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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Discover your tropical haven where adventure meets relaxation. Enjoy sun-kissed days by the pool and thrilling nights under starry skies.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Terrace/patio
Kayaking
Aerial view
3 outdoor pools, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot Tub
  • Bar
The price is AED 2,315
AED 2,778 total
includes taxes & fees
10 Feb - 11 Feb

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Ultra Two Bedroom Panoramic Suite

Premium bedding, minibar, in-room safe, blackout drapes

Ultra Two Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Suite Panoramic

Premium bedding, minibar, in-room safe, blackout drapes

Three Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Washer/dryer
Sofa bed
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Three Bedroom Panoramic Suite

Ultra Three Bedroom Panoramic Suite | Premium bedding, minibar, in-room safe, blackout drapes

Ultra Three Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Ocean View

In-room dining

Family Suite, 2 Bedrooms, Kitchen, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Suite Ocean Front

Three Bedroom Suite Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Three Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Washer/dryer
Sofa bed
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

Premium bedding, minibar, in-room safe, blackout drapes

Ultra Junior Suite Panoramic

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Panoramic Suite

Premium bedding, minibar, in-room safe, blackout drapes

Junior Panoramic Suite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Ocean Front

Two Bedroom Suite Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Two Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Washer/dryer
Sofa bed
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Upgrade to Mousai)

Room (Upgrade to Mousai) | Premium bedding, minibar, in-room safe, blackout drapes

Room (Upgrade to Mousai)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, blackout drapes

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
TV
Washer/dryer
Blackout drapes/curtains
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
TV
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Oceanfront Penthouse

Oceanfront Penthouse | In-room dining

Oceanfront Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room, 1 King Bed

Terrace/patio

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All inclusive
9.2 out of 10, Wonderful, (1001)
The price is AED 1,857
AED 1,857 total
includes taxes & fees
23 Jan - 24 Jan
Velas Vallarta Suites Resort All Inclusive

About the neighborhood

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390

What's nearby

  • Garza Blanca Beach - 4 min walk
  • Playa Palmares - 8 min walk
  • Los Arcos - 3 min drive
  • Playa Gemelas - 4 min drive
  • Playa Mismaloya - 7 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury family-friendly property near Bay of Banderas
A poolside bar, dry cleaning/laundry services, and 3 bars are just a few of the amenities provided at Garza Blanca Preserve Resort & Spa - All Inclusive. This property is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Treat yourself to a Thai massage, aromatherapy, or reflexology at Spa Imagine, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy onsite activities like hiking/biking, snorkeling, and ecotours. In addition to a free kid's club and a spa tub, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 164 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels and DVD players
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

All-inclusive room rates at Garza Blanca Preserve Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–noon: USD 35 per person
  • 6 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Aqua Azul
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Snorkeling
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool umbrellas
  • Private beachfront location

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices in meeting rooms
  • Well-lit path to entrance

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of 22 January 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on 21 February 2025 start from $872.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garza Blanca Preserve Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garza Blanca Preserve Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Garza Blanca Preserve Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per person applies.

Are there all-inclusive benefits at Garza Blanca Preserve Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Garza Blanca Preserve Resort & Spa - All Inclusive located?

Nestled on the beach, this South Zone property is within a 5-minute walk of Bay of Banderas and Garza Blanca Beach. Playa Palmares and Playa Esmerelda are also within 10 minutes.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 513 reviews" "
Rating 8 - Good. 74 out of 513 reviews" "
Rating 6 - Okay. 32 out of 513 reviews" "
Rating 4 - Poor. 14 out of 513 reviews" "
Rating 2 - Terrible. 17 out of 513 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely stunning! It’s in a beautiful nature preserve and is impeccably maintained. The service was remarkably prompt (particularly given the size of the property) and the staff was always incredibly gracious and kind. What really set this resort apart, though, were the incredible restaurants on site. We opted for the all-inclusive package (something we never do) and were blown away by the quality, the presentation and the variety of food and beverage offerings at the resort. Truly a culinary adventure!
Stayed 5 nights in Jan 2025

8/10 Good

Joe T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not asked if we preferred to stay closer to the main are or use the trolley to get to our building. Using the trolley was a definite inconvenience.
Stayed 5 nights in Jan 2025

8/10 Good

elham

Liked: Cleanliness, staff & service
Disliked: Amenities
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
Stayed 4 nights in Jan 2025

2/10 Terrible

Mehrnaz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not kept well! The staff was terrible and wasn’t helpful, half of them barely spoke or understood English so there was always a communication issue. They were not accommodating or friendly. The food was terrible and limited, they charge you for all inclusive but they close down all the restaurants during the day except the bar by the pool so that you won’t consume food, this is how they make their money. Their ultimate goal is to sell you time share and not give you the service you have paid for. Staff provides incorrect and different information, some of them dont even want to help you. Don’t stay here spend your money at a better place. I even asked to talk to a manager and they said the manager is not there which I’m sure was a lie. Terrible place and experience here
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great rooms, and great views
Stayed 5 nights in Jan 2025

