See all properties

Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Kayaking
Terrace/patio
3 outdoor pools, pool umbrellas
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot Tub
  • Bar
The current price is AED 1,943
AED 2,332 total
includes taxes & fees
6 May - 7 May

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Ultra 2 Bedroom Panoramic Suite + Daily 60 Resort Credit

Premium bedding, minibar, in-room safe, blackout drapes

Ultra 2 Bedroom Panoramic Suite + Daily 60 Resort Credit

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Ocean view
  • 300 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 3 Bedroom Suite Panoramic + Daily 110 Resort Credit

Premium bedding, minibar, in-room safe, blackout drapes

3 Bedroom Suite Panoramic + Daily 110 Resort Credit

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Ocean view
  • 391 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra 3 Bedroom Panoramic Suite + Daily 110 Resort Credit

Ultra 3 Bedroom Panoramic Suite + Daily 110 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

Ultra 3 Bedroom Panoramic Suite + Daily 110 Resort Credit

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Bay view
  • 391 sq m
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Sanctuary Jr Suite Queen

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 113 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Suite Panoramic + Daily 60 Resort Credit

In-room dining

2 Bedroom Suite Panoramic + Daily 60 Resort Credit

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Ocean view
  • 300 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 3 Bedroom Suite Ocean Front + Daily 110 Resort Credit

3 Bedroom Suite Ocean Front + Daily 110 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

3 Bedroom Suite Ocean Front + Daily 110 Resort Credit

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Ocean view
  • 402 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic + Daily 40 Resort Credit

Premium bedding, minibar, in-room safe, blackout drapes

Ultra Junior Suite Panoramic + Daily 40 Resort Credit

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Partial ocean view
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

Skyline Penthouse

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 166 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 2 camas Queen size + Daily 40 Resort Credit

Premium bedding, minibar, in-room safe, blackout drapes

Habitación Deluxe, 2 camas Queen size + Daily 40 Resort Credit

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Sanctuary Ultra Jr Suite King

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Panoramic Suite + Daily 40 Resort Credit

Premium bedding, minibar, in-room safe, blackout drapes

Junior Panoramic Suite + Daily 40 Resort Credit

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Ocean view
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Suite Ocean Front + Daily 60 Resort Credit

2 Bedroom Suite Ocean Front + Daily 60 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

2 Bedroom Suite Ocean Front + Daily 60 Resort Credit

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • Ocean view
  • 194 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Habitación (Upgrade to Mousai) + Daily 50 Resort Credit

Habitación (Upgrade to Mousai) + Daily 50 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

Habitación (Upgrade to Mousai) + Daily 50 Resort Credit

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Skyline Penthouse

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
2 bathrooms
Bathrobes
  • Ocean view
  • 269 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

The Sanctuary Playhouse Suite

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
2 bathrooms
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite + Daily 50 Resort Credit

One Bedroom Suite + Daily 50 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

One Bedroom Suite + Daily 50 Resort Credit

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
TV
Washer/dryer
Pillow menu
  • Ocean view
  • 144 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse + Daily 200 Resort Credit

The Grand Penthouse + Daily 200 Resort Credit | View from room

The Grand Penthouse + Daily 200 Resort Credit

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Kitchen
  • Ocean view
  • 465 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Oceanfront Penthouse + Daily 150 Resort Credit

Oceanfront Penthouse + Daily 150 Resort Credit | In-room dining

Oceanfront Penthouse + Daily 150 Resort Credit

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
  • Ocean view
  • 344 sq m
  • Sleeps 8
  • 3 King Beds

Sanctuary Ultra Jr Suite Queen

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 103 sq m
  • Sleeps 4
  • 2 Queen Beds

Sanctuary Ultra Corner Suite

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama King size + Daily 40 Resort Credit

View from room

Habitación Deluxe, 1 cama King size + Daily 40 Resort Credit

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Ocean view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Honeymoon + Daily 50 Resort Credit

Suite Honeymoon + Daily 50 Resort Credit | Premium bedding, minibar, in-room safe, blackout drapes

Suite Honeymoon + Daily 50 Resort Credit

Highlights

Balcony
Air conditioning
TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Partial ocean view
  • 123 sq m
  • Sleeps 2
  • 1 King Bed

Sanctuary Two Bedroom Suite

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
2 bathrooms
Bathrobes
  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Sanctuary Jr Suite King

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Ocean view
  • 107 sq m
  • Sleeps 2
  • 1 King Bed

Sanctuary Corner Suite

Highlights

Air conditioning
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 154 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Aerial view

Four Seasons Resort Punta Mita

Punta de Mita
  • On private beach
  • Pool
  • Hot Tub
  • Spa
9.2 out of 10, Wonderful, 344 reviews
The price is AED 3,100
AED 4,290 total
includes taxes & fees
1 Jun - 2 Jun
Four Seasons Resort Punta Mita

About the neighborhood

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390

What's nearby

  • Garza Blanca Beach - 4 min walk - 0.3 km
  • Playa Palmares - 8 min walk - 0.7 km
  • Los Arcos - 3 min drive - 3.0 km
  • Playa Gemelas - 4 min drive - 2.8 km
  • Playa Mismaloya - 7 min drive - 4.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury family-friendly property near Bay of Banderas
Close to Garza Blanca Beach and Playa Gemelas, Garza Blanca Preserve Resort & Spa - All Inclusive provides a poolside bar, dry cleaning/laundry services, and 3 bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Treat yourself to hydrotherapy, a sports massage, or a manicure/pedicure at Spa Imagine, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy onsite activities like kayaking, ecotours, and hiking/biking. In addition to a free kid's club and a hot tub, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a porter/bellhop, and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 164 rooms feature comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, DVD players, and coffee/tea makers

All inclusive details

All-inclusive room rates at Garza Blanca Preserve Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 1,003 reviews
The price is AED 1,668
AED 1,668 total
includes taxes & fees
6 May - 7 May
Velas Vallarta Suites Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay movies
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Garza Blanca Preserve Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garza Blanca Preserve Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Garza Blanca Preserve Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per person applies.

