - Okay. 16 out of 82 reviews" "
6 - Okay
16
Rating 4 - Poor. 5 out of 82 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 82 reviews" "
2 - Terrible
4
8.4/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Andy
26 June 2024
Andy
Stayed 1 night in Jun 2024
10/10 Excellent
Diane
2 December 2023
Liked: Amenities
The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
MarinaK
Stayed 4 nights in Feb 2020
8/10 Good
Verified traveler
31 December 2019
Liked: Cleanliness, staff & service
Clean Hotel
Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Verified traveler
Stayed 5 nights in Nov 2019
10/10 Excellent
Tomas
31 May 2019
Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.
I booked on line and made a mistake on the date. I checked availability for the actual date i needed which was November 30 and they had vacancy which was over a month away from my departure date. I contacted them an hour later when i noticed my mistake and they would not give me a credit or refund. Poor customer service when it didnt cost them anything or have any loss on my account..
Very affordable place and good location i will be back
Verified traveler
Stayed 1 night in May 2018
8/10 Good
Lindy, canada
16 April 2018
Liked: Cleanliness, staff & service, room comfort
Very economical basic hotel
I got this room for an excellent price. Great location. Surrounded by a multitude of shops, restaurants and bars. Short walk to beach and Malecon. Wifi was sketchy. All staff were nice but the daytime female supervisor was always very sweet and kind. Very pleasant. She allowed us to extend checkout until 1:30. I would definitely stay here again. It’s basic, simple but practical for our needs. Thank you Hotel Hortencia.
The room was run-down, but clean. The bed was very hard. It was very noisy and the windows didn't close completely so it was difficult to sleep. Music was happening all night (Saturday night).