6/10 Okay

LOUISE

Traveled with family
No adults only pool No entertainment in the evening After paying for all inclusive , pain having to keep signing for food and drink on overpriced menu , so expected to tip 2x more than on a normal priced menu No USB ports on either side of bed , just one on a lamp Not enough loungers around the pools for size of the hotel so if you come after 11am out of luck ! Restaurants don’t have any ambiance , especially the Italian Noi , feels like you’re in and airport lounge , as it’s all open from the lobby . Very difficult to find restaurants in the 2 mousai buildings . Should have some kind of sports bar Our 3 bedroom panoramic suite was worn in parts and somewhat dated.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maria O

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Hrachya

Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Stayed 5 nights in Dec 2024

10/10 Excellent

Cristina, Beaufort

Stayed 5 nights in Dec 2024

10/10 Excellent

Claudia Anel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing and the all inclusive option was wonderful.
Stayed 5 nights in Dec 2024

6/10 Okay

Arthur

Traveled with family
Liked: Staff & service
The property felt safe, but the shops available weren’t very impressive. Its distance from town made it a place where you’d mostly want to stay at the hotel. While the food was delicious, there could have been more options given how far town was. For the price, the cleanliness was disappointing. However, the staff were very nice and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic suite is AMAAAAZING!! Bonnie at the concierge is extremely lovely and helpful. The property is beautiful! Being so close to Los Arcos is incredible with November to January being the best months. Two warnings: 1. The beach is small is very very rocky. Bring water shoes with a hard bottom. 2. The hotel says tipping is included but every bill they expect further tipping AND when you check your final bill they don’t match. Be careful!
Stayed 8 nights in Nov 2024

8/10 Good

fatim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort but definitely short staffed. Check in was a nightmare with rooms canceled due to a computer issue. We were part of a wedding party of 150 guests so this was a huge deal for many of us. Room service world quote 30 minutes for delivery and on one occasion took an hour and a half! I’d prefer a true time so I can decide if I want to order or not. The staff tried their best but were handicapped due to hotels lack of staffing.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kathleen Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On our arrival we were told we owed $930 because two of our children were registered as such thru Expedia but by their standards are adults. The hotel blamed Expedia, Expedia blamed the hotel. Both sides agreed we had appropriately disclosed our children's ages and we were not at fault but nobody was willing to fix the situation. they did agree to a smaller fee of $525 but it was obvious extortion, as we had already arrived on site and could not exactly find a new hotel during such a busy time. We also found it very difficult to find our room-signage and room numbering are incredibly confusing, and we were not offered assistance to our room nor was staff anywhere to be found when we reached our building. We will absolutely never stay here again and would not recommend that anyone with teens stay here either.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in late September 2024, the resort was quiet, relaxing, and beautiful. The food was amazing at every restauran,t best food at an all inclusive style resort we have been to. The staff was super friendly and great all around. Would come back again for sure.
Stayed 4 nights in Sep 2024

6/10 Okay

Keri

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Although not the hotels fault we were almost two days let. Stuck in mid travel. The hotel did nothing for us though and once we arrived offered nothing. Then after traveling for days it took an hour and a half to get our bags after I called and asked for the third time where our luggage was. My family had checked in earlier and received a drink and a staff member took them to their room and showed them around. We received none of this. We had to find it on our own and then wait for the bags. No wine left in our room either which we were supposed to have. Most staff and the concierge area (especially the ladies) were rude. All other staff though were great. Room cleanliness was ok. A couple times we almost fell coming into our room though because the floors were so wet. Not safe! Overall the food was just ok. Drinks just ok. Was hoping for a great margarita. But no. Overall though because of the property and beach access and convenience once there it was an ok place to be.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yusra

Stayed 2 nights in Sep 2024

10/10 Excellent

David Jr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful location, room service and housekeeping was great. Very clean rooms and property. The trolly made visiting the other hotels and restaurants easy and fun.
Stayed 4 nights in Nov 2024

4/10 Poor

thai

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
We paid for a relax vacation but the check in was a disaster. The room was not ready as advertised. Even we paid for inclusive package the Verto Vallarta resort clerk did not give us the voucher while waiting for our room. The resort has limited night entertainment roof top bar not too lively :-( on this trip. Recommended to check other options...
Stayed 4 nights in Nov 2024

6/10 Okay

Nikki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and lovely but so boring. Swimming pools closed at 6pm and nothing else to do besides hang out at the pools. Roof top has no entertainment and the Bars closed early . I dont think i will be coming back. The check in service was the worst, The two people who helped us did not know what they were doing. They took our credit card for deposit and instead of giving us the bracelet and room to finish the whole process, they told us to wait until they finished with 6 others couples before they got to us. We asked them why they took so long because our check in time is 4pm and We got there at almost 5pm hungry and tired. Atleast give us our bracelet so we could go eat and wait for them to finish. After 15 minutes of asking back and forth, they finally gave everyone their bracelets and room number 😡.
Stayed 4 nights in Nov 2024

8/10 Good

Ngoc Phung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big room and clean. Pick section A for big room instead section B.
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas Jameson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Paola, Westerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort ! Everything was excellent ❤️
Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024