Are there all-inclusive benefits at Garza Blanca Preserve Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Garza Blanca Preserve Resort & Spa - All Inclusive located?

Nestled on the beach, this South Zone property is within a 5-minute walk of Bay of Banderas and Garza Blanca Beach. Playa Palmares and Playa Esmerelda are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 563 reviews
Rating 8 - Good. 80 out of 563 reviews
Rating 6 - Okay. 35 out of 563 reviews
Rating 4 - Poor. 16 out of 563 reviews
Rating 2 - Terrible. 21 out of 563 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort and will definitely be back!!
Stayed 3 nights in Apr 2025

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was amazing very helpful such a wonderful place
Stayed 3 nights in Apr 2025

10/10 Excellent

sayeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We get upgraded to hotel mousai. Very lovely experience. Clean room, lovely rooftop pool, and great restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Restaurants are great Food and beverages are excellent I recommend this hotel I will return for sure
Stayed 3 nights in Mar 2025

10/10 Excellent

RAHI

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. The pool is nice, but I wish they had a little more amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , the staff is awesome , place is safe. They treat us like REAL family!! My kids and wife love it ..see u guys next year!!
Stayed 4 nights in Apr 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is second to none.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites were amazing and spacious. Lovely walking area in the garden. Best food ever!
Stayed 5 nights in Mar 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 4 nights in Apr 2025

10/10 Excellent

Kirsten Anne

Liked: Cleanliness, staff & service, property conditions & facilities
best place we have ever stayed. look forward to coming back,
Stayed 10 nights in Feb 2025

6/10 Okay

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Food and drink quality was disappointing. I would never pay that price again for the buffet quality food we received.
Stayed 4 nights in Apr 2025

10/10 Excellent

Darrell Robert

Liked: Amenities
Beautiful property, great resort for snorkeling, kayaking and paddle boarding near protected Los Arcos. Perfect distance for Zip Lining excursions. Cuisine at property was amazing, but my only critique is make reservations prior to vacation if traveling with children so your dinner plans are not 8pm-9pm.
Stayed 5 nights in Mar 2025

4/10 Poor

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of food was not the greatest. Spouse had food intoxication and the Hotel Walk In clinic charged an extremely high amount for medications and services rendered. Staff customer service was excellent! Transportation and Trolly was fun and safe! Staff at the Pools and Beach were attentive and excellent! Too much noise with current remodeling and new additions.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated property with good food and drink , just a little but too busy for the time of year for me . The back building were I was is little bit of a walk . As I asked for ocean room , but that what I got . Apart from that nice hotel , just a kettle but bust for me ..
Stayed 4 nights in Apr 2025

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great rooms, and great views
Stayed 5 nights in Jan 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Feb 2025

10/10 Excellent

Pelin Damci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the hotel in April 2025. 3 adults and 2 kids. The room was beautiful, the pools were in great shape. The food options were plenty. The staff was amazing. Always smiling and helpful. We would definitely recommend! The only feedback would be: 1) a small playground for kids maybe next to the carousel would be good 2) there were no diaper changing stations for babies in the restrooms in the lobby.
Stayed 5 nights in Apr 2025

4/10 Poor

Tina

Disliked: Cleanliness, staff & service
The hotel itself is nice but I will never stay here again because of the management and front staff. I had to wait 4 hours during check in to get a room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nipuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia Anel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing and the all inclusive option was wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

Ryann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great food, the servers and maid staff was unbelievable. They do try to sell you hard on there timeshare and don’t care as much about you when you decline but other that that it was amazing
Stayed 4 nights in Feb 2025

2/10 Terrible

narinder

Disliked: Amenities
While the resort looks great from the outside, our stay was marred by unexpected charges, poor service, and lack of accommodation for families. - Secret charges: $120 USD for a Red Bull and unspecified "service charges" despite being an all-inclusive guest - Limited room service: cutoff at 11 PM with no alternatives - Unhelpful staff: managers and supervisors unresponsive to issues - Family-unfriendly: no accommodations for families with small children- we tried to get a snack for our kids prior to leaving and the staff and supervisors rejected this request as we were one minute past our checkout time - Lack of kids' activities and entertainment - Overcrowded pool -missing cash from safe in the room -managers provided no resolution Given the issues we experienced, I'd advise against staying here. There are better options in Puerto Vallarta.
Stayed 6 nights in Apr 2025

2/10 Terrible

Anashe

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately there was construction with jackhammer and heavy noise starting 7 am to at least 8 pm. The rooms were far from the main area and ocean 140 stairs to be exact. Unfortunately waiting for the trolley that took us around the property for 15-20 min each ride isn’t exactly idea of a relaxing vacation. Food was mediocre (Costco style)
Stayed 5 nights in Mar 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time here. The only thing to note is that the sweets are connecting so we had a loud family next to us. Otherwise amazing.
Stayed 3 nights in Nov 2024